Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

My experience at this place was amazing! Kirk and Ernest are very helpful, professional, and will…read moretake care of you. The atmosphere is very welcoming and clean. People here take pride in their work. They work efficiently to get you in and out, while not compromising their workmanship. They're upfront and honest about what's being charged and no hidden fees. This is the place to come for your car needs! Keep up the great work guys!

Called this guy for a family members car, the starter was replaced by him…read more Shortly after same issue, intermittent no crank , a defective starter from Autozone or Oreilly was installed Tried contacting him but never picks up, this guy does not stand behind his work, never called back, just avoiding to warranty his job, He is not A-ok, he is not a man, just a coward who avoids and runs from his problems, do not trust

Yeah this guy tried to charge 100 more for just labor than Pep boys wuoted on the whole tuneup job…read more What a joke

I have never been to a more worthless place in my entire life. I called ahead drooped of my car as…read moreinstructed and was told they did not work on my car because the other worker did not inform them I had bra my vehicle..... speechless

You won't find other mechanics like Alfonso!! Honest guy! I thought I might have transmission…read moreproblem and called Mr. Alfonso. He checked it out and found that the brake job I had done two months ago was not completely done (like the other shop told me). Alfonso got the car repaired same day at a VERY reasonable price. Next time I have car problems, if I can't drive it - I'll have it towed to get it to this shop.

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

Thank you Chago for your personal service on my motor! Your expertise is phenomenal and I…read moreappreciate you explaining details to me.

Been working with these guys since the end of August 2019. He is how we met…read more We started home back to LA, after spending the 4th of July in Alabama. On the way home, we threw a rod. We limped the truck back to our property in Alabama and picked up a rental. Once back in LA, my dad and me looked all over for a replacement engine. 6.6L Duramax for a Chevy 2500. We talked with at 15 folks about getting an engine. Some were pulled out of their trucks after being in accident's or other strange things. A few of the remanufactured shops we contacted, had prices through the roof. Some of the prices for a used engine were down right scary. I told my dad, why pay for a used engine, that we have no idea of the history on. So we looked more at getting a remanufactured engine. A lot of the places had scary prices, that would make you not want to deal with them. Just by luck, I found MTZ on Craigslist. My dad liked the price, so we ordered a remanufactured engine and asked for it to be sent to Alabama. The engine arrived on time. We brought one of our friends from LA to help with the install, but he ran out of time before he is could finish. Dad and me tried to figure out how to finish hooking up the motor, but at some point it was above my echelon of repair skills. We decided to send it to the local dealership, figured they would be able to get it completed. The guy from the dealership got the truck hooked back up and started, but ran into some coolant leaking issues. He believed that it was a blown head gasket and could fix it, if I gave him my first born, left kidney and right testicle. Toooo much money for the job, so I took it to another shop to have them run a diagnosis and trouble shoot the issue. The new mechanic said the same thing, blown head gasket. It's been months and now to hear this is heartbreaking. Dad calls MTZ upset and ready to do legal work against them, they say bring us the motor. The motor had zero road miles on it, just start and running for a few minutes in the different shops. After the motor is pulled and loaded up, I head back to Houston to have it checked to see what happened and if it was damaged, or pick up a replacement. As soon as I get to the shop, they off load the motor and in front of me, remove both heads. Well come to find out, the head gaskets were still good. Come to find out, on the back of the motor, the back plates did not make a complete seal. Since it did not seal, water was leaking it the exhaust and the oil(wish I would have known that, before driving all the way back down to Houston). I gotta say, these guys went out of their way to work on a problem, they did not create. Speaking with the owner, he expressed how in this business. They can make mistakes and will honor anything they did wrong and try to fix it. But in my case, even though they didn't have to be cool about a problem they didn't create, they were down to troubleshoot and ensure, the product I'd be taking back to Alabama was good to go. I will be heading back to Alabama in the next few minutes, with a motor that was disassembled cleaned and reassembled with another new head gasket installed. I'm giving five Stars for the customer service part right now. But my truck should be running in the next week, and I will do an update. But from the warm and fuzzy feeling I'm getting from watching these guys work, I believe it will be just as good next week.

I have a love/annoyed relationship with this business. This…read moreis my second option for service as I previously reviewed my first choice. They are a lot closer which makes them my second option. I've had work competed in the past and so I had a major service that needed several hours to complete. I thought I arrived early enough to drop off, but initially I was told they could not guarantee completion by end of day. I left out frustrated as I went on a Saturday, my day off. The employee came back out and told me they were able to compete the service after all and so I was glad that I could finally have this major work competed. They performed the job and I was able to pick it up just before closing. Repair-5 value- slightly priced lower Customer engagement-3

I found AutoMedic thanks to Yelp, and I cross referenced their Yelp rating with RepairPal (where…read morethey had even more reviews and a solid online reputation), so I dropped in to have them check out my vehicle for a gas tank issue. They ordered (and paid for) my Lyft back home while they inspected it. I ended up having them repair it the following day. So far, the vehicle is running smoothly and no more gas tank issues.