We found them through my wife's brother. He builds a custom home 1-2 times a year. Another reason we hired them (John) because my wife wanted Hardy Board; he is a certified installer you will need if there is a glitch in the warranty. He had a crew for the siding and a team for concrete for ledges, chimneys, and gutters. I'm a guy that many times find fault. I can't go with them. He made my wife cry happily on the final day she came home. I believe on our block; our house is the best looking If my daughter or son needs it, I will give them a 12 and highly recommend it. read more

Extremely poor quality installation for siding, fascia, soffits and gutters. Bubbling fascia, loose and mangled flashing that was not installed properly, and mistakes that have downgraded my home's curb appeal. Go anywhere but here! They may have a less expensive price but you will pay for it in mistakes. The customer service from the sales professional was great however as soon as the job started it was downhill. We "completed" our project in January but it is now almost August and we are still begging them to fix the poor quality work they completed. Do not use this company! read more

Warning: Buzz Home Pros, Schaumburg. I had Marvin windows installed last year by Buzz Home Pros., what a nightmare. All windows were mismeasured. Installers started installing without communication of wrong sizes. Filler pieces had to be installed, were installed improperly. No acceptance of responsibility from the company of mismeasurements. In the end trying to negotiate a fair compensation, there were threats of leaning my property. Now that its winter, there is cold air leaking in from behind the trim in places due to lack of insulation around the windows. read more

These guys do fantastic work, if you are looking for a responsive company that will work with you, look no more. I called Buzz and spoke to John. John set the appointment and quoted me for installing a new front door and storm door. The crew arrived at the arranged time and did a fantastic job explaining and installing the new entry. Paul and Jack went above and beyond and handled everything that came up with a professional attitude and a smile. Call these guys, you will be glad you did! read more

John, who claims to be the owner, did a classic, illegal bait and switch on us. He got my wife and me to provide our social security numbers for a loan quote. He quoted us after he said he secured financing for our nearly $35,000 siding project. We agreed to the ten year financed project, with 120 monthly payments of $399.16 per month. He finished the work and got paid 100% by some finance company who is being sued by attorneys general and class action lawsuits. They came after us night and day, with demands to pay at LEAST $100 more per month than John quoted and we agreed to. This finance company (they are actually just intermediary middlemen), named GreenSky, called us multiple times per day, day and night, blowing up our phones which we use to conduct business in our 15 year old, award winning agency. They lied, threatened, and harassed us non-stop. John strung us out just long enough to secure 100% payment for Buzz Home Pros, then stopped even taking our calls or replying to emails while the wolves at GreenSky continued day and night to try to extort us. Since we had no agreement with GreenSky, stipulating terms (amount financed, monthly payment amounts, number of payments, interest rate), REQUIRED BY LAW, Greensky eventually reported us to all three major credit reporting bureaus as deadbeats. Our credit is pretty much destroyed. The constant, incessant harassment, interruptions, and time taken away from running our business in the first few months of the COVID-19 pandemic cost our business far, far more than the amount we agreed to and any of the extortion demand amounts GreenSky was threatening us with. Disputing the inaccurate, damaging lies on our credit reports with the reporting agencies resulted in simply adding insults to injuries. All attempts to have the bureaus remove these lie-filled accusations from our reports ultimately met with nonsensical replies from the bureaus stating things like "the merchant verified the charges". As such, these lies remain on our credit reports. The damage is done, but not over of course. My credit score before this was over 700, and I was too busy earning a living to pay much attention. Now, it is under 550 and I was recently refused two auto loans back to back for an automobile similar to the one we lease for our business. Before Buzz Home Pros stopped even pretending to help make things right, John pushed this down to an office worker. I explained how costly this extortion attempt was to our business. I explained that having our phones beeping mid sentences while on critical business calls, and that the sheer amount of time this was taking away from our agency was crippling. The response from John's assistant was not to do more to finally right the wrongs, mitigate the damage, and (dream) apologize. No, she instead decided to send an email laying claim to how hard she had worked to "help" us out. She even reviewed phone records to proudly stipulate the relatively little time Buzz Home Pros had spent on the phones with me and/or my wife. Somehow, she and Buzz Home Pros were then suddenly eager to prove how little time they spent on the phone with us, immediately after I clearly explained how debilitating all the phone calls over this matter had become for our business. She made no mention of or even reference to the constant calls from GreenSky representatives, each with wildly differing claims to amounts owed, past due, "penalties", "fees", monthly payment amount demands, all ending in refusals to tell us their first and last names, employee ID, or willingness to provide paperwork substantiating their claims. If I could rate Buzz Home Pros with zero stars, I would. If I could rate them with negative stars, I would choose that over the former. Run, don't walk from this business. Tell everyone you care about to take care; to steer clear of Buzz Home Pros. read more

