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84 Lumber

4.0 (1 review)
Closed • 7:00 am - 5:00 pm

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3 years ago

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Horigan Urban Forest Products - Elm counter top installed

Horigan Urban Forest Products

(5 reviews)

I was searching for live-edge, raw planks to build a table out of... I wasn't sure what I was…read moregetting into to build a dining room table, but I knew I wanted to do it. Room and Board had beautiful versions of what I wanted, but came at a steep 3K price, entry level... so I thought, lets make a labor of love and build our own. We found the obscure location, and I immediately loved it. WOOD! I found the owner, and we walked and talked through the stock for over an hour. He described the process in which the wood was collected, how it was cut, dried, and eventually came to the store. We got a history lesson on the whole thing. The service could not have been better.

If I could give no stars, I would. Horrible customer service. I had trees removed from a property…read morein Evanston and contacted Horigan to have one of the trees milled and dried for a table. The tree removal company wanted to deliver the logs at the end of the day. Bruce the co-owner told me something could be arranged, but then Erika told me the logs would have to be delivered by 3PM. Then there was the deposit. Initially, I was told I would pay $200 in their application. Then Erika sent me a text saying I needed to pay $300, then when I spoke on the phone with her she said I would need to pay half the full cost, which was $500. I had no problem paying half, but it felt shady that the price kept changing. When I brought up how the price changed, Erika told me it was because I changed my mind on having them create the entire table. I reminded her that I was only getting the table top done because she said she didn't have a carpenter that could create a wood base for the table so I would have to go with a heavy iron base they provide that I didn't want and pay $5000 for the privilege. She then told me quite rudely to take my business elsewhere. Mind you, the logs have been cut down and are sitting with tree guys. Not to mention, I'm in Hawaii on vacation with a child and wife who have tested positive for Covid. Erika did not care. She was rude and mean, didn't care one bit about my business or my predicament. Bottomline, Horigan doesn't have much competition in Northern Chicago so they treat customers like crap. I warn anyone considering them to take their business to Southern Chicago mills like Nicholson where they understand customer service and don't have anti-social personalities abusing customers.

His Hands - Before and after deck staining.

His Hands

(46 reviews)

I called Carlos to discuss a deck-restaining project required by my HOA. He was very knowledgeable,…read moreexplained that he had completed many similar projects, and provided a clear quote after I sent him a few pictures of the deck. On his first visit, Carlos thoroughly cleaned and sanded the deck. He also went above and beyond by power-washing underneath it, an area that desperately needed attention. I had not asked him to do that, so I really appreciated the extra effort. When he returned to stain the deck, the finished result looked fantastic. Carlos was prompt, honest, upfront about pricing, and clear about what needed to be done. I am extremely happy that I hired him, and my deck now looks great and meets my HOA's requirements. I cannot recommend Carlos highly enough. He does excellent work and is an even better person.

5/5 - Highly Recommend!…read more I had such a great experience with "His Hands " Handyman Mr Carlos Barbaro and couldn't be happier with the results! He helped me mount a stained-glass window I've been wanting to display and he handled it with so much care and precision. It looks absolutely perfect--secure, level, and beautifully showcased. He also installed two new toilets for me, and the whole process was seamless. He was professional, efficient, and clearly knew exactly what he was doing. Everything was cleaned up afterward, and he made sure I understood how everything work before he left. Reliable, friendly, reasonably priced and skilled--exactly what you want in a handyman. I'll definitely be calling him again for future projects! Highly recommend.

84 Lumber - buildingsupplies - Updated October 2026

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