Take all my vehicles there. Service is correct, efficient, cost effective and the 15% veterans…read morediscount is the best in the industry. I am very happy and very satisfied.

Always receive great service here. One of the rare places where they don't try to take your money…read moreand give you honest advice.

These guys are GREAT! They are professional and quick and…read moredon't try to upsell something you don't need. They don't even generally try to upsell at all. If they see something they let you know it's close to being or does need to be replaced but they won't pressure you into it. After some bad experiences at other oil stops in the tri-cities, I will only go here!

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Nice helpful guys. They really cared about helping us. They couldn't get the parts in the area but…read moreeducated us well about our problem. Sweet sweet guys that helped out two traveling ladies.

Troy and his crew was highly recommended to me by several folks at a diner I happened to be…read morevisiting. In the Eastern Tennessee mountains, folks still talk to each other and make conversation even if they are total strangers. I just moved to this area after I retired and the top two items I had to do was find a good local doctor and an honest vehicle repair shop. I found both! Family Auto Care is a top notch place. EVERYTHING you're looking for in an automotive repair shop; knowledgeable, honest, and trustworthy. When they schedule your work, you can rest assured it will be worked and repaired with quality OEM and/or aftermarket parts as necessary. Their prices for labor and parts is VERY reasonable, I'm extremely happy with the value I've received for the services I paid for.

Quick synthetic oil change at a fair price. Can't ask for anything better than that. Very…read morefriendly service!

From the owner: Our motto is "Quality service without the pressure."…read more Come see us for all your car care and maintenance needs. Standard Services Include: Oil Change Transmission Service Windshield Wipers Tire Rotation Air Filters Cabin Air Filters Brakes Call and inquire about any other auto service needs. We also offer custom hydraulic hoses for industrial applications. We offer an outdoor waiting area and an indoor waiting area with cable TV. No appointment is needed for an oil change and other basic car care needs. We will be glad to make an appointment for more involved care such as brake maintenance and repair.

Honestly, I was apprehensive about going here because of some of the other reviews. After the…read moredealership completely dropped the ball though I decided to drop in and give it a go - and I am so glad I did. They got me in pretty much right away, they were quick, professional, informative, and not the sleazy sales people you can sometimes run across elsewhere. Heck - the manager even gave me a free coupon to use for my oil change which made the whole ordeal way cheaper than the dealership would've been. Will definitely be back.

Never again. I've gone to this place several times and got stuck behind people having multiple…read morethings done and I've waited over an hour for service. Today I go there since there was only 3 cars there 2 in the bay and one waiting I go to the other bay. After waiting 20 minutes they tell me they are taking the person that was there before me. This is a courtesy I was never afforded when I was in the same situation there. so I won't be going back they are not that great anyway trying to sell me things they do not completely understand like transfer case fluid. I'm taking my business elsewhere.

I've found a new tire store....the quote I got on Wednesday was the same I paid on Friday…read more Everyone was extremely nice. The tire guy talked to me like I was his mother...and I'm a dude! That's how nice he was. I was in and out! I barely finished my chicken biscuit before they already had my car in the garage. First class people...from desk staff to the tire guy. There was a semi tall skinny white young dude that said hello to me...he didn't have to but he did and that was nice of him...he was busy but he noticed me and nodded. And I hate being like this...but I don't know his name...but he is a tall slender black dude with good hair...like I said...I hate saying.."the black dude"... but I don't know his name...but I told them to just throw the spare in the back seat...but he pulled out an extremely heavyweight toolbox and other crap in my trunk to place the spare back to its home. That was very nice of him. I wanted to tell him so....but I didn't see him upon leaving. Good people!

