Has a lot of excuses as to why she doesn't return your calls and messages. But as we all know…read moreeveryone has one. There was no need to be rude to me it was you that forgot to call me back after you said you would. 2 weeks is plenty of time. You are arrogant and acted like you don't care about anyone but yourself. I would never recommend this person for anything.

Amanda has a wonderful company she's always on time does a amazing job and she is the best at what…read moreshe does I've been through many cleaning companies and I will no longer be looking thank you

I opened up a Yelp quote and Josh at Handy Helpers & Haul Away responded quickly. I needed new…read moresmoke/CO detectors installed at my elderly mom's condo. Josh quickly responded to questions and gave me a reasonable quote. He got the work done quickly; I'd contact him for other odd jobs she needs done. Frictionless transaction, paid him via Venmo, recommend!

Needed a few things done around my elderly parents' house-replace doorknob, storm door for winter,…read moreinstall handrail. They replied and scheduled quickly and were professional and friendly. They even ended up changing some hard to reach lightbulbs and batteries in the smoke detectors. I'll be calling them again in the future and would recommend their services.

Thank you. Quality commercial cleaning service provider. Local WNY ownership helps. Recommend.read more

From the owner: Welcome to ServiceMaster Clean Buffalo, where your space's cleanliness is our top priority! Our…read moreYelp community has spoken, and the verdict is clear – we deliver unparalleled cleaning services that leave every nook and corner spotless. 🏆 We pride ourselves on our: 🔹 Customized Cleaning Solutions: Every business is unique, and so are your cleaning needs. We tailor our services to fit your specific requirements, ensuring a spotless environment that meets and exceeds industry standards. 🔹 Trained Cleaning Professionals: Our team is not just skilled; they're masters of the trade. Each member is trained in the latest cleaning protocols and equipped with the best tools to handle all cleaning challenges. 🔹 Commitment to Excellence: Quality is the cornerstone of our work. We're not satisfied until you are, and we guarantee a thorough clean that shines through our attention to detail. ServiceMaster Clean Buffalo is more than just a cleaning company; we're your partners in maintaining a pristine and professional space. 🌐 Visit our Yelp page to see why businesses trust us for their cleaning needs, view our before and after photos, and read testimonials from our satisfied clients. 📞 Ready for a cleaning transformation? Contact us through Yelp for a free quote and let's make your space sparkle! #ServiceMasterCleanBuffalo #BuffaloCleaning

*Update* I bumped up my original 4-star review to 5-stars after the owners reached out to me to…read moreaddress some of the minor cleaning items that were missed. They mentioned that normally they follow up on the cleaning and if anything was missed they will come back out and make sure everything is taken care of. Since I had already done the final bit of cleaning myself, they offered to credit me back some of the cleaning fee. I really appreciated their desire to make sure I was 100% happy with everything. I just had my final cleaning inspection and passed with flying colors, and will be receiving my full deposit back. */update* I recently used custom maid cleaning for a move out cleaning. For the most part I was happy with the experience. The scheduling and quote process was very easy. They came out to my house for a couple minutes, looked around at what needed to be done, and sent me a quote later that day. They had flexible scheduling which I also appreciated, seeing as how I had called a different cleaning service two weeks out of the cleaning date and was told they were all booked up. Custom Maid fit me in on my preferred day, and even said they would come on the weekend if needed. A team of 3 came the day of the scheduled cleaning. They were about an hour early and I still hadnt cleared everything out yet, but they were able to work around it. They were quick and efficient and finished cleaning the 1100 square foot place in about an hour and a half. Overall I would rate their cleaning job a 'B'. There were still some nooks and crannies of the fridge I had to finish cleaning (they didn't pull the drawer unit out and there was a bunch of crumbs that had fallen back there that needed some seriously cleaning) and they also didn't vacuum along the very edges of the carpet using an attachment, so I also had to go back through and take care of that. But other than those two items everything else looked great and it saved me a lot of time and back breaking work.

Very disappointing cleaning. There are many less expensive options for more thorough cleaning in…read morethis area.

I called for service and the woman answered saying, "WTF do you people want!!!". I simply said,…read more "Nothing anymore" and hung up. The number called me back which I ignored. I mean why would I pick up? Then sent these messages.... #1...I'm sorry, but there's a lot of scam calls from numbers like yours #2...And I'm in the middle of a business meeting #3...So I kind of thought it was an 888 number #4...I apologize for the aggressiveness #5...But if you're calling for a cleaning and organizing company in Jamestown New York. You have the right number... Again, my apologies. Thank you for calling,  hope you have a good day. I get the apology. But if you are going to have your personal phone as your business phone then you are going to get spam all day! I do. I just ignore and let it go to voicemail. But to answer the phone so rudely just right off the go was absolutely out of order and extremely unprofessional. Hopefully you figure out your phone situation and have a better screening process going forward.

