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    Byrd’s Marine

    5.0 (1 review)
    Closed • 9:30 am - 6:30 pm

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    4 years ago

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    Tint World

    Tint World

    (25 reviews)

    AVOID THE COCONUT CREEK AND BOCA RATON FRANCHISE LOCATIONS:…read more I'm leaving a one star review because the franchise owner is truly off his rocker. I had service performed at the Boca Raton location including XPEL PF, Tint, Blackvue Dashcam, and Ceramic coating on two new luxury vehicles. Overall, I was satisfied with the service and products provided. Two days later I noticed a large bubble in the PF along a curve in the bumper, called the location and was asked to bring it by. Upon visualizing the vehicle at the Boca Raton location, the technician insisted that the PF needed to be re-cut and re-applied to the entire bumper. They explained that the employee who applied the PF lived in Tampa (hundreds of miles away) and he would contact us shortly when the technician was going to be in town to get the vehicle scheduled for repair. Over the next month and a half, where I contacted them weekly, they only returned my call once to schedule me (late on a Tuesday evening and I returned their call promptly on Thursday morning). Unfortunately, I was told the installer was no longer in the area. Finally, after more phone calls, the local technicians "escalated" us to the franchise owners. The franchise owners DEMANDED pictures of the bubbled PF, VIN number of vehicle and lots of other information that had already been provided to the BOCA RATON location where the work had been performed. All this information was also available on their original estimate and invoice. After providing this information multiple times, I was finally told that they would fix the vehicle but only if I traveled to the COCONUT CREEK location on a date of their choosing. After dropping off my car to the COCONUT CREEK location (significantly further from my home), I returned to pick it up 3 days later. Upon entering the shop, my wife and I were verbally accosted by the owner, and berated for apparently mentioning to his wife that their customer service was not up to our expectations (returning phone calls). He proceeded to seethe and scream at us for 10 minutes while we patiently just repeatedly requested that he return our car. Even as we walked out the door, he was still threateningly screaming at us. This franchisee obviously has some serious anger issues (read the many other similar reviews posted here) and I would encourage others NOT to interact with him in fear that he may turn physically violent. To be clear we never expected, received, nor asked for any discount, rebate or free product.

    Well the first thing I love about them is that they use a picture of my car in their advertising…read more :-) Tint World was my first window tinting experience outside of a dealership. They are not the fastest, and they are definitely not the cheapest, but in my opinion... They are the best at what they do. Sometimes the phrase "you get what you pay for" actually means something. I will be returning with my next car.

    Off the Hook Auto Accessories - BEFORE dent repair pic #2

    Off the Hook Auto Accessories

    (20 reviews)

    Can not recommend this place enough, I was worried the dents were going to be to much so I didn't…read morehave the highest of expectations but by the time Joe was done, I couldn't believe it was a mirror finish. the pictures will speak for themselves about his skill but they won't speak on how welcoming and knowledgeable both him and his son are. If your debating on going just know the price was great and I was in and out with great results. Thank again! Ps my gf said the waiting area was very clean and felt comfortable being there compared to other shops I've taken her too

    Off the Hook is fantastic. we recently took ownership of a 2007 FJ Cruiser with very low miles, a…read morereal 'barn find'. in good mechanical condition, but need some "prettying up". They repainted all the plastic exterior, including wheel wells, installed new led headlights and tail lights, installed a new light bar integrated into the grill, new side mirror lights, and blacked out all the emblems, and cleaned up some wiring along the way. it turned out fantastic! Dom did all the work with his father chiming in for some considerations to styling too. add to this, we were working under a short timeline as my son and I were laving for the summer so time was limited. Dom coordinated everything perfectly with time to spare. when we return we will take it back to them to have the roof painted black to finish off the yello0w and blacked out theme, or "The Hornet" as we now call it. I HIGHLY recommend this great father-son shop!

    ADT - ADT couldn't help me turn the alarm off. Told me to Google it.

    ADT

    (105 reviews)

    I purchased a home with an ADT alarm system. I never turned the service on. Last night, the smoke…read moredetector went off (false alarm) and then the system went off. Since I don't have the code, I can't shut it off. I was finally able to at least silence it but when I called ADT and spoke with their tech rep, she just kept telling me to Google how to turn it off. I commented how bizarre it was to call and speak to a tech rep only to be told to Google it. Frankly, I will never be your customer. If that's how you treat people, I'm not at all impressed. Not to mention everyone I spoke to was foreign and couldn't have cared less about my issue. Horrible customer service. One guy asked me if I installed the system myself. Who on earth does that? If I installed it myself, I could get it turned off! Do better. And I guess I'll just be stuck with this "alarm" screen forever because manually turning it off didn't do anything at all.

    Their service call fee minimum is that of a mechanic, even for doing something as simple as…read morechanging a battery. If you change the battery yourself, they say the equipment was tampered with and that's a separate fee. If you want to cancel your service, do it 30 days before your contract ends, otherwise they charge you for the next 30 days. I called when they told me to- June 19th, which was when my contract was set to terminate. They should have told me to call May 19th. Anyway, they're scheißers. Oh, and Tammlar Holloway is the RUDEST and most ignorant sounding representative. I would not want her representing my company with her lack of professionalism. When I asked to speak to her supervisor, she lied and stated she is the supervisor. After she hung up on me, I called back. She never answered, but what do you know... I got a supervisor and they had NO IDEA who she is. She also gave me some address that I could "write to if I wanted to speak to a manager". Stay away from them! Use a local company or a company that is NOT ADT.

    Byrd’s Marine - boatrepair - Updated October 2026

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