Best bike shop ever-so happy to have it so close to home. I purchase my trusty iZip from them last fall, and they're happy to service me quickly whenever I need it. Recently I had a flat twice in 12 hours and they fixed the second one free of charge! I love being a neighbor, and I'm shocked I hadn't reviewed sooner. They've been helping me out for over a year! Couldn't recommend more read more

Bustleton Bikes - My iZip - Bikes Near Me - Philadelphia, Pennsylvania

I just brought my bike into the shop because the front brake assembly popped. The gentleman there fixed it right away and quickly adjusted both brakes and I was good to go ! Excellent customer service !! Thank You ! read more

I spotted a custom SE bike on Bustleton's IG page they made for Lenia (@lenia_lalea), an artistic cyclist that has personally inspired my riding style. I commented and asked if they were making more bikes like those and the shop immediately responded and began building me the most beautiful custom bike I have EVER SEEN (The "Street Queen"). Not only was the shop extremely responsive to all my questions- they invited me to an event in NYC so I could pick up the bike and meet and ride with Lenia, @rrdblocks, and several other talented and inspiring riders. Not only did Bustleton Bikes make me a BEAUTIFUL custom bike at an affordable price, they go above and beyond to support and inspire women like me who are shredding the streets. I am very grateful! read more

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BEST Contemporary bike shop around! I bought my early 1990's BMX GT Performer from them when I was a kid in the early 90's-- they rehabbed my bike to almost the exact specs as they could. The owner and staff are SUPER awesome!!! We take our kids bikes there for servicing and accessories. If I could quit my job and just hang around these folks all day, I would. Personable and professional. I wish they sold swag and clothing because I would rock that every day! read more

I left the bike to have the chain installed, I waited 4 days, after which. I was told that the pedals and bearings still need to be changed, and it will cost 130 dollars! i picked up the bike unfinished, worst repair ever!! read more

I have an e-bike, and I ride over 5,500 miles a year. I use my brakes sparingly, very sparingly - relatively level ride, and I ride primarily at about 5:00 AM to 6:00 AM when little or no traffic is on the streets, so I do not stop much. I've had the e-bike almost 2 years, now. My first set of front brake pads (O.E.M., hydraulic discs) lasted almost 4,500 miles. Firth and Wilson in Northern Liberties (my go-to E-Bike repair shop) replaced them. They lasted 4,200 miles. Enter "Bumbling-Bustleton Bike Shop!" I'm on vacation on Cape Cod. My BRAND NEW front brakes are trash after 130 miles, metal on metal. The repair shop said, "Obviously an alignment issue, because the metal plates behind the pads (no pad whatsoever remaining) on the right side, and minimal pad on the left side of the rotor) are "arched" so the pads NEVER were properly aligned with the rotor, and warped." My rotor is trashed, gouged by the metal on metal. It gets better. My rear derailleur was slipping, missing gears. When in for the botched brake job, I asked them to check out the derailleur to see what's wrong. Bumbling Bustleton Bike-Shop told me, "The lower gears on the cassette are worn out and so is the chain. Nothing is wrong with the derailleur. You ride so much, it's just worn out." This made sense to me, so I accepted it, and asked them to order a new cassette and fit the bike with a new high-quality chain. They promised to order the gear cassette. They forgot me and the order. It's been over five weeks, now and heard nothing from them. I began thinking, "I ride on level terrain, I very rarely use the lower gears, how could they be worn out? My Cape Cod shop fixing all the damage BUMBLING BUSTLETON BIKE-SHOP did to my brakes just confirmed, "The gear cassette is fine - not worn out. The chain will soon need to be replaced (but not immediately). They thoroughly cleaned and lubricated the rear derailleur and the cable from the rapid-fire shifter, and it's shifting perfectly, now. Let me repeat that - SHIFTING PERFECTLY, now. A coworker has had issues with this shop (never calling back, forgetting about him, etc.), also, and now gets his service in Bensalem. I'm looking at another expensive TREK brand E-Bike, and was considering BUMBLING BUSTLETON BIKE SHOP for the purchase. NOT! TREK, in Manayunk, has my business, now! read more

This bike store is amazing. I went here with my boyfriend looking for a bike for myself, nothing fancy and they met my needs. They offered me several options and also let me test ride them. They worked with me on my price range ad well!! They offered me a free kick stand and a brand new seat to make me more comfortable. The staff here is friendly, polite and professional. I would recommend this store to anyone. read more

Bustleton Bikes - Black Angel! - Bikes Near Me - Philadelphia, Pennsylvania

Quick, efficient and professional. Bustleton has the bike I wanted and the exchange was good. Their sales staff told me when I could pick it up. It was ready and on time. Easiest transaction I've made in a while. read more