I have taken my car to Porters in Johnson City for years and I wouldn't trust my car to anyone…read moreelse. Always friendly, caring, professional, are accurate with their quotes, provide excellent service, from the front desk check in/out service, to the quality work they do on my vehicle every time. They call me before doing any major work to let me know cost and always have great value for the work they do. They are honest and I appreciate their integrity. Something that is rare in business. I've recommended them to friends and family who have all also been satisfied with their service. It's nice to have someone reliable taking care of me and my family's vehicles and safety. Thank you, Porters!

had a terrible experience there just found out yesterday. They've not been changing my oil filter…read morebecause it was completely collapsed. Luckily, I decided to do my own oil change yesterday because I had suspicions about their work that they done the last time. And thank God, I did do it or I would be buying an engine. The last three oil changes I've had down there. They have not been changing my oil filter out even though on the receipt they said they did and I paid for, whoever runs this quick loop needs to watch his mechanics very closely because they are not doing the job that they are supposed to be doing and they're fixing to cost people a lot of money if they haven't already, people really look at my review and do not go to this place at all please head my warning

RIPPED OFF! I have had my oil changed here with my 2…read morevehicles 3 different times over a year and a half and I asked if they topped off the fluids and checked tire pressure. Each time the response was yes. However I was watching to see if it was done and thought maybe I got distracted. Come to find out they had never checked the fluids or air pressure in either vehicle when I had taken the cars to a REAL mechanic. Where's honesty, work ethic, and reliability these days? It's supposed to be from the upper management down to the laborer. NOT HERE!

My next door neighbor has been using Precision Tune for years so when my check engine light started…read moreblinking which is an ominous sign I did not hesitate to bring my ailing car there. I did look up the potential problem on my phone so I was at least educated on what I might expect. Based on that I called first and was greeted by a very knowledgeable and courteous tech. I asked and was told they could fit me right in for a diagnosis and estimate. I am like most people in that I feel I have been way over charged for parts, labor or work that was not needed by Car Service businesses. I am happy to say that from the first contact, through the diagnosis and repair I felt like i was treated by a caring car repair business and that is rare indeed. I can confidently say that man or women I feel like you will be treated with respect and get a quality repair at a fair price. It turned out that my diagnosis was to replace an ignition coil which is what caused my flashing check engine light and for my car to lose power. With engines nowadays I do feel for mechanics as there is not allot of room to work and for some parts the labor is quite high as it is very hard to replace even some simple parts. I was lucky as the ignition coil was at the front of the engine not buried at the back under the intake manifold which would have been 3x's more expensive to fix just based on labor cost. Precision Tune uses standard repair labor hours for repairs with their labor rate which is much lower then dealers rates. My repair came to $255 which is not bad considering the part was $105 alone. I was kept in the loop through the whole process and was not up sold on other maintenance work which so often shops do. I feel this is a major advantage to Precision Tune - my neighbor said the same thing and I have not seen any reviews that state otherwise so this is a huge positive in my book. The oil change fees are quite reasonable as is the radiator flush. Thus I would recommend them for all basic maintenance and will be using them for those myself. I was very close to giving Precision Tune 5 stars but one single fee stopped me from doing so. They do not deduct the diagnosis fee from the bill. In my case it was $79 and I know it did not take an hour to figure out was was wrong. It should be standard practice to at least deduct part of that fee if it is an easy to diagnose problem. One thing they do honor is a 10% discount coupon from Yelp which helped take the sting out. So almost 5 stars and I have no problem telling all my friends this is a good place to go for most common engine and car related repairs. Bravo to you on your great customer service and value!! As I used Precision Tune more I will update this review and potentially upgrade my rating to the full 5 stars as it I was very close to giving them this time.

They are always busy, that's a good thing, so busy in fact that they don't have the need to lie to…read moreyou about service you don't need like other auto places. I Had an ac issue, Firestone on roan said it would be some crack inside the blah blah blah and would have to completely remove the dash, without even looking at it they were already estimating $1200. Precision actually looked at the problem and determined it was a very simple fix the schrader valves needed replacing, cost about 40 bucks. Their wild success keeps them honest. The quality of the work they've done has been great also. This is my go-to mechanic I've had several issues fixed on my truck here. Good prices good service and honest! Cannot ask for a better auto shop. One down side is you will need an appointment and sometimes can be over a weeks wait. Once they held my truck for 5 days because of how busy they were, but they did go above and beyond fixing the fuel tank/sensor....issue. I Highly recommend this place.

These guys are the best. They are honest and fair and keeps our 2004, 2000, 2011 older cars…read morerepaired and on the road. Highly recommend!