I love this pet store!!! The service is amazing right when you walk in. Arthur (store dog) gives…read moreother dogs the welcoming feel right from the start. Their is a variety of pet selection which makes the stop well worth it and priced perfectly.

Puuurrrrreeeeze take me here? This store is stocked up with…read morehealthy snacks for felix or fido. From Bonita flakes to kong balls, this is like a posh pet pampering store. They have loads of healthy pet treats, organic pet shampoos, mutt mitts, kitty tapas, bulk dog oven-baked biscuits, raw frozen beef bones, and more. There's also your basic (and fancy) grooming tools and puppy coats. Your bird will love you too, if you come home with some golden millet spray, or activity toy by calypso creations. All in all, a good one stop shop for your everyday and your gift needs for the furry and feathered breeds.

They have a small selection of dogs, birds, and fish for sale. They also have quiet an extensive…read moreselection of animal clothes and toys. FUn place to visit. They also have a 50-70 year old Tortoise there.

One of my favorite memories quickly became one of the worst…read more Early in August I finally make the decision to get a pup. Fell in love with one online (who had siblings) and went in for a visit. Valerie was awesome. Super friendly, helpful (even when I called ahead to ask a few questions) and I fell in love with a great 2.5 month old lab mix. She helps me pick out all the necessities, helps me find a great deal on a kennel. Whole nine yards. Whoot whoot! Fast forward a week and a half and I realize I work too much to give this little pup the life he deserves. After two days of crying and deliberating with friends and family, I decide it will be better for him to find a home with a few more folks in it or one that has someone who is home more. Broke my heart to even have to consider, but I check the Anti Cruelty contract (which Valerie signed) and confirm within 30 days I am allowed to bring the pup back if it isn't a fit. So sad to see the pup go, but I know I can't give him the life he deserves. I show up today with full on tears, sunglasses & my pup and Valerie happens to be working. After taking care of another client, she tells me I cannot return him there, I have to take him downtown to the Anti Cruelty Society (which the contract that we both signed does not state). She also says, in a less than friendly and conversational tone, that if she does take him (even though she just said she couldn't) he will have to be quarantined in a very small cage for 2 days until someone from downtown can come and get him because he can't get the other dogs sick. At this point I share that when I got him, he had giarda and needed meds, so since the meds were done, it was a good idae to quarantine him so he did not pick up another virus. She then states that I will not get any refund on the adoption fee (even though the contract states otherwise) if I return him to her. Another group approaches the register, and then she announces that I will be placed on a No Adopt List FOR LIFE (yes, that was yelled, while others were staring) because I returned the dog. I had nothing to say at that point, but afterwards realized... would they really refuse someone from adopting a pet if the pet wasn't the right fit for them? Isn't that the responsible thing to do vs letting him loose or giving him to a family that wasn't able to care for him? We then get to the point where I simply ask for the address downtown. She says they will only give me half my adoption fee back but that might be a better deal for me since I wasn't keeping him. I mention that's not how I read the contract and she argues, but pulls out her copy to confirm that it doesn't say anything about a partial refund. She finally passes over the address to the Anti Cruelty downtown. As I am picking up the pup (he's not a fan of walking on the leash just yet) and all of his things, she asks if I am going there right now. Confused, I confirmed I was headed there. She then goes on a loud tangent about how if I didn't go right now it was her legal right to confiscate the dog, since I clearly didn't want the dog. What? On what grounds? Didn't she just say the quarantine cages were small and it would take 2 days of him being in there before he could be let out? Why would she do/say that? Keep in mind, I'm still in full on tears at this point making the choice to give my pup a better life, and being read some riot act about what she can/can't, would/wouldn't do. AND she doesn't want the dog, but will confiscate him from me. Huh?! One of the hardest decisions (but doing right by my pup) became an awful showcase of human compassion, decency and concern for an animals well being.

Three strikes you're out!!…read more In 2021 I took my precious Maltese to get groomed and I was so disappointed but didn't complain much because my precious boy was on his last months of life. After he passed I got a new little pooch and decided to take her in at a couple of months of life. She must have been 3 lbs or so. The cutest pooch ever. They failed again. They chopped her up terribly. I was , again, disappointed. That was over a year ago. I recently moved about a mile away and thought I'd give them one more chance. Apparently, they don't follow instructions well. My little 8lb Maltese/ Bischon Frise's hair was about 4" long and I strictly asked for it to stay long. I wanted a groom not a shave. If they couldn't keep it long they should have called me. I told them this would be the last time I'd give them a chance. They failed miserably. They made her look like a poodle. 1/2 inch long, no hair on the face at all, her long ears were basically cut off and they gave her poodle paws. WTH!?! Not only that, they charged me $70 to basically shave her. They didn't GROOM her. They SHAVED her. I'll be contacting the manager tomorrow and ask for a refund. I just thank God that her hair will grow back. Until then, I've got a poodle