Friendly service and knowledgeable staff. A team member named Brian helped me select my mountain bike. He arranged to have the one they had in stock built so I could test the size. He and I then picked out the color I wanted on their computer system and he ordered it. It came in fast and was built in just a few days. They even threw in a free t-shirt. Really nice dude. A few days after purchasing my bike a cable for the gears snapped when I was out for a ride. I brought it back and Brian said, "no problem." He had it fixed within an hour... at no charge. I bought my first bike from Bustleton back in 1989 when I was 12! I've been buying bikes there ever since. read more

This placed hooked me up with my new Trek Mountain Bike. Took such great care of me that when we came in to pick it up we ordered a low step for my wife. Love the bikes, love the service. No reason to go anywhere else. read more

I was on a major group bike ride with old tires that were not safe to ride. I wasn't aware of my situation. Called up Bustleton Bike and they were able in no time to install new tires on my bike. I was able to complete my NYC - Philly ride. So appreciate the great customer service! Thank you read more

After being in quarantine for a week I wanted desperately to get out and exercise. Pulled my bike down that was on a hook in my garage since the fall to go for a ride --- AND front flat tire!!! Took a chance and called Bustleton Bikes and to my surprise Mike pick up. He was very helpful, had the tube I needed in stock. Mike bought the tube out to my car wearing gloves I paid in cash and and was out on the ride within the hour. Thank you Mike!!' read more

A-OK. Not terrible, not great, but so far it's been a decent ride [ha, get it? Ride? Metaphors?] The service is pretty solid and they have the ability to do same day tune ups and the like. They're pretty knowledgeable and can help you get parts that aren't in their inventory. That's where some of the issues come into play, as the time it takes for parts to come in is not exact. I find myself waiting for longer periods than estimated on almost everything I ordered. Perhaps I'm bitching because I've been spoiled by big box stores and Amazon Prime with free two day shipping, but it's definitely a throw back. The actual bike servicing is decent as well, but seems the tune up I received left a couple of things loose as I needed to have someone give it another once over when I was away on a ride. Loose crank at the bottom bracket and a skipping rear derailleur is not a confidence inspiring mechanical issue to have, but nothing extremely serious either. I come in as often as my paycheck affords me, and I'm learning to like the guys there; Josh and Mike are the two who seem in most often and are very nice people to chat with about all things bike, as they are also the chief bike mechanics there it seems. It's tuck away behind the primary strip, near Paddy Whack's and a car wash, and the shop looks like it's in a constant disarray from all the bikes they're building and servicing, but it's a nice place to step into for your bike needs. read more

The service here is A+++++++ and I am so thankful that they know soooo much about bikes. I am just getting into biking and received a TREK Luxe purchased from this location. I went back w/ the bike to get fitted and bought a helmet. The store staff are super knowledgeable and won't pressure you into buying anything and actually prefer you to come back in piece meal to see what you like/need vs buying it all now. Did I mention, they have great prices :) very comparable to other shops read more

I went into this shop based on a recommendation. I was directed upstairs where the bikes were. While looking at the bikes I was greeted by Mike, who I presume owns the place. He was very knowledgable about the bikes and helped me pick the right bike in no time at all. He ordered the bike I wanted and had it the next day. The bike was cheaper than every other shop I looked at. Mike really was a helpful guy and it was appreciated. read more

Excellent customer service. Bought a bike from this place and it has been a pleasure doing business with this store. I have brought my bike for tune ups and repairs ever since. I highly recommend Bustleton bikes. read more

Bought a trek bike last week from this shop. Mike the sales person helped me immensely choose the correct model, size and color. I will be sure to stick my bike in his shop for service for years to come. read more

Bought a bike axle here, realized I needed something different, and went in the next day for an exchange. All purchases are final, so the man tried to upsell me into bringing my wheel in to be serviced. I understand that he's a small business owner, but this seemed disingenuous. I bought a part, part was incorrect, I needed either the correct part or cash back. Limited selection of parts and I won't be returning. read more

Ok so first off the address is VERY misleading. This place is not on the boulevard but more like off a side street behind AC Moore. I had an extremely hard time finding this place. I had to call and get directions. The gentleman who answered the phone was extremely helpful however. The place is smaller than it looks in the pictures. It seems more like a bike accessory store than an actual bike store. There were maybe 2-3 bikes actually in the store. The people seem nice and the store was clean. I read somewhere in other reviews that they don't accept returns so they need to work on that. I never experienced an issue with that and my experience was mostly positive. read more

I have been a customer here for 30 years. The employees are great to work with and will always find a way to work with you on a repair or on purchasing a new bike or accessories. read more

My bike was in bad shape and they were able to triage and get it fixed in time for spring/summer!

