I walked into Richards on a Tuesday, it was raining outside and I forgot to roll up my windows lol…read more- bad experience #1. When I entered the store I tripped over a guy with a hot mop and fell into a lumber pile - bad experience #2 lol. By this time I was embarassed and I quickly ducked into the ventilation aisle. I located the duct work but I went up to the counter and I was 2 dollars short! Doh!! Needless to say I wasn't able to complete the purchase so ended up across the street at Manny's where I had a terrific lunch lol

I went to Richard's as a clueless homeowner looking for some mouldings to match my new siding…read more Jeanette was working behind the desk and she helped me find the blocks that go behind my light fixtures, then talked to one of the warehouse guys, Carlos, who showed me the parts and confirmed they were the correct ones. Carlos then called one of their installation crews to confirm how to install the parts I was buying. Both Jeanette and Carlos saved me a ton of time on a somewhat complicated project - really great customer service. Thank you! Mark

If you like HGTV and the ideas they have on their remodeling shows, you will love Heller Lumber…read more Not because it's got rows and rows of glitzy remodeling ideas, but rather because after you get your ideas from surfing through Houzz and Pinterest, this is the place that will sell you the exact materials you need to do those things. My wife and I wanted to replace our rustic fireplace mantle with a smooth cedar 4x10. That's a type and size of wood that Big Box stores don't carry, nor will they even bother ordering one. (Big Box stores are all about moving quantity, not quality.) So we called Heller. I've known about Heller from my days of working in construction when I needed to order specialty doors and wood trim. I've always enjoyed working with them because they are knowledgeable, friendly and the only 'attitude' they have is one of helpfulness. Maybe that's what comes when a family runs a business and cares about maintaining a great reputation. So if you are in the market for any high-quality wood products for your home, inside or out, make Heller your first stop. Their prices are competitive, their customer service is unmatched and you'll get exactly what you need to make your home look exactly the way you want.

I needed a sheet of plywood for a small project but because of disability cannot manage a full…read moresheet. Other yards would not do a couple of simple cuts on their panel saw. Heller was happy to make the cuts I needed at a reasonable cost. Beyond that they went out of their way to accommodate my mobility issues. Good knowledgeable people, good material and an exemplary culture of caring. Too bad I can't do 6 or 7 stars. THANK YOU Heller Lumber!

I ordered this fan, and they promised it would arrive the next day, but the product did not arrive…read more I returned the next day, and again, got the same response. I really needed that fan, but they didn't even call me to inform whether it would arrive or not. They just said I would receive an email when it arrives. I noticed I didn't receive any message, went back to them, and She showed no interest in ensuring that my product would arrive quickly. Now they told me to keep waiting for the product. Essentially, she has no interest to help me get the product faster no interest in assisting me to expedite the product's delivery. The communication is horrible when I read all the reviews I thought they are joking but not this is true. The communication is horrible.

I was greeted by a warm and friendly smile by a customer service rep as I walked through the door…read more The CSR came right over to help, immediately looked up my pickup order, retrieved it, and sent me on my way. As I walked out, I couldn't believe I was in Grainger. I go here to pick up the industrial supplies that are more difficult to find, mainly safety equipment. I may have to come here more often. At least this well run location ( I've been to some locations that were PIA).

The folks at North Castle are really great. They patiently helped me define my custom trim needs,…read moreget it all spec-ed out with a good price (and low shipping cost!), and then fabricated it all quickly. As a first-time, far-away customer, I was hoping for good and got EXCELLENT. The custom cherry trim for my zen-inspired bathroom remodel is going to be a highlight of the entire project. It's staged in my art studio, ready for finishing with varnish (almost no final sanding is needed), and then will await installation. I'm very impressed in this day of lackluster, uncaring and incompetent people running businesses like this. They seem to care and delivered a really great custom result.

