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    Busted Knuckles

    3.4 (5 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Busted Knuckles

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    12 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto repairs

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Busted Knuckles Photos

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    Recommended Reviews - Busted Knuckles

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    2 years ago

    always done great work for me ! i can get in when I need to and they don't do work when it's not necessary!

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    5 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    Neff's Diesel Repair & Performance - We do Oil changes as well as a Full Digital Inspections. You see what we see.

    Neff's Diesel Repair & Performance

    (14 reviews)

    Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

    Rear and went out on my truck. It was tied up in Neff's shop for nearly two months. I was warned to…read morereally check out the work done. Most people I talked to in Elko had negative things to say about this shop, but I was stranded and felt I had no options. When I finally got my truck back I had made it to Salt Lake and found that the inner rear tire was flat. The valve stem was broken off??? It could have had deadly results. Run, do not walk from this despicable business! About the review... they asked me not to post a review. One str is one too many!

    Busted Knuckles - autopartssupplies - Updated July 2026

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