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BYOC

4.7 (188 reviews)
Closed 8:00 am - 5:00 pm
Updated over 3 months ago

Services - BYOC

Check engine light

Engine oil light diagnosis

Auto general diagnosis

21 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

BYOC Photos

Recommended Reviews - BYOC

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Reviews With Photos

Spark plug on Amazon

Service was ok and thought not much of it until I came home to do a little research. I paid $149.28 for 6 plugs and later found out they ripped me off. Could've got the same for $55-60. That's a 170% markup! Lost around $95 on extra charge. Future customers, buy your own parts first after asking what parts they will be using. Also borrow an OB2 reader from O Riley's to save yourself $ on unneeded repairs like I did. I felt scammed knowing they could've used a 5 minute OB2 reading to let me know it was a coil problem not spark plugs, coupled with using 170% marked up parts. Wasted $400+. Felt a little predatory. Good luck Reply to Owner: I did let them know I wanted spark plugs replaced from finding a similar case online. I take blame for not using a OB2 reader before going in. However, as professionals it would have been nice if you guys performed a 5 min OB2 reading like O Riley's. It would have saved everyone parts, costs, time and business. With that said, my post was mostly about the $95 markup on parts. That's a 170% markup on parts. That's just crazy. I already paid high labor cost of $225. Hence the feeling of being scammed. Sorry if all other mechanics do this practice too

Vivian D.

I had brought my car to get my 60K maintenance done at 8am, earlier today. I went to pick up my car at 4PM then I get a text with my information from "Oscar" stating that he's my mechanic with the confirmed place that I had just picked up my car from 3.5 hrs ago. Then he tells me they're going to charge me an additional $1200 from what I had already paid along with the company's phone number to call if I have questions. This made me so upset and frustrated. I thought I found a super close by auto shop near my house and I would be able to trust this shop and the people who work there. Vile. I am horrified and disgusted that they tricked me and threatened me with debt collectors if I did not pay them. Only after threatening them that I will be contacting the police did they state "wrong customer". I would not recommend this shop as your information cannot be confidential and who knows, others might fall for their trap and get scammed by these people.

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11 years ago

What a pleasant surprise to find a reasonable and honest mechanic! Carlos is a gem! Thanks for the help! Til next time!

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Business owner information

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Eric Z.

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Eric Z.

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7 years ago

knowledgeable mechanics, reasonable price, good service. glad to have this new business around.

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Page 5 of 5

Ask the Community - BYOC

Our BMW F30 is displaying a warning message that says: Drivetrain malfunction. Drive moderately, maximum drivetrain output not available. What would be the most probable cause for this and is your shop familiar with it to repair? Ty!

Hi Rick, there are too many possibilities for such warning to show up. The first step our technician need to do is scan the vehicle and obtain a diagnostic scan report so we can come up with a plan on how to diagnose the issue. We do repair issues… Read more

Have a 2003 VW Jetta and we have a electric circuit switch that is open and cannot find where it is? Have you ever come across this issue before and is it something you can fix? We have to disconnect the battery every time we don't drive or it dies.

Hi Steve, did you meant to say you have an electrical draw within your system which is causing your battery to die if you do not disconnect the battery? If so, yes. We do diagnose and evaluate this type of issue here at BYOC.

Hi, do you have trailer wiring installation service for Subrau?

Hi Darong, is this a direct plug and play or require modification? We will need more information to see if we can do it or not. Very likely we can, but installation instructions are required from the manufacturer or the product company. Please… Read more

What's the "average price" for an oil change on a Porsche Cayenne? I called this morning and was told $315? Other places do it for $120?

Hi LT, what year is your Cayenne? If other places are doing it for $120, go for it. Make sure they are using the proper oil and filter. Because my "average" BMW oil changes ranges from 140 - $180.And a Cayenne will cost in the same range if not… Read more

I bought this "coil overs" for my 2007 Volkswagen Jetta 2.5L Sedan. I'm would like you inquire of how it cost to install this "coil overs" nor do you guys do this kind of service?