I read the previous negative reviews after I dropped my sons bike off so i didnt know what to expect. My initial impression was positive but I just tried to pick up his bike and noticed they would be closing at 4 so i called ahead to see if i could still get it if i showed up at 4:02. The answer was not helpful, basically, " Try and see. Im not the owner." When your a small independent business going above and beyond goes along way and in this case they are not willing to do that. Door were locked and lights off at 4:02. They could have just said; no we close at 4. There are a few other bike shops in the area and I plan on checking them out in the future. read more

Be careful shopping at Bustleton Bikes. They have a undisclosed no return/refund policy. Watch if they try to sell you on a special order bike if they dont have the bike in stock, you always need to be fitted on the bike before you purchase it. I was looking to purchase a Fuji. Mike the sales man fit me on a Trek 19" that he had in stock. He special ordered me a Fuji which I was un sure about the size as they didnt have that bike in stock. Mike insisted the Trek was the same exact size as the Fuji. Well the Trek he had in stock fit me fine. He ordered the Fuji based on that frame (his recommendation) and when the Fuji came it was too small for me. Bustleton bikes then held me accountable for thier faulty sales men recommendations. I lost $1600.. I recommend if you need to shop here being careful as they seem to not care what they sell thier clients just that they get the sale. read more

Great service, great guys and an overall great shop! This real is one of the best shop I have ever been to. The prices are very reasonable, the staff is very helpful and knowledge and they really have a great selection of just about everything (bikes, gear, etc.) read more

I dropped my bike off at Bustleton Bikes to get 2 new tires put on it. That's a 5-minute job. It took them 7 days to do it. I called almost every day, asking about the job's progress, and received different answers each time. On Saturday morning, they said they would do it either that day or on Sunday. On Saturday afternoon when I actually dropped off the bike, they said they would have someone do it on Monday. On Wednesday, they said it would get done later in the week. On Thursday, they said they would do it on Friday. On Friday, they said they were waiting for the tires to be delivered from another store on Saturday. Finally, on Saturday, it was done. I know they were busy, but I also know that they must have been pushing my job to the end of the list day after day. The guy did apologize and thank us for our patience when we picked up the bike, but it was too little, too late. read more

Best customer service ever & we didn't even buy anything! Mike was so helpful in explaining what type of bike to purchase and all of the perks when buying from the store. He genuinely wants everyone to find the perfect bike for them and feel good once making that decision. This is a small business that should definitely be supported. read more

I went in needing a quick chain fix because I was moving out of town. I was hoping they could help me out, but I never should have told them I was moving! When I picked up the bike, the bike salesman said it was fixed and made me sign a waver to get my bike back! He knew he did not fix it, and he charged me $40 anyway!!! I did not realize the mistake until I unloaded the bike at my new place, out of state. read more

Very friendly sales and service staff can answer any questions you have. These guys have taken great care of me and my bikes on several occasions and even remember me by name when I come in. I have dealt with other shops in the past but will use BB going forward. If they don't have something in stock they will bring it in for you to try, check this place out read more

SCAM ALERT!!!!! During a time when bikes are impossible to find do yourself a favor and DO NOT give your hard earned money to Bustleton Bikes on 9261 Roosevelt Blvd, Philadelphia, PA 19114. My husband was sold a bike that was too big for my son at 4pm last Friday night. Instead of putting him in a bike his size according to the TREK sizing chart they insisted he would grow into it. Well when they got home I barely fit on it and I am 5'8". I tried to call the bike shop to remedy this, but they were closed. On Sat. at 10am I called when they opened and told them the situation. Tom brought the bike in and they took it back and charged him a $72.00 restocking fee. This bike was bought already assembled right off of the show room floor so to charge a restocking fee is ridiculous. I emailed the owner and he didn't respond. I called him on Tues. and he never called back unitl today. He was very condescending and refused to refund all the money. So not only does he have the bike that he can still sell, but he also has almost $100.00 of my money for absolutely nothing!!!!! MY husband said he wheeled the bike right back into the rack. As so called bike experts, they should have been more concerned about putting my son on a bike that fits him, not making a sale. DO NOT GO HERE unless you want to have your money stolen from you. He offered me a free bike tune up instead of my money and I told him the bike shop we went to gave us free tune ups so I didn't need that, I just wanted my money back. It's a SCAM!!!! Disgusting customer service and took money for nothing! read more

