Excellent service. Prompt and courteous. Russ was very professional. I love a plumber who puts on shoe covers before entering a home! I found him to be knowledeable and he offered advice and helpful info. I would recommend him highly. read more

Russ was extremely helpful and friendly as he repaired a bad leak I had. Highly recommend him especially for my fellow women in the area who are used to scams and overcharges for repairs around the house. Can't recommend him enough thanks Russ! read more

Russ came to my aid again! Saved me when I most needed him at my commercial property in Morro Bay. He worked with the City and got my water leak fixed in no time flat. I thank him for his prompt service - made my tenants happy too! read more

Wow! What a guy, Russ heard my cry for help and came over the same day! This guy comes highly recommenced from a neighbor and he is a gem, he is really what everyone says he is. Thank you Russ for all your help! read more

We had an emergency pipe break under the house. Russ came over and fixed it. A few days later another situation arose with a broken pipe in the wall. He is professional, reliable and highly skilled. He showed up when he said he would, and was reasonably priced. T. Brown read more

Paxton (of Rock Solid Plumbing) is our plumber period. I recommend him to all of our friends, he is the best, you will not be disappointed. We have lived in SLO for nearly 20 years, and Paxton has been our plumber for at least the last 10 (it took us a while to find the light...). When you own an older house, over time, some things need repairing, some things need replacing. It is comforting to know you can rely on someone who knows their skill, charges a fair price, is prompt in arriving, thorough in getting the job perfect the first time, realizes emergencies are just that, and will accomodate if at all able to, or recommend someone he trusts, if he is not. I am sure the other "Cathy S." is not a real person or, is a competitor (as if), because they wrote the same review on Angie's List in 2013... Not playing nice, are we now... read more

My wife and I had been nursing our galvanized pipes for many years, until we woke to water coming through the ceiling and realized it was now time! My regular plumber recommended Rock Solid Plumbing to re-pipe our house. I called Russ, he came over and started the process. It took a little longer then I would have liked, but I realize he had to fit us in his already scheduled jobs. Our experience with Russ was excellent. We now have beautiful clean blue water and no longer have to buy bottled filter water to drink. And we never have to see brown water again! Rock Solid is the first time I have ever tipped a plumber for their service. I would highly recommend them and will use them again in the future. And yes, he is now our "regular" plumber. Thanks Russ, you rock,....as in Rock Solid Plumbing! read more

Helped with a kitchen and bath remodel. Also ran a difficult gas line to a fireplace. Never complained about the difficulty of the job. Did a wonderful job and his prices are right in line and maybe a little lower than others. Highly recommend Russ. read more

Helped me via text and phone to figure out how to get my newly installed refrigerator ice maker/water dispenser to work (Just needed to turn on the under-sink nozzle to the water line). He was super nice to work with and obviously very helpful. read more

Awesome response time in an emergency . He gets the job done right and for a fair price as well

Installed new toilet, kitchen faucet and shut-off valve. Excellent service. Timely, clean and efficient. Russ also moved our water heater from an interior closet to the garage 11 years ago. We've never had a problem and if we did, I am positive he would stand behind any of his work. We highly recommend Russ for his professional service. read more

This fellow came out to fix a clogged drain for my tenant. I never received a bill and she didn't remember the company's name. Months past then out of the blue I received a phone call chronicling mishaps on his end and asking for payment, but no amount or address. Then a week later threatening messages started arriving at my tenant's door and my phone, claiming he had left many messages and demaning payment of $130.00. At least now I had the name of the company, which he had not left before, and an amount, but still no address to send the payment. Lucky for him I'm honest and looked up the company, but I would say the business practices are awful and the customer service is even worse. Since this fellow's first message went on and on about his company's error in not sending me a bill, he then turned it around and start accusing me for not paying. Find a different plumber and spare the madness. read more