I was very impressed from start to finish with Buzz Home Pros. The professionalism of everyone in the company, especially the workers, exceeded all my expectations. I would highly recommend them for any job. Couldn't be happier. read more

We hired Buzz Home Pros to put new siding on our home. They use a finance company called GreenSky for financing. We applied for a loan and were approved for up to $40,000. John, the contact at Buzz Home Pros, wrote up the work order along with an agreement that our monthly payments for 10 years would not exceed $400. He also said we did not need to pay/sign anything until the job was complete and that if we did not like the work, we would not have to pay. The work was completed and looks fantastic. We called John to ask about signing a loan agreement for the work and he said GreenSky would be in touch with us soon. Two months went by and we heard nothing until one day we got a collection call from GreenSky. When we told them we had not received a loan agreement to sign or any other paperwork from their company, they claimed they sent it to the wrong address and would send out the paperwork right away. A few days later, we received a late payment statement with late fees attached - but still no loan agreement spelling out the payment terms or percentage rate. We called and were told they would sent that out. Then we started getting daily collection calls, multiple times a day from GreenSky demanding payment. We don't even know for sure what our monthly payment is supposed to be with them! We tried going back to John at Buzz Home Pros and he tried to reach someone at GreenSky and got nowhere. Shortly thereafter, he stopped talking to us and had his secretary call us, who couldn't get anyway with GreenSky or produce a loan agreement. It is now 6 weeks later and NO ONE at Buzz Home Pros is communicating with us anymore and GreenSky continues their collection calls. I love the new siding on my house and want to pay for it but we can't seem to get a straight answer out of Buzz Home Pros or GreenSky. I am afraid this is now going to wreck our credit rating. Definitely NOT going to recommend a company that can't even get you a signed loan agreement. Very disappointed with John and Buzz Home Pros for leaving us in the lurch this way. read more

Absolutely thrilled with the work! We hired Buzz for an enormous job-- residing our large home with Hardie and also replacing our roof. I was nervous about the whole thing, and worried that if the company turned out to be terrible, we'd be stuck with them for both the siding and the roof. John was super helpful and reassuring, and even gave me a list of the properties that had the exact colors product I wanted for my house so that I could drive by and make sure I liked the color/look. After that, I still wasn't sure. So I called three previous customers to ask about their experience. They all had glowing praise for Buzz. So we pulled the trigger, and thank goodness we did. From start to finish, Buzz Home Pros were so professional. They checked in with me often on the status of the project, letting me know exactly what to expect from them each day, and asking if I had any questions. John helped us come up with the exact design for our exterior, and used 3D modeling so that we could see what our house would look like with different materials (stone, board and batten, etc). It was definitely a huge time commitment from him and his team, but it was so helpful for us. The project itself was pretty quick.They put the roof in one day-- and did a great job. Then, they did the siding and trimmed out our windows. I think it took about a week for them to finish. The crew was amazing. They were courteous, knowledgable and polite. Juan-- the crew leader-- was AWESOME. Super detail oriented and committed to making the house look its best. At one point, Juan rang my doorbell and asked if I'd thought about a certain trim option for our garage. It hadn't even occurred to me, and so Juan showed me how it would look. He was right. I went with his suggestion and I'm so glad I did. Truly, can't recommend Buzz Home Pros enough. My only complaint is that they don't do more different types of work so I could hire them for everything! read more

We hired Buzz for hardie siding and gutters. Started out well. We had a few hiccups in our addition process and had to push off the final portion of our work with Buzz - siding trim and the remainder of the porch siding, and the gutters. Painting needed to be done in the same area and the weather turned too cold to properly paint. The weather warmed up and the painting was able to be finished. I contacted Buzz in February who initially said they'd be by to go over what was left to do on our contract. But no one ever came or contacted us. Once pandemic hit we couldn't get them to even answer a call. Finally got John Garelli on the phone. He said they weren't working during pandemic. Odd to me - not only are they considered a necessary service, their work would fully be outside with no physical contact. But ok. Then months later I see Facebook posts from them touting how they are indeed working. I called and called. Finally got in touch and they said they were no longer interested in finishing our job despite our contract. Rain would pour into any open window if we didn't catch it quick enough and ruin new hardwood floors since we had no gutters. Glad it took 3 months to get an email from you starting "I gave my guys the options to work and most of them declined." Stellar business model. read more

From start to finish everyone was helpful and professional and we could not be any happier with all of the work they did. Our house looks so much better with an updated look. They are a very good company to work with and that is from the owner John and all the way down to the installers. read more