I was so happy with the deep cleaning job that Felicia and Kelly did for me. They worked hard at…read morecleaning every nook and cranny and I certainly recommend One Call Away Cleaning & Organizing very highly. I will continue to use Felicia's services in the future. If anyone is looking for a cleaning service that goes above and beyond, don't hesitate to call on them!

they are professional reliable willing to do a variety of cleaning chores and very pleasant.They…read moreknow how to clean and are very honest.They will go out of their way to help.I recommand them marietta Kalman

From the owner: we clean floor in hands and knees wipe down all moldings…read moreand floor boards . we do extras upon request

I found CCS for my busy girlfriend who wants a spotless house but is too overloaded with work to…read moreclean to her own satisfaction. Girlfriend is a very demanding woman, a perfectionist, she even finds fault with professional installations and services. But Lisa from CCS has been cleaning here for a month or so now and girlfriend has not uttered a word of complaint. That tells me that Lisa is doing a hell of a good job.

My previous cleaning service couldn't deliver her service due to an urgent issue, and her employee…read moredidn't show up as promised. Since I had a flight booked, I urgently needed a timely solution for the apartment that has been 8 years without proper deep cleaning. Lisa promptly answered my call and reviewed my needs through pictures, offered a fair and upfront price without any bluff, and, together with Tracy, provided the help I needed. Lisa communicated with me clearly and followed priorities and instructions . within 10 minutes, you can tell they are a team who does work efficiently and effectively - they quickly assessed the situation, identified the necessary tools, delegated tasks, and then got straight to work. I would highly recommend Lisa's service to you if you are looking for service with accountability.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

I know there are people, possibly millions, who like nothing better than to clean moldings and…read morecorners, to dust and sweep and to mop floors to spotlessness. I am not one of them. Sure, I have a lot of excuses-- age, infirmity, injury, procrastination, cats --but I don't really need excuses. The people who clean for others (homes, offices, apartments, boats, trailers...any place people might live or work) know that many people, fortunately millions, either do not like to clean or are unable to, or don't clean well. I am one of them. After 20 years in my apartment, which is in an old house, and sharing that apartment with two cats, the dust of decades has made me throw in the towel (instead of using it to dust). Through Yelp, I sent requests for estimates to several services. CWW Cleaners was the first to respond and the estimate was reasonable. I Googled it and looked at their website, so it didn't bother me that it was new to Yelp. Basil was always quick to respond and was able to get to me quickly. He worked alone for 3 and a half hours. As I'd said when I requested estimates, my apartment is about 800 square feet: living room, bedroom, kitchen, bath. I went out and ran some errands while he was at work. I returned as he was finishing up. Clearly he had worked methodically from back to front, mopped his way out, even taking the trash with him. What I had requested was dusting everywhere and clean kitchen and living room floors (wood and stone). First thing I noticed was that my apartment did not smell dusty. And it smelled clean. As I went about the rest of my day, I noticed he had done much more than just dusting and floors. He had even washed the few dishes I'd left in the dishpan. Incredibly, to me, he had moved the stove out to clean behind it. And he had not only noticed the ancient grease on the floor next to the stove, but moved the wrought iron pot rack and cleaned it out. I mean that grease was there when I moved in. I tried Dawn once, didn't make much headway, so ignored it. I suppose I'd believed that no one else would ever see it. But Basil did, and that was the end of the grease. In sum, yes. Any time I need cleaning I will call CWW Cleaners -- who, btw, came from Niagara Falls to downtown Buffalo to clean my little apartment. Thank you, Basil Davis. P.S. Just sent Basil a tip because everywhere I look I find something he's cleaned that I never expected... even the spice bin. He has other cleaners who work for him, and I imagine they are all as conscientious and meticulous as he is. Great company.

I hired Cww cleaners to clean my parent's house after their deaths. He was on time, very courteous…read moreand did a great job, especially in the kitchen where the stove needed a lot of attention. When he left there was a great feeling on my part that the job was done and the house looked great. Details, like the top of fan blades, were done and I appreciated that. Would definitely hire Cww again.