Hi Dennis, yes we do install coilovers and perform an initial adjustment (height and dampening to your specifications). Please give us a call or email at us byoc2019@gmail.com. Looking forward to hearing from you, thanks!

Did you retain Juan as one of your mechanics?

Yes, Juan is the mechanic here along with myself.

View All 10 Questions

Review Highlights - BYOC

I always come here when I need my car serviced because it's close to my area and Eric and his team are amazing!

Mentioned in 83 reviews

Read more highlights

Precision Tune Auto Care - We service the Champs!

Precision Tune Auto Care

(157 reviews)

This shop was very straightforward. I didn't have the tools to change out my transmission fluid, so…read moreI brought my own fluid and they were able to accommodate. Please note: this place is extremely busy! I suggest getting a reservation or talking to Matthew via the Yelp app to make sure he has availability in the shop. I saw a couple people getting turned down because there simply wasn't enough time. Charge me about $100 just for labor which I thought was fair since it involves specialty tools.

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

Big O Tires - Big O Tires. Total Auto Care.

Big O Tires

(178 reviews)

Alex in store is awesome, Effective, helpful, professional and friendly…read more The Machanic are so effective as well. Cashier is very nice, too. I really appreciate the whole team of Big O Tires.

First and most if I could rate them a zero so be it…read more 5/19/26 I am extremely disappointed with the horrible service I received at Big O Tires located at 100 S Main St, Milpitas, CA. I arrived at 9:28 AM for what should have been a simple tire repair, yet my vehicle was not even serviced until around 11:30 AM. Waiting over TWO HOURS for a basic tire fix is completely unacceptable. What made the experience even worse was the terrible communication from the staff. Nobody gave clear updates, and the front desk personnel clearly saw me sitting in the main lobby for over an hour, yet later claimed they "never saw me" or didn't realize I was waiting for service. That level of disorganization and dishonesty is unbelievable. I was left sitting there wondering if my vehicle had been completely forgotten. The employees acted like my time meant absolutely nothing. If your shop cannot handle the workload, then stop overbooking customers or at least have the courtesy to communicate honestly. Customers should not have to chase employees around just to get a status update. This was one of the most frustrating and unprofessional service experiences I've had at a tire shop. I will not be returning, and I definitely would not recommend this location to anyone expecting decent customer service or basic respect for their time. Its 12:26pm 5/19/26 and my car has not been service yet. Absolutely unacceptable. Sincerely, Emilio Fonseca

Wheel Works

Wheel Works

(216 reviews)

I've been going to this Wheel Works for probably 20 years. They do a great job selling me tires…read moreand installing them, have great guarantees on their work and are quite knowledgeable. I've never had anything to complain about, and their prices are fair.

Last Thursday, one of our tires got a flat (the same tire that the company had worked on). We took…read moreit into Luna's Tires and they had to fix the broken rim that had caused the flat. The employee said that it was never fixed from the previous flat and caused a slow leak that eventually caused the flat that had occurred last Thursday. We had to spend another $400 to get that rim on the tire repaired and borrow a tire so we could drive home safely while we wait for the repair. Theft, negligence, incompetence, poor customer service, poor management, lack of leadership, lack of responsibility, lack of pride and ownership of work. From how I've been treated by the cashiers all the way up to corporate is all a reflection of the entire company's values and mission. And it stinks. My family's safety was at risk because their employees failed to not only do their jobs properly, but took the opportunity to take advantage of their customers due to the poor operation of their store. And they continue to fail to take responsibility and make it right. No, I know for a fact the tow truck company did not steal our stuff. My husband rode in the tow truck as our van was towed to this location. It's not even about the theft anymore, it's about failing to provide satisfactory (let alone adequate) service that I paid for! I know it is such a huge ask to expect a company to make things right after they messed up so demonstrably in every way possible, let alone expect a tire company to (gasp) actually fix a tire properly. Get it together, Wheelworks and make things right.

BYOC - autorepair - Updated May 2026

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