Jackson and Jon were pleasant and customer-oriented. When concerned about the dire need for new…read moretires for the safety of my family, Jackson offered to review all options within my available budget. Jon provided timely updates with courtesy and a smile. Will return in the future.

I was traveling with my elderly mom and stopped for lunch and to charge my Tesla at Buccees when I…read morenoticed a low tire warning. The pressure was very low and needed immediate attention. Luckily Discount tire was right there and they were able to take a look and found a screw in the tire. They were able to patch it and get me on my way within about an hour. And didn't even charge for it!

I am displeased with the services you and your shop performed to say the least for the following…read morereasons: 1. The night when I dropped the jeep off, you stated that you would diagnose the problem with the starter by checking that the jeep was properly grounded. I told you that I already had the device hooked up at autozone to run the standard scan and you said that there are things you can check to diagnose the starting problem beyond that. 2 When I arrived at the shop at noon today, I was in good spirits. You were not ready for me to pick up the jeep. I assume because you had not diagnosed the starter at all at that point. My belief is that you then hurriedly went to the jeep and hooked the same scanner to it that I said I had already used, and that you decided that you would base your entire diagnosis of the problem off of that scan since you did not plan your time properly to do the entire diagnostic process you had described to me the night before. 3 I was in good spirits, until I saw that you added a $60 charge for diagnosing the starting problem when A) you could not duplicate the problem to begin diagnosis and B) you did not perform the detailed check of the grounding and the other modules in question (pcm, chip sensor, ignition switch) as we had discussed Therefore you charged me the full price of your starter diagnostic for simply plugging the device I told you I was not interested in from the beginning and without reproducing the problem OR performing the other diagnostic checks you had outlined 4 when it came time to pay, you were not accommodating regarding the coupon I left at home which was only for a $25 savings and compared your shop to major big box stores regarding your policies for adjusting the cost without the coupon being presented. This all came , after discussing the coupons with you in great detail and asking how they were applied on the phone before scheduling the diagnostic. I also, mentioned during that phone conversation, that the only reason I was coming to you was because of the coupons and the flyer. To make matters worse, you did not offer to allow me to go home and retrieve the coupon, even though I was dropped off with no transportation and it became awkward enough that your female employee ended up offering this, which I politely turned down on principle. 5 when you ran my card, the chip was worn out on it, so you would have to swipe the card to allow it to process. I let you know that the chip was worn out (there are thousands of dollars in that account) and your only response was that I could walk to an ATM I find it fascinating that your motto is "your dealership service and repair alternative" while your shop holds many of the same attributes as a dealership, in the following ways A) a non-conservative approach to repair (i.e. you insist that u-joints (driver side) should be replaced during the upper and lower ball joint repair, even if they aren't worn) B) you talk a lot about the different diagnostics you will perform and then use a handheld scanner and charge me $60 for that, like a dealership C) you compare your policies and method of operation to Walmart when I asked for an adjustment on the cost of the services not performed (or forgot my coupon), which shows me that you prefer operating like a big business, unfriendly, in & out car dealership. D) write long letters to CyA for legal purposes after the diagnostic services After learning these facts about your operation, I am surprised to see such good reviews about your shop online (although there can always be a first negative review). I can only assume that you are overwhelmed with the rich, mechanically challenged demographic from some select parts of Terrell and that you are selling them or up-selling them on parts they don't really need or services that were not fully performed. I assume that they just haven't noticed. This is all very similar to the way the big car dealership departments operate their business.

Stopped by to get an inspection on my car. Keven and the whole crew were friendly and helpful. I…read morehad a couple of issues to take care of, but in less than an hour I was on my way to get my registration. Thanks guy's, I will be back.

In the past I have given greens 5 stars. A couple yes ago they replaced my engine and turbo and I…read morethought everything was good. I recently took it to another mechanic to fix an oil leak. He fixes one but found another with the lines leading to the turbo. Apparently they were covered in JB Weld and something else so he could see it for sure. I told greens and that asked that I bring it by so they could look at it. I had to wait a couples weeks till I went on a business trip. I called today to check on it and they acknowledged the shoddy work done while with previous owner. New owners kept the name and some of the employees but will not warranty the work under the old owner. Takes this review however you want but im not happy.​

The folks at Green's are top notch. They have been servicing my family's vehicles for the past…read more3years and always get a smile. They are full service, giving me a ride to work or home while they service my car. I highly recommend them for your auto needs

The food was so good! The service was on point. I especially love that they had a burrito bowl…read moreoption where I could pick the ingredients and make my own burrito bowl. For someone that tries to monitor their calories to offset the Chip consumption this was an amazing choice and I was super happy. I'm just sad. I don't live in Terrell or I'd be eating here all the time

From the owner: New and Used Quality Tires and Serviceread more

Did break job put them on backwards, burn my caliper, tire rotation, my high dollar rims had caps…read morethat you screwed in to hold them,the screws were still in the rim and no 50 dollar cap,he didn't give a crap,cap, was my problem, great guess thats how they deal w there incompetent employees

These guys are honest and knowledgeable. Will not do busy anywhere else in Terrell from now on.read more

Had a leak which turned out to be a nail in the sidewall requiring a replacement. Customer service…read morewas friendly, helpful and hit me back on the road quick. They knew how to use the WEX/GSA approval process which is a huge +. Highly recommend.

First off this place is a rip off. They overcharge for everything. Would only go here for the last…read moreoption. So many good mechanic shops to go to that will do a wonderful job for a wonderful price. I will never go here again.

I pulled in to get a full tire rotation and balance. These guys said I didn't need that then showed…read moreme why my tire was shaking at high speeds. Got a new tire on and balanced in under 30 mins. Fast speedy work also has a great cash price option. Definitely recommend.