Always very friendly service. We have been taking our dogs there for the self service dog wash for…read moreyears. It is very convenient.

Matt at the Lake Forest location went above and beyond today helping me with my ridiculous problem…read moreregarding bully sticks for my dogs. Thanks Matt. I really appreciated your kindness, patience and help. Thanks for your amazing support and service. Always the best! My problem was so stupid but you stayed with me! You provided quality customer service. I thank you kindly. Jamie Sylvan

This was my (and my cat's) first time going to Kriser's for their grooming services. I have to say,…read moreI was very pleasantly surprised. I have a 10 year old cat that's truly a dream, and an adorable yet unhinged 2 year old cat that has to be part tiger. However, the groomer on staff, Matthew was INCREDIBLE with both! I shared that one would be easy and the other has to mildly sedated due to her spiciness, even for a nail trim. So I'd completely understand if he couldn't trim the 2 year old's nails. He took on the challenge, (with a peer) and got them both done with no issues. Matthew was also just super sweet. There was another woman at the register who was also incredibly personable and made the trip well worth it. Many many thanks to Matthew and his associates. We will be back.

I love everything about Kriser's...you always have everything I want for my fur babies whether I…read moreshop online or in person. And when I don't know exactly what it is that I need or if I'm shopping for something specific, the staff (esp at Bucktown) are super knowledgeable & helpful!

**Updating my review -- unfortunately dropping my rating.**…read more I originally gave this place five stars, but after repeated issues, I have to bring that down. Over the past few months I've dealt with multiple last-minute cancellations -- usually about two hours before my appointment -- because a groomer called in. I get that it happens occasionally, but it became a pattern, especially on Sundays. In April, I had to cancel for one of my senior dogs due to illness. I called the day before, but was still charged a fee for not giving 24 hours' notice. I paid it without complaint, even though I'd already been cancelled on multiple times with only two hours' notice, and even though I drive 30-35 minutes each way. My senior dog also has a medical exemption from her rabies shot due to a blood condition, so this is the only groomer I can take her to. In June, I scheduled again for both dogs -- cancelled two hours before, again. I let that one go too and rescheduled for the earliest opening, two weeks out. I showed up that Sunday with both dogs, and was told my 9am appointment was cancelled because the technician had called in -- again. No one had called to warn me. Staff at the desk didn't apologize, just said "you can reschedule." I overheard them say they hadn't had time to call anyone. At that point I calmly told them I was done: I'd paid a cancellation fee once, been cancelled on within two hours of my appointment, and now I was cancelled with zero notice for both dogs. That's two cancellations in one month, on top of a fee I never should have been charged given how often they cancel on customers. No same-day rescheduling, no credits, no accountability -- customers eat the cost every time, but there's no consequence on their end. I really did enjoy this place, but the staffing/call-in situation is out of control. I won't be going back, and I'll be finding another groomer for my healthy dog and grooming my senior girl myself going forward. *** i don't know why my last review says i posted that 1 month ago. more like 1 year ago.

Reese loves this place. Very friendly staff and always able to help with whatever we need. I can't…read moresay enough good things about this place. Thank you.

What is Twelve Paws? 3 dogs? 3 cats? We are an 8 paw household so I stopped in to see what they…read moreoffer. Just about everything for your furry family member. I bought a box of the green bags and some special salmon treats. Pawsitively pawesome!

12 Paws is the source of Joy in our pets' lives every first Friday and any other time they can get…read moreus to stroll Main Street libertyville. They remember our dog's names and stock the best, Natural foods. I saw an earlier post on high prices, and you will find top of the line breeds with only the freshest ingredients and a large variety of affordable and healthy food for your dogs and cats. Can not recommend highly enough!

Have been taking our dog to these guys for years and they treat Bailey wonderfully and they always…read moremake me laugh. Plus you can trust them and they have a relationship with your pet, since the owners do all of the work! Definitely recommend them!

Don't go there. Owner is rude and groomer did a horrible job. One ear straight cut and the other…read morelike she shaved it. The place is filthy. Horrible cut.

They did awesome! Very nice with my Baby girl. Will definitely come back. They listened to all of…read morewhat I had to say, and followed my direction while also giving me some pointers. Thank you again!

I really love this salon. The owner and groomers are always friendly and flexible. Their prices are…read morealso reasonable. I have three small, short-haired dogs. They get the full shampoo/conditioner/nail trim service. My dogs always smell great, and their nails are in check without any nicks. The owner and employees have very calm, loving demeanors. My foster dog is quite afraid of men, but she feels safe with each Silver Dogs employee. This reflects in how calm my dogs are when I pick them up. I highly recommend this local business.

I have a nearly 12 year old Australian Cattle dog who is very stubborn about doing things she…read moredoesn't want to do, including having her nails trimmed. She had a bad case of overgrown nails. The groomers at the Pet Parlor handled her with great care and stayed committed to getting the job done even when it required putting a cone on her when she turned into an aggressive werewolf. They have open hours for nail trims between 2 and 4, Tuesday through Thursday. I really appreciated their professionalism and outstanding work. I will absolutely be back.

Sweet and professional people. Always willing to talk and listen. My dogs always come back happy.read more

Outstanding operation! 1st time leaving my boy anywhere. He played with other dogs and did not have…read moreto be put in kennel I was told, he was soooo happy and playful when I picked him up. This place is clean, does not smell like dog and the best part, the staff was excellent! I will recommend and keep going here for the care and love when I have to go away for the day.

This review is not regarding their pet services…read more We've been buying FROMMs Dog food from them. When we told the them we were going to switch over to adult food, the guy working there was nice enough to give us 3 sample bags of diff FROMMS dog food. I thought it was a very nice gesture of him. Because some dogs are picky with food, it was great our dog have some diff kinds to try before we commit to a big bag of dog food. I took a look at the bag and as I was about to open it, I saw the expiration date of 10/26/2014! Sure, some people may say it's ok because it's "dog food" But would YOU eat something that's been expired for 8 months??? I appreciate them being nice and offering samples but kinda upset it was expired THAT long and still giving it out to their customers to feed their dogs!!!