From the owner: North Castle Hardwoods comes from 37 years of hardwood industry experience, now supplying furniture…read moreand hardwood products to contractors, homeowners, and woodworkers alike. Get your home furnishings, custom countertops, shelving, or supply whatever project you need at North Castle Hardwoods. Shipping around the country, available for local pick-up, and soon open for walk-in retail.

Addison Building Materials sells only trusted quality items and has a very very detailed inventory…read more They skip the junk and give you best quality at the same price as the junk knock-off. ADDISON BUILDING MATERIALS - IT'S THE REAL THING!

Thomas made mistake on cabinet drawing and blame me for it and told me that is my fault because I…read moresign the itemize list. Then I called and request to speak to the menager or someone in charge and they told me that they don't have anybody in charge. Waiting tome on cabinets also long.

The selection here is really great with quality material. Ozgar will give great suggestions and…read morerecommendations. He has great relationships with other show rooms like studio 41 to get great discounts. Highly recommended

We had DiamON Tile install a lot of tile in both of our bathrooms and hardwood flooring in our…read morecloset. They do quality work at a fair price. There are so many samples to look at in person at the store. Oscar will guide you to quality materials within your budget. And they wait to start a project until all materials have been delivered, which helps prevent any delays. I highly recommend DiamON Tile and also DiamON Remodeling - they do it all.

Very helpful lumber guy - ponytail Kyle!!! Plan was to get…read moresome genuine wood planks to create shelves in a storage closet in the garage... behind the car parking spot in the condo. Got him to spend a lot of time sorting through a pile of 8' pine boards and find some wood putty with me ans I am super grateful. Also to the parking lot kid that helped me load these heavy things into my SUV they had to jut up across all seats and lay on the dashboard... I should have driven to the dock by lumber. Doh.

Once again standing at the paint counter for 15 minutes, so far. It often is longer than that. It's…read more7pm on a Saturday night. Customer service employees at the counter behind me see me standing here & just don't care. I mean, it's not their department & therefore not their job. How about some sort of bell to ring? Providing service doesn't have to be this hard.

Great communication will do business . Delivered grade 9 in timely manner…read more Five Stars. THANK YOU.

8-9 years ago, I got "garden soil" delivered from these guys. It could not have been better soil,…read morejust excellent stuff, filled with all kinds of organic matter. In 2023 I wanted another garden so I ordered another truckload of "garden soil". They delivered it, dumped it into the raised bed I had prepared, but I could NOT have been more disappointed!!! It smelled like gasoline and turpentine, it was chock full of all sorts of plastic bits, metal bits, wires, etc. wow, it was bad! I couldn't return it, (I mean how could I) so I added as much organic material to it as I could. So 2024, this year, even after all the leaves and grass and other organic material I've added, I'm STILL pulling out plastic of all shapes and sizes, plastic bag parts, rubber pieces, metal pieces, it's just never ending!!! If you use their soils for a lawn, I think it will be ok, but I wanted an "ORGANIC" vegetable garden, and this soil is anything but organic! If you want soil for an organic garden, go somewhere else!

Finally needed a new lawn mower…read more... Found a tomorrow on sale Sales staff David & Anna were a huge help Anna even went got a cart as box weighs 85 pounds. Anna rang me up right at lawn mower aisle. Anna offered even offered to load into my vehicle as she told me drive around to main door. She met me outside & we lifted into vehicle. I offered to tip her but said NO .. Employees here go extra mile be helpful & courteous!!! Kudos to Anna In & out in 15 minutes!!!

I drove all the way out here during my Christmas tree shopping adventure because it was the only…read moreone in the area that had the specific tree I was looking for in stock. I wanted to see it in person before I ordered it. They had it on display, along with a ton of others (more than any the other two Lowe's stores had on display). The store was well-organized and the staff was friendly. Can't really ask for much more from a big box hardware store.

Hours listed said they closed at 7:30p. Drove 50 minutes and arrived at 7:05p to have the worker…read morewave me away from the door. Fix your listed hours!

Took a finishing class, the instructor and students were helpful, showed me what i didnt know and…read morehelps me to do better.