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Buttermilk Eatery

3.1 (75 reviews)
Open • 8:00 am - 2:30 pm

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BYO Skillet needed help
George C.

Well, let's forget about the fact that you have to order on a tablet that will time out if you're not fast enough. And let's also forget that since you're ordering on a tablet, you can't ask any questions of the server who wasn't there. Had to wait about 25 minutes to get our coffee because it was on the order that we sent so it all comes at the same time with the food. And if you're there long enough, and they're busy enough, you will hear the theme music from the Jetsons over and over and over. But let's forget about that. Let's concentrate on the food. The order of scrambled eggs with bacon and pancakes was half good. The eggs and bacon part were fine. The order of the build your own skillet with the side of pancakes was not so good. Let's start with the pancakes on both orders. Do you know what it's like when you get a pancake and cut into it and it's oozing out the pancake batter? Well, we experienced that today. My friend didn't say much, but I just gave mine back and said just give this to the cook. They did ask if they could make them over for me and I said please don't bother. As far as my skillet, which had beautiful scrambled eggs on top and really nice potatoes on the bottom, I had turkey sausage pieces that were pretty overdone and dry, mushrooms that also had no moisture at all and a small amount of cheddar cheese. It was very dry so I added ketchup and hot sauce to try to moisten it up a little bit, but it was pretty unsuccessful. They may like the idea of having a robot bring the food to the table and you place an order on a Tablet without any server there to answer any questions or to try to upsell you on something else, but I think it's just a ridiculous idea. Yes I am an older guy, but I'm fine with technology. Have some talking AI take the order and you can ask it questions and then you have something. This just doesn't work. And with five servers wandering around the floor, I think if they put Rosie the robot back into space and actually came to the tables and serve the customers, it may be better all around for everybody.

The stupid robot
Josh C.

Food was good but These robots are useless. pay your servers more money. instead of wasting it on $20000 dollar robots

Rosey the Robot
Jerry H.

This was without a doubt one of the most disappointing dining experiences I have ever had. Based on their menu online, you get the impression that they're going to be something like a Village Inn or Dennys. HA HA! The joke is on you! The first thing that caught my eye when I walked in the door is a robotic device carrying food. Cute. A server took us to our table and very quickly explained that we would be ordering from the tablet mounted to wall in our booth. She pointed to an emblem with a QR code and a number on the surface of our table, telling us that we will need to enter the number at the end of the order. Since we do not have physical menus, we must scroll through the options on the tablet. We are both tech savvy, but this is not a conducive way for two people, let alone a party of four to order a meal as we both had to take turns placing our order. If you pause to discuss your menu options with someone in your party, it times out and you have to start over! Although it gives you a warning that it will be timing out, that means someone must always have their eyes on the tablet. When a server eventually brought us some water, we explained our displeasure, and they brought us physical menus. While we reviewed the menu, we ordered our decaf coffees using the tablet, then proceeded with a new order for our food using the tablet. I was going to order a hamburger, but there was no way to indicate how I wanted it cooked. When I finally got the server attention, I was told that they only cook it one way. ARGH! Frustrated, I looked for the least expensive item on the menu, ordering two eggs over easy. My wife ordered a chicken sandwich. To complete our order, we had to pay and TIP in advance. At this point I realized that the servers were doing very little serving, so my tip reflected that. Eventually our food came on the little robotic device which was playing the theme song from "The Jetsons". When it arrived, it announced that our food was here (Duh!) and wait for our server to put the food on our table. When she showed up, we asked for more coffee. Apparently, this did not fit their model, as it took them quite a while to bring it. When she brought it, I asked if it was decaf. She looked at me like I had two heads. I said that is what we ordered, which she would have known if she was being a server. By the time we got our decaf coffee, we were done with our meal. Thanks for nothing. In summary, Buttermilk Eatery is a glorified fast food restaurant with a slightly higher quality and selection of food, yet charges as if they were a full service venue.

Veggie omelet with fruit
Alyssa M.

The food here is pretty good and there are lots of fun options on the menu. The omelet was a little overcooked in my opinion, but still tasty. I loved my white chocolate mocha latte and the fruit that comes as a side is a good mixture. The "robot" is a little gimmicky but it's a cute touch and the service is still great from the servers. The ambiance is nice and clean. It's not my favorite breakfast place in the area for sure but it's pretty good.

Grits (I added salt and pepper because they lacked flavor)
Dawn F.

Average food, average service, clean atmosphere. Fun little robot that serves you. Kinda pricey. I'm a big fan of breakfast potatoes but these ones, their "medley potatoes", just didn't do it for me. They were fried up and crispy but the purple ones were kinda wet and the sweet potatoes weren't crispy at all. Real good country fried steak. Decent pancakes.

Skillet with Poached eggs and side of bacon
Christy D.

Food is so good here! We keep coming back for more. We come here at least once a week.

Sausage egg and potatoes with Rye toast
Halle L.

