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    Services - By the Book

    Water heater installation

    Water heater repair

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    7 years ago

    He came the same day. He was quick, clean, and affordable. I highly recommend By the Book Heating and Air Conditioning!

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    Central Coast Heating & Air

    Central Coast Heating & Air

    (97 reviews)

    I just purchased a home recently and the fan in my condenser unit stopped moving. I contacted Jason…read morehoping to schedule a service appointment, and he asked me to first find out the age and the original installer of the unit from the previous owner first because it might still be under warranty. Turned out he was right! I was able to locate the company that installed my unit and they came out to fix the issue for me. Even though I did not use Jason's service, I am extremely thankful that he was so honest because I just saved hundreds of dollars. It speaks volumes about his integrity. Thank you again, Jason.

    ** YOU HAVE TO SHAME THEM INTO PULLING A PERMIT THEY SHOULD HAVE PULLED BECAUSE IT'S THE LAW!**…read moreI called Yesenia at the City of Santa Maria and she said the permit was just pulled today. AFTER the install was completed and after my Yelp review. What a shady business. CENTRAL COAST HEATING & AIR DOESN'T PULL PERMITS! THAT PUTS HOMEOWNERS AT RISK! I'm extremely disappointed with Central Coast Heating & Air and feel obligated to warn other homeowners. After some red flags, I contacted the local Building Division directly and confirmed that this company did NOT pull the required permits for the work they performed. That's not a minor oversight; proper permitting is a California requirement for HVAC replacements and major installations, and it protects the homeowner, ensures inspections, and keeps insurance valid. It's in the mechanical code! Instead of being upfront or professional, they pushed ahead without following basic legal procedures. There are plenty of reputable HVAC companies on the Central Coast who actually follow code, take responsibility for their work, and don't cut corners. Unfortunately, Central Coast Heating & Air is not one of them. I strongly recommend looking elsewhere if you want your job done legally, safely, and with integrity. UNLESS THEY SUDDENLY START PULLING PERMITS! PROTECT YOURSELVES! ******** What I didn't hear in your reply is that you pulled the required HVAC permit with the City of Santa Maria or any of the counties that you operate in. The building divisions and CSLB are on to your tactics. I am happy to remove my review if you can provide the permit # and applied and issue date that are verifiable with Building Department. Thanks in advance.*******

    Rocksteady Plumbing - Pic is of Kitchen drain line, nearly 1/3 plugged up.

    Rocksteady Plumbing

    (97 reviews)

    Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

    I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

    By the Book - hvac - Updated September 2026

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