John, who claims to be the owner, did a classic, illegal bait and switch on us.
He got my wife and me to provide our social security numbers for a loan quote. He quoted us after he said he secured financing for our nearly $35,000 siding project.
We agreed to the ten year financed project, with 120 monthly payments of $399.16 per month.
He finished the work and got paid 100% by some finance company who is being sued by attorneys general and class action lawsuits. They came after us night and day, with demands to pay at LEAST $100 more per month than John quoted and we agreed to.
This finance company (they are actually just intermediary middlemen), named GreenSky, called us multiple times per day, day and night, blowing up our phones which we use to conduct business in our 15 year old, award winning agency.
They lied, threatened, and harassed us non-stop. John strung us out just long enough to secure 100% payment for Buzz Home Pros, then stopped even taking our calls or replying to emails while the wolves at GreenSky continued day and night to try to extort us.
Since we had no agreement with GreenSky, stipulating terms (amount financed, monthly payment amounts, number of payments, interest rate), REQUIRED BY LAW, Greensky eventually reported us to all three major credit reporting bureaus as deadbeats.
Our credit is pretty much destroyed. The constant, incessant harassment, interruptions, and time taken away from running our business in the first few months of the COVID-19 pandemic cost our business far, far more than the amount we agreed to and any of the extortion demand amounts GreenSky was threatening us with.
Disputing the inaccurate, damaging lies on our credit reports with the reporting agencies resulted in simply adding insults to injuries. All attempts to have the bureaus remove these lie-filled accusations from our reports ultimately met with nonsensical replies from the bureaus stating things like "the merchant verified the charges". As such, these lies remain on our credit reports. The damage is done, but not over of course.
My credit score before this was over 700, and I was too busy earning a living to pay much attention. Now, it is under 550 and I was recently refused two auto loans back to back for an automobile similar to the one we lease for our business.
Before Buzz Home Pros stopped even pretending to help make things right, John pushed this down to an office worker. I explained how costly this extortion attempt was to our business. I explained that having our phones beeping mid sentences while on critical business calls, and that the sheer amount of time this was taking away from our agency was crippling.
The response from John's assistant was not to do more to finally right the wrongs, mitigate the damage, and (dream) apologize. No, she instead decided to send an email laying claim to how hard she had worked to "help" us out. She even reviewed phone records to proudly stipulate the relatively little time Buzz Home Pros had spent on the phones with me and/or my wife.
Somehow, she and Buzz Home Pros were then suddenly eager to prove how little time they spent on the phone with us, immediately after I clearly explained how debilitating all the phone calls over this matter had become for our business. She made no mention of or even reference to the constant calls from GreenSky representatives, each with wildly differing claims to amounts owed, past due, "penalties", "fees", monthly payment amount demands, all ending in refusals to tell us their first and last names, employee ID, or willingness to provide paperwork substantiating their claims.
If I could rate Buzz Home Pros with zero stars, I would. If I could rate them with negative stars, I would choose that over the former.
Run, don't walk from this business. Tell everyone you care about to take care; to steer clear of Buzz Home Pros. read more
