Been going their for years, Last week I was at checkout and the Girl was so Rude to me I said…read moreto her just ring me out no phone number need. She's telling me I have a Problem, told ri g me out and don't smart off to me Young Lady I been coming in here for 20 Years . She was Rude , Very Mouthy very bad service.

This ace hardware mislabels sale items and then does not honor the advertising…read more Bought 2 bags of birdseed labeled "buy one get one free" but was charged full price for both bags. After waiting for manager to correct the issue she said sign on shelf was wrong, but would not honor the sign on the shelf.

Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

Very great selection in this store. Everyone working there is friendly and helpful, besides Bob…read more This guys stinks, very unhelpful.

The store is clean and organized but this review is more about an employee because I needed keys…read moremade for my car and it was way cheaper than trying to get back to the dealership to make it. Gary at the service department is amazing and friendly. He really knows his stuff. He walked me through the process they didn't have my key fob on hand so he order the part and I came back a week later for him to cut the key and program everything. I was in and out in less than 15 minutes and everything works great. I'm a satisfied customer.

Service was very quick and accurate. I was in and out with the trends I was looking for. I was…read moregiven information on my purchases. Friendly hello to my vehicle with the heavier items. There were sufficient different brands to choose from, and I was satisfied with how much I paid for what I desired.

It's impossible to get associates to help, the have to page someone but they take foreverread more

It does not get any better than this. I have had an account here for 16 years. They are always…read morefriendly. And you can always find that one part you are looking for that you can't find anywhere else. Prices are very competitive. Keep up the great work!

Very disappointing experience with recent policy changes at Home Depot in Vernon Hills…read more I've been a loyal customer and contractor for years, but the new return policies are terrible. They make it extremely difficult to return merchandise that's only slightly past the return date -- even when it's unused and in perfect condition. The staff and store managers seem to have no authority or flexibility to help customers in any way. It's frustrating that Home Depot is becoming so rigid and unwilling to work with loyal customers and contractors. Very poor policy decisions -- disappointing to see such a decline in customer service. Better service from local lumberyard and nearby home stores.

I was shopping here recently and I injured my arm pulling a lumber cart. A few minutes after this…read morehappened, the store owner approached me and accused me of faking it. He said I was "faking it because it was hot outside". I don't know what he meant by that remark but the manager was rude, patronizing, did not care about me and made me feel very uncomfortable. I did although appreciate the lady standing by the checkout who did care for me. I will not be going back to this store and neither should you.

This location has the best flowers! And they added a clothing section too with Dickies, Carhartt,…read moreetc brands.

Today, I tried to purchase a simple raised flower bed. Simple, cheap ($54 and probably cost them…read more$3.00 to purchase). I have an issue with my fingers. I have what is called "Viking Hand" and my fingers do not straighten so it's difficult to for me to assemble and I'm 74yrs old. I requested the floor model (no more than 3 pieces to put together). I was told "unfortunately" they couldn't sell the display and this didn't qualify for assembly; I pushed and told them i could come back when they had someone. "Unfortunately" my purchase didn't qualify for any kind of help. I tried reason with the so-called "managers" but their answer was the same. "Unfortunately," there is nothing we can do. I was floored and told them that if they worked for Walmart, they would be fired. I'm off to Home Depot. At least, they will try to help out. In addition, I'm gong all the way to the regional office with this. If this is how this generation thinks this is the way to be successful, they're going to be disappointed. I will never go back to Vernon Hills.