Amazing, personalized service. The gentleman took his time to get us the right bikes for our needs…read more No pushy hard sales tactics. Just genuinely friendly and easy to do business with. Thanks again! We will certainly enjoy our new bikes.

Class instructor was very creative and highly motivated! Thank You! Coach TY…read more I look forward to another workout.

Great people and great service. Really helpful and informative. Connor walked me through the…read morerepair and tune-up specifics.

I came to Trek to buy some bikes and associated accoutrements at the suggestion of a family member…read more The "no tax" situation in Delaware was also appealing. When we arrived there were unfortunately no sales associates available to help us, which was surprising given it was a Saturday afternoon. There was one sales person working at the time but he was helping someone else, so one of the service techs tried to assist as best as possible. He was extremely friendly and directed us to the models that would most likely be a best fit for our needs. Once the sales associate got freed up, he started working with my husband and me. Unfortunately about a half hour into our progress we were passed off again to another sales associate. It was a little frustrating to have to re-start our conversations and explain what we needed to so many different people. Once we got settled with the associate who would ultimately take us through the purchase process, there was a lot of up-selling going on. I can't tell you how many times I had to say "no" to a water bottle cage or bike bells. The one thing that happened that dropped my rating down a star involves the bike mount. We originally wanted a bike hitch rack, and were told repeatedly that it needed to be 2". It was even the one thing that I physically wrote down before I left the store. Unfortunately it turns out that they don't make a 2" trailer hitch for my car, and when I called Trek to request a trunk rack instead I was told, oh, a 1.25" hitch would be fine. After calling 4 different installers to try to get an appropriate hitch only to find out that I was given the wrong size to start, I was exasperated and over the entire thing. You should also know the hitch installer they work with "down the road" gave the most expensive quote of anyone I spoke with. Anyway, I ultimately got a trunk rack and was able to pick up my bikes. I am not sure if I'll make the effort to return to this particular location considering there are others closer to my house, but in the end, I got what I needed.

Best Bike Shop Ever! Amy was super helpful to measure and recommend a new saddle! Excellent…read moreknowledge and service. I will drive past other shops and find Phoenixville parking to come here!

So pleased with every aspect of purchasing my new bike! Great people, excellent service! Highly…read morerecommend.

This is our neighborhood bike shop. We always bring our bikes here for repair and have bought bikes…read morefrom them, as well. They are friendly and VERY knowledgeable. Prices are reasonable for the high-quality repair work they do. I like having a very trustworthy set of people to ask advice from (such as whether my bike is worth repairing or in need of being replaced).

I literally couldn't recommend a bike shop more than this place. Quick, quality service, and…read moreemployees who actually care about their customers. This will be my go-to LBS from now on. 20/10 WOULD RECOMMEND.

So nice! These guys are the best! Their pricing is always fair and they will have you in and out in…read moreno time. Replaced my tube and filled both tires and i was out in under 10 minutes.

I bought a bike here and the owner Ali was most helpful. They also had all the accessories I needed…read more(lock, lights, bell). Came back in for a flat tire a few weeks afterwards and they were able to replace my tube on the spot and had me rolling within 10 min. My Favorite bike shop in the city!

Bad attitude , rude and impolite owner , charged me 63 dollars for just taking off a wheel and not…read moredoing any repair whatsoever claiming they're doing diagnostics showing a cut wire that wasn't there before didn't bother put the wheel back on making excuses for the bolts being loosened when they loosened them theirselves , total rip off money robbery don't recommend this place to anybody that wants to be price gouged and taken advantage of , on top of all of this they made me wait 4 days for something that literally would only take 10 minutes to do , never seen a bike store so crooked like this , I've been to numerous bike stores that would take a look at my bike right away for this kind of work and wouldn't even charge me for it since then done absolutely nothing but pull my bike apart and then me and exponential amount of money for it.

I bought my Canondale a few years ago and found the buying experience to be personalized. They are…read moredefinitely a local shop. And that's a good thing because they will spend time helping people get the right bike. I never felt that they were upselling me on anything. That's really cool that they are so honest. I recently brought my bike in for a tune up and must say their bike maintenance and repair service is really exceptional. Darryl manages the shop and he's very good. They also recently added a stellar mechanic named Tom. He worked magic on my bike which I use to commute to work so getting it back quickly, done right and not too expensive was greatly appreciated. After a tune up and some repair work my bike which has 12k miles felt brand new. HIGHLY RECOMMENDED.

Loving my refreshed bike! Richard listened to my concerns, assessed my bike, and then recommended…read moresome upgrades to my old hybrid bike to fit my needs. I got my bike back looking spiffy and feeling great - more comfortable handlebars and seat, smoother shifting, new cables, good quality tires (current ones were unsafe and dried out). Completed in a reasonable time and very happy with the work!

I just stumbled upon this place a year ago when I needed the brakes adjusted on my Lectric XP…read more There were bike shops closer but they all were afraid to touch an ebike. This was the brakes, for goodness sake! The same disc brakes that are on a lot of conventional bikes. But, no! All I heard was "Oh, that's not anything that isn't at least 25 years old so we won't touch it." I just got back, today, from having the brakes upgraded. I decided to start out the season with the best mechanical brakes I could get and there is no one I trust more to get it done and get it done right than Steven's Mobile Bike Repair. These guys are the greatest!

Unfortunately the Trek store closer to me closed so I tried a new spot. Great quick service. Very…read morefriendly and clean well laid out store. Will be back.

Amber was helpful and was sure I was satisfied with a full tune-up on my X-Cal . Have been using…read morethe Gateway store for years for service and also the Wayne store who fitted me properly to my Gravel Bike. They have combined the stores into a new large and better layout . Excellent service .