Nice to have in the neighborhood…read more I have had my office down the street from this store for the past 8 years. It was not until the last 6 months that I really appreciated how convenient and helpful the store is. I started remodeling my office and found my self heading to Ace almost on a daily basis for one thing or another. Sometimes a small .50 items and other times a larger item like a snow blower. What ever I was searching for the staff has always been helpful. There was the one time I was attempting to direct connect my coffee maker to my kitchen water supply. After 4 visits the staff member suggested that I might want to take a picture of what I was trying to do and he would help me identify what I needed. I did what he suggested, took the picture, and the items he suggested and instructions he provided did the trick! This is a neighborhood store so they might not have all of the items of big box store. But there is something nice about being remembered by the staff...even if it is because I'm the guy who takes 2 or 3 times to get the items to complete a single task.

This store was just here. I was past here 11/19/2023 and Ace 239 N. GENESEE ST. was here TODAY…read more12/10/2023 IT IS GONE...GOT OF BUSINESS. The building is completely emptied out. SO SAD this store was here for SO LONG!!!!!

My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

The store is clean and organized but this review is more about an employee because I needed keys…read moremade for my car and it was way cheaper than trying to get back to the dealership to make it. Gary at the service department is amazing and friendly. He really knows his stuff. He walked me through the process they didn't have my key fob on hand so he order the part and I came back a week later for him to cut the key and program everything. I was in and out in less than 15 minutes and everything works great. I'm a satisfied customer.

I left a pretty bad review once, but I go this Ace weekly at least. I love it. I am always doing…read moreprojects and they save me a lot of time. They have the best staff. Rodney and Rachel are super friendly and helpful. But you know who's not- Bob. This guy is the worst. Every time he helps me, he either doesn't know or pretends to know and gets me the wrong stuff. I seriously will not let him help me ever again. Bob is terrible. Go to Rodney and you won't be sorry.

Service was very quick and accurate. I was in and out with the trends I was looking for. I was…read moregiven information on my purchases. Friendly hello to my vehicle with the heavier items. There were sufficient different brands to choose from, and I was satisfied with how much I paid for what I desired.

It's impossible to get associates to help, the have to page someone but they take foreverread more

It does not get any better than this. I have had an account here for 16 years. They are always…read morefriendly. And you can always find that one part you are looking for that you can't find anywhere else. Prices are very competitive. Keep up the great work!

pros : they host a very nice christmas lunch. great place for threaded pipe fittings and basic…read morehvac. cons: why no klein bags? why no loctite products?

Very disappointing experience with recent policy changes at Home Depot in Vernon Hills…read more I've been a loyal customer and contractor for years, but the new return policies are terrible. They make it extremely difficult to return merchandise that's only slightly past the return date -- even when it's unused and in perfect condition. The staff and store managers seem to have no authority or flexibility to help customers in any way. It's frustrating that Home Depot is becoming so rigid and unwilling to work with loyal customers and contractors. Very poor policy decisions -- disappointing to see such a decline in customer service. Better service from local lumberyard and nearby home stores.

We had a Home Depot person come to our home to measure for French doors. He said he could not…read moresupply them because the doorway was on a slant. The doorway is straight, the room has a slant to it. Not sure where they get the people to estimate but he clearly was not too good.

This location has the best flowers! And they added a clothing section too with Dickies, Carhartt,…read moreetc brands.

Have used this location six times and the fee to apply installation is worth it. They assist with…read morefinding scheduling and making that appointment. They have new upgrades for every room including exterior windows. Plus the store is huge and fun to shop at. When the fan on the vaulted ceiling needed replacing the person they sent was nearly 7 feet tall and very experienced ...and he made the job look super easy! Had bathroom ceiling fan and led light purchased there as well.

Worst store ever. Why would you receive a "gift card" and not be able to use it because it is…read moreassociated with the id of the person who bought it. Not the person who received it. Absolutely stupid. Home Depot never ceases to disappointment me every time i walk into that store. I will not shop this store anymore. Menards has my business from now on. Im done with idiotic policies that make no sense. I had to give at least 1 star but they dont deserve even one star.

The customer service in the appliance department was outstanding! But the dishwasher sold to me…read moreturned out to be refurbished scratched and/or dented. Six dishwashers later I still couldn't get a good one. Please take a pass on buying an appliance here. Even though most of installers were ok, there was one in particular that was terrible. It's a crapshoot. Go somewhere else to buy your appliance. Ended up, keeping a scratched appliance just because I couldn't take a seventh delivery.