This bike store is phenomenal! The owner answered every question I had thoroughly and explained exactly where each dollar was going towards the repairs I had performed. I loved the place So much that I went back a few months later and bought 2 brand new bikes from them! Highly recommend this place and make sure you meet the owner when you're there! Awesome guy. Thanks! read more

My favorite bike shop. These guys have a great selection, they stand behind what they sell and I've probably bought six or so bikes for me and my girlfriend over a 6 year period and overall have had a great experience. They also have nice bike racks for your car and they are very friendly, they pretty much know me by name at this point. read more

Stopped in first time to have my bike tuned up. Didn't even know the shop was there and found it on google maps. Super clean store... guy who helped me immediately took my bike to give me an estimate. After a few short minutes, after filling my tires with air, adding a little chain oil, checked breaks.. said the bike didn't need anything at all. Very honest! I will absolutely come back her if I need a new bike (plenty of new bikes in the 2nd floor showroom) or an accessories I need for my bike. Definitely be back if it needs any repairs. Helpful... honest.... immaculate shop! Thanks!! read more

I went to get my bike checked out, I was told the problem was my back brake and that it will cost $21. When I get there to pick up my bike may be an hour later I was charge $36.75? I would have appreciated a phone call to let me know he decided to change both cables for my rear brake. That's not the proper way to do business! read more

If you want a friendly, courteous and knowledgeable bicycle pros, you have to go to Bustleton Bikes! For 40 years, they have been treating each customer like it was their first customer. Alex and Mike helped me today choose a bike that met my needs. Spent close to an hour in the store asking questions, voicing concerns and never once did I feel pressured to purchase. I felt confident in both gentlemen and eventually bought a Trek FX 7.1 hybrid. Great price - even better service! For a novice like myself, I'll continue to go back to Bustleton Bike for all of my biking needs! For anyone looking for a bike and who doesn't know much about bikes - Bustleton Bikes is the only place to go in Northeast Philadelphia. You won't go wrong read more

Knowledgeable, friendly, helpful staff. We'll gladly do business in the future.

WOW!!! I've been cycling for years and I've been to many shops in the city mainly because of where I live (southwest), but I've recently moved to the northeast and entered a very clean and inviting environment when I walked into Bustleton Bikes. The mixture of bikes were perfect (bmx,road,mountain,hybrid) the knowledge all the employees had made me feel secure about purchasing a new bike. They didn't pressure me on getting anything and I actually wanted a bike that wasn't my size and they insisted that they order me the right one and not take what I seen. (I never was properly fitted anywhere else) they took there time with me and I felt the love. It wasn't about the sale it was about the continuing relationship for years to come. Thank Bustleton Bikes you've gained a custom for life. (For the record) if you live in the philadelphia, New Jersey, or Delaware area then this place is worth the travel. read more

I purchased a Trek FX1 on Black Friday. Their price was lower than any other local shop's Black Friday sale. They also included my first tune up free. Nick helped me out and gave me great information on the bike. Great local shop. They will be my bike shop going forward. If you are in market for a new bike definitely check them out! read more

AVOID AT ALL COSTS!! I would rate this place less then one star if I could Bustleton bikes is the worst shop ever they take forever to change 2 tires and brakes and when it came time to pay they wouldn't let me use my company credit card to pay for it so i let them keep my bike while i go buy a brand new kne at walmart for a cheeper price then what they were going to charge me I would NOT recommend this to anybody for anything at all very dissapointed in thier Professionalism read more

I came in there 3 different times trying to decide what I wanted and the best deal for my money. each time they were helpful and just let me take my time and was ready to answer any questions. I plan to buy more bikes. Ron Johnson read more

Bustletown bikes is definitely knowledgeable when it comes to bikes, however, the problem with this shop is glaringly huge and it's​ about the time it takes for them to actually get to working on your bike. When I went into the shop to get my bike's rear tube replaced they told me verbatim that "it should only take 10 minutes." An hour went by so I gave them a call and then they told me "Yeah, sorry we've had a lot of traffic today. Don't worry it'll be done in 10 minutes." I waited around for another hour and decided to go there in person to ask. When I entered I walked over and asked if my order was ready. Low and behold, they hadn't done any work on the bike yet and once again told me "don't worry it'll take 10 minutes." It turns out that while I was waiting for my bike half of the shop's staff was out on a food break with the key to my bike wheel's lock preventing the person actually at the shop to do anything. I am going to deduct 3 stars, one for each hour I had to wait for a job that they did in 4 minutes because I actually had to be there for them to do anything. read more