I had to drive from North Carolina to Illinois due to family. My dog was freaking out from the car…read moreride and all the new places. She desperately needed a bath and her nails cut. I took her here and they were so calm and patient with her. She smelt so good and was so soft for days after and she even got a little bandana. If I ever have to drive back, I will definitely be coming here again.

I took my dog today and I am really satisfied with the results. My dog has a bunch of knots and…read morethanks to the help of dog gone clean all of them are removed! When I went to pick her up they made her look pretty. The staff was really nice also and definitely recommend.

Grooming services at Bentley's are great!…read more Our beloved boy needed a Spring Cleanup and even though we were reluctant to take him in for grooming somewhere- we are very happy we chose Bentley's and their wonderful groomer Amy. She was more than happy to help put our concerns at ease and take great care of our Golden. He looked great afterwards and feels good to be rid of some of his winter under coat. We will definitely come back to see Amy again and appreciate her care when grooming our pup. If you are looking for a groomer in the area, we highly recommend their services! Happy Tails!

I have had a very frustrating experience simply trying reach someone by phone to get information…read moreregarding an order I placed on Tuesday. I was at that time told the order would be in on Friday but did not get a call informing me it was available for pickup. Since this is my first interaction with this business I am willing to give them a second chance. In this game two strikes and you are out. Ernie Llanas

Instead of scissor cutting they chose to shave my dogs. Never bothered calling me either. NEVER…read moreAGAIN!

Lori and staff have been great! Oliver is my first dog that has needed regular grooming and he's a…read moresmall guy! Loti helped me fee really comfortable with leaving him in her care. Our first time there I brought a couple photo examples of cuts I liked for my Yorkie and she melded them perfectly! We've been back to see Lori 4 times and will keep returning! Love supporting a small business that cares for the clients and our furry kids!!

I would not recommend this place at all. They have no customer service skills. They come off very…read moreabrupt and try to turn it around and say your the one who is rude. We have gone their before with 2 dogs and both times there was a run around about not having one of our dog's vet information (when clearly they had it because they would have not performed any past services if they had not) and very quick to tell us than we need to cancel the upcoming appt. without wanting giving us a chance to call back with the update information required. When I called back to let to ask them what their email address was so that I could resend it (again) and asked them to have their paperwork updated so we wouldn't continue the same issues, they got very defensive saying that it was me who was rude. The conversation did escalate and I am so happy that we are now going to another place. As much as we would like to support small businesses, the downside is this place feels like they can treat people anyway they like. My mother says the older lady is nice, but the young one who I had the displeasure of speaking too is very snotty! It's a shame the dog in question has been there at least twice within one year and they give us a hard time each time because they for whatever reason are not up to date with how they file their records. Bottomline there are too many groomers out there and in MY past experience I have always had a great experience with groomers, pet lovers are usually so nice....oh well this is on them for me writing this review. I have an appt. tomorrow @ 7am for another groomer. made the call, they asked if they were up to date on shots...yes they are...please bring with you when you bring the dogs in. Boom! Done......

I've brought my two small dogs here for close to seven years. They always look great and have never…read morehad any nicks or bleeding. I'm very happy that they now have super easy credit card payment.

I've driven by this business several times & decided to stop in to check it out today. What a…read morepleasant surprise this hidden gem is! I expected it to be your usual plain jane feed store selling 2 brands of low end pet food & some poultry seed. Not so! They had multiple brands of dry & canned dog & cat food ranging from Stella & Chewy's to Fromm, to Zignature to Vita Essentials. They pride themselves on trying to sell mostly local products, including their bird seed, farm fresh eggs, honey, household cleaning products, handmade soaps, jewelry & canned items such as jam. The store is unassuming from the outside, but has charm & farm style touches inside that make it fun and inviting. I'd definitely recommend a visit if you're driving by.

I had my poodles groomed there. Jody is fabulous..highly recommended! All the pups there were happy!read more

Highly recommend Lollipups Pet Resort! Really cute, fun, loving doggy daycare! Great, caring staff.read more

My dog Teddy was injured during a grooming appointment here. His paw was cut, and I was not…read moreinformed at pickup. After getting home, I noticed his paw was bleeding and he was unable to walk normally, so I took him to urgent veterinary care the same day. He required treatment, bandaging/cast, and medication. When I contacted the groomer with photos and documentation, the initial response was that she "didn't know," that it "couldn't have been that bad," and that emergency care "wasn't needed." There was no explanation for how the injury occurred or why I wasn't informed. I provided the itemized invoice and proof of payment. There is still no confirmed plan for full reimbursement of the veterinary costs or a refund of the grooming service. Accidents can happen, but not informing a pet owner of an injury and then minimizing it afterward is unacceptable. Pet owners should expect transparency and accountability.

Very friendly and very knowledgeable about your pet. She gave me some great advice which I am…read moretaking advantage of and my dog is much happier and healthier.

Out of business? The number listed in searches is not…read moreaccurate, was answered by a private individual who sounded exasperated at getting calls for this business. Not sure if they are out of business or not as website link leads nowhere as well. I tried to find a place to report this issue to, but could not find anything. Hopefully Yelp or previous owner will see this review and update information. Issues like this really make me miss the old days with Yellow Page listings!!

Fair pricing and my dog smells great. Highly recommend this place. No cages or multiple animals at…read morea time. One person is running the show so entire session is dedicated to your dog. Will be coming back.