Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

We recently needed to have our Lincoln inspected. I had just…read morehad it in usual shop in another state and they had told me that I would need rear brakes soon. And guess what, Nick @SNT told me the same exact thing. And passed the car for Maryland state inspection They were prompt And they were clean

I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

I visited the location near Canton, Baltimore. They were quick, efficient and provided…read morecomprehensive yet concise information about things our car needed. The oil change took 15 minutes, and we never had to leave the car. I appreciated their coupons as well. The synthetic oil change with 20% off was $90, so a bit more than I expected. But that was the fastest oil change I've ever experienced. Will come back for sure

I had an absolutely outstanding experience at Valvoline in Brooklyn, and I have to give a huge…read moreshoutout to Gabe and Jesse for going above and beyond. I came in for a coolant flush, and from the moment I pulled in, they were professional, welcoming, and incredibly efficient. They took the time to walk me through what they were doing, explained the importance of the service, and made sure I felt confident in everything before getting started. Gabe and Jesse worked seamlessly as a team--quick, knowledgeable, and detail-oriented. They made sure the coolant flush was done thoroughly and correctly, and even checked over a few other things just to make sure my car was running in top shape. I really appreciated that extra level of care and attention. The whole experience was smooth, honest, and actually enjoyable, which isn't something you always expect when getting car maintenance done. If you're going to Valvoline in Brooklyn, I highly recommend asking for Gabe and Jesse--they truly set the standard for great service.

Fair honest and trustworthy. Great guys ! Don't try to up sell and always fast and efficient.read more

I took my car here because the check engine light came on and they were able to diagnose the car…read moreand fix it in a few days. The service is phenomenal and the guys are very knowledgeable. They offered me a a Warrenty with the repairs as well. And they weren't too costly either.

They didn't ask for a review, that's refreshing. They had all the bases covered. They towed my van…read moreat a very reasonable price. Repaired a lot in a little time. Down to earth people (the kind you can trust and feel at home with). I had a lot of expensive equipment in the back that i didn't have time to remove. Nothing was disturbed. I highly recommend this repair shop. Thank you, she's running quieter than ever!

This place has gone down hill. They take your car and then say they can't work on a 06 bmw ,…read morereplace rear shocks. Took two weeks waiting on the appt. They know my car they worked on it for years. Matter of fact, they did the front struts, and tie rods all around. These so called techs, (Jesse) they gotta go by what the parts wholesaler recommends. According to Nathan the guy in charge. Ever since Mark Wigley retired, that place has gone to . Jesse installed the wrong coils on this car last year, and didn't want to admit his wrong. I ended up taking the vehicle to Baltimore Beamer. They provided me with the wrong coils, which I presented to Nathan and he did reimburse me for them. I you can't work on a certain vehicle, don't work on it at all !!! I also understand they have a problem obtaining right parts ? What the hell does that even mean ?Terrible. I have spent thousands of dollars here throughout the years. Never again, I'm telling my family and friends in the neighborhood.

These 2 guys are extremely professional and polite,,,they provide excellent quality service and I…read morewill definitely call on these guys again and also I will definitely refer them to my friends and family who wants quality service and professionalism,,,,,thank you guys again for going "above and beyond",,,,,,just for me...... Sincerely and respectfully, Eric Smothers.....

My family and I have recently moved to MD and our car needed to pass inspection. We needed to…read morelocate a rare, out-of-production control module, or our car would fail MD inspection, though it is mechanically sound. Johnathan at 7 Auto went out of his way to locate the part, confirm that it would work in our vehicle and see that it was installed for us. His kind attention and courteous patience has been very much appreciated. We will definitely continue to trust our vehicle only to 7 auto!

Just over two weeks ago, I left my high-end VW/Audi mechanic of 26.5 years in Berkeley, CA--clients…read morefrom SoCal even make the trip to Berkeley Auto Service, because of the integrity and quality work of this shop. The one thing that has been making my nights sleepless since leaving the SF Bay Area, was locating another Audi/VW mechanic in the Baltimore area. Yup, I think I found one; this shop. My 2005 Audi A4 3.0 made the 3,000+ mile journey towing a small trailer load across the country in 4.5 days. Yes, I put it through some paces traversing some REALLY high altitudes. I am all about making the investment to keep my 'trusty steed' automobiles performing at a high level. So, after researching other auto shops in the area, Induktion Motorsports resonated with me. Ed, the owner, and Tim, who worked on my Audi were patient, listened to me, and offered focused care today performing service diagnostics, and an oil change. Appreciated. Right, Induktion Motorsports gets to add me to their customer list!

Everything is amazing here I trust my guy ed with my car no matter what's wrong with itread more

Outstanding service. Replaced My TPMS sensor and recalibrated my JEEP system in under an hour…read more Recommend them for your tires and any other service. Elkridge best kept secret

This place is amazing. So welcoming, helpful and doing everything for the customer. If I lived…read morethere would totally use them for everything. Larry and Nick are great representatives for the company.

Always get great service. The gentleman who says that he is not in charge but I think that he…read moreshould be always goes out of his way to give me great customer service. All of the technicians are hard working and I can go and get work done and the air in my tires and my husbands car fille with no problem. Being a senior i really appreciate all that they do.

Went for an oil change. When I was paying they told me I had an oil leakage around the oil refill…read morespout. I pull off and get on the road and smoke was coming from under the hood and a little in the cabin. Took it to Firestone and they said oil was spilled on my engine and they tested for leaks and there was none. I had to pay $100 dollars for testing and oil cleanup because Jiffy Lube techs were not truthful

Very knowledgeable staff and extremely talented mechanics, all with a "can do" attitude!…read more I have a specialized 4x4 Van they have been servicing for several years - always a great experience. Have had numerous custom projects completed requiring fabrication and creative resolve - which they enthusiastically tackled with 100% success! I have complete confidence in the ability of this team. Professionalism is unmatched!

Horrible service talk to them on the phone they told me come down and they can help me no problem…read moreget there n guess because I was black they no longer can help me with my problem smh