Cool hip concept, lovely looking plates, very expensive and why was the tablet to order on grimy?? Why no outside water bottles? The tablet ordering wasn't good. My partner wanted to order something without peppers and onions but there was no option to take off peppers and onions. The staff were not around so he gave up and ordered something else to avoid sitting and waiting to flag a server down. The tablet had a grimy texture and I was one of the first customers of the day and there was no hand sanitizer or anything to clean your hands with. Not a big deal for someplace like McDonald's but I have higher standards when the price is so steep. I was immediately and uncomfortably told my outside Yeti of water can't be in the resturant. Per the server (and I presume owner?) someone brought alcohol in once and it was a huge issue so now there's a strict no outside food or drink policy. It's a 64oz jug of water... I put it on the bench next to me and put my bag over it and she was satisfied with that. She made a comment "I get yelled at all the time for bringing my water places." Well, it has never been a problem anywhere I've gone. I drink a lot of water and don't expect waiters to constantly fill glasses for me, so I bring my jug. Spoiler alert: I was really thirsty and we had to raise our hands and flag the server down like 5th graders to fill my water Cup. Came on a recommendation from a coworker. I had eggs, sausage and toast and my partner had a breakfast skillet with toast, simple enough. The skillet was approx 16 dollars and my food 14 dollars. You're prompted to leave a tip and pay before you even get your food. Maybe in other cultures tablet based ordering and payment is more streamlined but not in the States. I overheard a couple needing help ordering so the waitress had to lean across the booth to input the order into the tablet so they can't take hand written orders even if they wanted to. The food was just okay. The potatoes were a little medley of purple, sweet, and classic starchy ones. The toast was thick cut. Sausage had very mild spices to it. The skillet had thick cheese shreds which made a nice creamy bite but the potatoes should've been crispier since skillets have so much food on top of itself. I honestly couldn't finish my food. There was just something about the food that didn't bring joy to the stomach. I had high expectations for this place. The outside decor is super cute and I do love my breakfast foods, but something about being made uncomfortable for a water bottle, a grimy tablet, and very bland(?) food just wasn't the breakfast experience I have come to expect from mom and pop style shops The robot was cool for all of two seconds and quickly forgettable. I almost forgot to include the robot at all

Outside of the restaurant
Heaven T.

This brand new breakfast spot far exceeded my expectations. Not only was the food yummy, the portions were substantial, service was excellent, and they have a fun greenery aesthetic going on. I love the tech that's integrated into the experience. What you see pictured was shared between me and another person and we still had a little bit left. You can order either on the mounted screen or by scanning a QR code at your table. Then, your food is delivered by a rolling robot. It's a neat experience! Definitely will be back. I ordered: Pancake Pack + chocolate chips and cheese grits, Side Bacon, Side Grits, Caffe Latte

Menu
Jordan C.

Nice place good food and good portions- service was friendly but clearly could use a some assistance. Nice modern vibe. And delicious food. Prices aren't terrible We had the and omelette and a skillet with pancakes. We were both happy pancakes aren't as crispy as I like them but they were still great, the warm syrup definitely helps! Cons! This place has elected for digital ordering through your phone and VR code on the table. Which in theory should be convenient but in truth is just a tool to cut back on overhead from man hours. Hands down the worst part of the experience everything else was pretty good overall.

Country fried steak skillet with a side of pancakes... Dee lish
MaryJane S.

Great food! Great Service Cool Interior! Going back tomorrow Going to try something else

Menu computer
Dab L.

Meh Cute interior Friendly servers That's where most of the positives end... Servers seat you and you order via computer screen... you have to click through several screens per item you want to order... if you have questions, you flag the server down, the computer doesn't have a way to call the server over, it doesn't have a way to answer menu questions or make adjustments or special order outside the predetermined parameters.. We were given one water per person and no more, the server didn't come back, we tried ordering another water on the computer, but n ope, no water The food is delivered by a robotic thing on wheels that plays Jetsons music...kitschy... another employee followed it over and put our food on the table So they've eliminated much of the human interaction that would have made this more enjoyable and less like being at home getting my own food... The food itself was only OK... the chicken and waffles did not look like the photo on the computer screen and more like the small chicken fingers, the chicken had a nice seasoning, but seemed prepackaged... the eagle was just atad under cooked, but still edible The fruit bowl with strawberries and blueberries was fresh, but not sweet The pancake breakfast was the best thing ordered, the soft scrambled eggs were perfect and the pancake fluffy... the bacon was ordered well done and one step came that way, the other was less well done... Everything was edible, the order process was insufferable, the wait staff not super attentive... I probably won't hurt back, but the way, at the end, the server said we could have ordered the traditional way if we'd asked... who knew??

brunch

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2 years ago

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1 year ago

Buttermilk Eatery is the BEST! Great food, service and staff! We go every weekend! Highly recommend - you won't be disappointed!

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2 years ago

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2 years ago

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1 year ago

Cool place, nice decor. Burger was yummy. Little pricey for what it is and you have to pay and tip before food comes out which was weird

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

Food was ok but overpriced,robot servers were cute but ......staff is friendly and efficient

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2 years ago

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2 years ago

Good food. Attentive service with a modern flair. Loved the robots delivering food along with the server.

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2 years ago

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2 years ago

Good for pancakes and eggs, nothing else. We Ordered multiple items off of the menu for the family. dissatisfied to say the least.

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2 years ago

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2 years ago

Everything! So much food could not finish all. We love Buttermilk Eatery. Never had a disappointing meal here

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2 years ago

The service and food were very good. We would go back for a second round. The service was really great.

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2 years ago

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2 years ago

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2 years ago

If I could give a place 0 stars this would still not be low enough, do not waste your money here

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2 years ago

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2 years ago

Can't place pickup order by phone I have to download the an app to be able to order food

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3 years ago

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