This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Brian and staff, THANK YOU SO MUCH FOR THE SERVICE. Thank you for quoting me 45 minutes and being…read moredone right before then. I'm not someone who knows very much about cars. That's why it's nice to have people in the auto service industry that can help you out with these things. I live near Tuffy and it was my first experience in. Because of who I am, I typically will look at reviews when I'm more on a rigid schedule. Some of the reviews weren't the best but I'm a believer in taking some of these yelp comments with a grain of salt. I'm not the biggest fan of being in waiting rooms, yada yada...so I call Brian up and I ask him how long an oil change will take (make sure I'm not being held up longer than I need to) and he was extremely polite in giving me a quote for both time and cost. I appreciate being treated like a human rather than viewed as someone who needed to be sold something. 1.) Prompt of service as it can be when servicing your car. Was quoted 1:30 pm to 2:15 pm...drove off around 2:11 pm. 2.) I was respected and treated politely as a customer. 3.) Cost was very much reasonable and saved me money. Very satisfied customer. I will return. Thank you so much, Tuffy!

I just moved to Harrisburg and received a free oil change certificate with Tuffy's. Upon arrival, I…read morewas notified that with the oil change, you receive a free diagnostic. On the diagnostic, it stated that I needed a coolant flush. When I left everything was fine, I went home and did not drive the car for the rest of the day. I left out Sunday morning, and my car is overheating. It looks as though, my coolant was drained, as there was nothing in there and that is not the condition, I brought my car in. Very disappointed in this experience as I thought the staff was very friendly and planned to go back to have the other things corrected.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!

I recent moved to Charlotte and took my car to plenty of other mechanics, they all gave me the run…read morearound. So I have to take my car back home to my personal mechanic. I had a problem with my car after a road trip and I was nervous about talking my car back to Florida again for repairs, so on Apple maps I searched auto repairs and Luis garage came up and it had 5 stars and I read the reviews, and I was like let's give it a shot. Customer service was absolutely amazing Luis and the other mechanic they did not let me leave until they figure out the problem with my car they did everything they could and it did not even fix the problem but still they did not give up but I could tell they were on the right track. Car was riding better but still did not fix the problem, Luis was honest he did not even want to take my money from everything he already did, I was like what no not right, I had to give him something so I decided to just get the parts and let them fix the car just cause he was honest and was very reasonable, after the work was done car drive like a brand new car absolutely amazed. All the mechanics I been too he cared to help me figure out the problem. A lot of mechanics just take your money and no resolutions or temp fix. No not Luis he made sure he told me what needs to be done and what needs to be replaced. More mechanics need to learn from him. I glad I'm found him he is my new mechanic. Thanks for the reviews I read on Apple maps, y'all were right!!! Luis is the best mechanic hands down. Thank you I will see y'all soon. Support his business good mechanics are hard to find. Thank you thank you thank you

I have been here a couple of times, the first time was for a tire and got great service and great…read moreprice. The second time was for my 2nd car to get the state inspection. Great service will definitely make this my only place to service my car

quickly, good communication and great prices. 10/10 would recommend its a great vibe.read more

My regular mechanic was out of town and needed help Aaron said he could come....he came by 1st time…read moreand needed a special tool (thin walled socket)....came back 2 days later told needed spark plugs which he said he replaced (didn't but was charged for) he did replace coil charged me $400.00 ...said he thought it was drivable but needed another $600.00 for part not including labor ....my regular mechanic came back in town came to look had to redo Aaron's work and had my car running correctly for less than $200.00 in under an hour ..... I was very much taken advantage of while in a desperate situation....not a person of good character

I had the BEST experience with Super Eagle and Jake. They are extremely good with communication so…read moreI knew what to expect at all times. They gave me recommendations on what else needs to be done, but without pressure and with clarity on when they will be needed. Also, to my surprise, when they informed me that they had to order a part that would take a couple of days, they offered me a free rental car so I didn't have to go without transportation! I have found my new go to company for my cars. Thank you Super Eagle and Jake!

This review is about my follow-up service with Super Eagle. Unfortunately, this experience was…read moretotally different. My first service was to address a brake issue. I was told that my front brakes were at 1% and that I would eventually need to also have my back brakes fixed. So, I got the front brakes fixed, but when I picked up my car, I still heard a disturbing noise. I called Jake at Super Eagle and shared the concern. Jake responded appropriately and said to bring the car back. The sound became worse over the weekend. When I took it back, I did not get the same type of service as before -no text messages sharing the status of my car and no calls with updates. We called three times and only got voicemail. Upon finally hearing from them, I was told that my back brakes/pads were basically gone - metal on metal, and they couldn't/didn't even try to drive it to hear the sound. It is unacceptable that one week later, my car was worse. Hubby and I have concluded that they replaced the wrong brakes the first time. This mistake, the absence of updates, and the subpar level of service were extremely disappointing. Full disclosure - after expressing our displeasure, we were given a discount of maybe 15-20% Unfortunately, my initial excitement of finding a new shop for my Volvo is gone. I'll keep searching for a consistently dependable shop.

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

Extremely unprofessional, and unethical. Compete and total lairs…read more I needed something super easy fixed in my 2019 Mini. I called, and they gave me an estimate of $900. I then found the part online for $95 with shipping. Ended up buying it myself and doing it in in 15 minutes. Again, extremely unethical and complete and total lairs about pricing and labor.