I've stopped in this store on a few different occasions. Upon arrival get ready to have the staff…read moreeither 1) give you a stinkface or eye daggers 2) totally ignore you 3) act like a breeze must have opened the door, because there is no way the staff is going to engage you in conversation 4) continue to stand at the counter and stare into space. I think the staff here subscribes to the Jurassic Park way of thinking - "if I keep still enough they cant see me and the customers will just leave". The shop itself has run of the mill dogwares for sale. Nothing amazing or exceptional, but all over priced. They also have a self service dog wash for 20 dollars for large dogs and 15 for small dogs. The first rule or a new business is to be as friendly as possible so people want to come into your place and spend money. Also (hopefully) those same people will tell their friends and then your business will grow. I believe this business will join the long list of failed businesses in downtown Libertyville if they don't change their attitude.

This was my (and my cat's) first time going to Kriser's for their grooming services. I have to say,…read moreI was very pleasantly surprised. I have a 10 year old cat that's truly a dream, and an adorable yet unhinged 2 year old cat that has to be part tiger. However, the groomer on staff, Matthew was INCREDIBLE with both! I shared that one would be easy and the other has to mildly sedated due to her spiciness, even for a nail trim. So I'd completely understand if he couldn't trim the 2 year old's nails. He took on the challenge, (with a peer) and got them both done with no issues. Matthew was also just super sweet. There was another woman at the register who was also incredibly personable and made the trip well worth it. Many many thanks to Matthew and his associates. We will be back.

I love everything about Kriser's...you always have everything I want for my fur babies whether I…read moreshop online or in person. And when I don't know exactly what it is that I need or if I'm shopping for something specific, the staff (esp at Bucktown) are super knowledgeable & helpful!

We stopped in to give my reptile loving son a chance to look around and see snakes in real life…read more There is so much to see. Snakes, spiders, fish, bearded dragons, geckos, and more. The employees were so welcoming and happy to have us walk around and look at everything. While they do sell supplies, enclosures, and even adopt out reptiles, for us, this was a great place to visit and simply take in the different reptiles.

These guys are great! They helped and taught us so much about our lizard. They also take care of…read morea lot of abandoned lizards and snakes. Cannot say enough about this people and this company.

Pet Factory is America's leading manufacturer of USA made beef rawhide dog chews…read more Friendly, knowledgeable, pet friendly employees and sales staff.

My Mommy takes me to Pet Supplies Plus in my Bubble carrier so that I can watch the birds and…read morefishes My stupid sister Bailey the Dog get groomed here because she is unable to wash herself like me! Dogs are useless and steal my food but Mommy can buy me more here Thank you for being a nice calm place and not overpriced like Petsmart We (2 dogs and 2 cats) can all enjoy a walk here even in Chicago winters or summer rains thank you Pet Supplies Plus Please see attached photo for TG

I'm not planning on getting feeder crickets or anything from this location because I always run…read moreinto some kind of inconvenience... This location doesn't dust their crickets with calcium when asked and crickets are pricey the Crystal Lake location does offer it for the same price! They were very low in feeder fish as well!

As I was visiting my Dad in Libertyville, I decided to take my Golden Retriever to the grooming…read moresalon to get a pawdicure as she was in need. The folks at this location are very professional, friendly and did an awesome job on my dogs Grinchy toes!! lol A great group of groomers. Great location!! A+

We are good with the animals. They do a good job. Great items wonderful s salon for petsread more

Chris is AMAZING! Anyone, who can solve problems under pressure, that aren't his fault, while…read moredealing with my mother, is a super hero in my book! :) My mom ALWAYS as a little girl, wanted a salt water fish tank. But, as a little girl, didn't think about all the time, energy and knowledge that goes into one. Well, she learned the hard way, when the first tank guy ruined her tank and killed all her fish. Thankfully but unfortunately for Chris, she walked into his store In distress and he saved the day! The rest is history and now he's stuck with her forever !! Hahahah If you need a "tank guy" he should be in your speed dial ! He won't let you down, ever !

I have been there three times and each time I have never been able to get any help. The store is…read morenice and clean so I assume that the coral is healthy (fish are clearly an after thought, but if you want coral...). I suggest knowing what you want and know your prices, then go check it out ... but don't be in a rush, you may be there for a bit of time.