Travis is an amazing mechanic!! Prompt, professional, direct and amiable. Quickly diagnosed the…read moreissue...went into town and grabbed the correct part (I had brought the wrong thing) installed, confirmed, cleared codes and got me on my way...on a WEEKEND!! Would 110% recommend HIM, HIS BUSINESS/SHOP to anyone and everyone who wants a fair and honest repair.

Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

They work with you to get your vehicle back up and running. The friendly service is better than you…read morecan get at most every where else. Thank You

Was having issues with my bmw and was recommended this business from H and H auto. Contacted him…read moreand was assured he could have my car fixed. A month and $3000 dollars later my car is in worse shape than ever. After reaching out again he told me he would come by and check it out. Never heard from him again. So now I am out $3000 and have no idea what this guy has done to my car. Save your money people and take it to a professional.

I cannot say enough about the professionalism and quality work that Joe at Kings Mobile Mechanic…read moredoes! Joe showed up as promised. He gave us an estimate. We paid him for the parts he would need. He ordered the parts for my uncle's 1994 vehicle right there in front of him. He texted me to keep me aware of the status of the parts delivery. When the parts arrived, Joe came out the same day and fixed my uncle's vehicle right there in his driveway. Baja Motors had destroyed the car's parts (while doing a TUNE UP!), then couldn't fix it. Joe got the car running in less than 90 minutes from start to finish. He also installed all new parts and reran wires that they had cut off (?) near the distributor. If you have a car that is stalled on the roadway somewhere or that you can't get into a shop because it won't start, CALL JOE at 775-600-7746! He is also the nicest guy you will meet. His prices are very fair, and he is very knowledgeable. He WILL get your car running again.

Great service. Fast and solid work. Affordable pricing. I would definitely call him again and…read morerecommend to anyone else.

Night b4 i had a hitch fall apart in parking lot at the "weld" while towing a show car. Car show…read morewas in colorado springs so much more towing to do. On a saturday i called and sms every mobile welder, radiator, fabrication and building shop. PLLC was the only one to answer and took care of me right away. The fix was done in 30 minutes and we were back on track. PLLC saved the day!!!!!

We broke down on the highway early in the morning Sunday. Called PLLC Mobile Tools and Calvin…read moreshowed up in no time. We would recommend this mecanic to anyone.

He's a little short handed right now, but every time I've gone there, he got me in quickly, fixed…read morewhat was wrong and was cheaper than the other places in town.

Randy has worked on my vehicles for years. Randy's shop is busy because he is honestly considered…read morethe best in town. I have taken vehicles to other shops by mistake and found myself dragging them over to Randy's to get them fixed right. 1st visit a decade ago, he charged half of what every other shop in town wanted to do some work to a Chevy truck. When I picked it up, I was shocked at the lower price and questioned why he didn't charge me more, like everyone else. He simple stated he doesn't work his business that way, he likes being fair and having repeat business. Good MAN - SOLID Service and Fair Price! You CAN"T go wrong!

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Rear and went out on my truck. It was tied up in Neff's shop for nearly two months. I was warned to…read morereally check out the work done. Most people I talked to in Elko had negative things to say about this shop, but I was stranded and felt I had no options. When I finally got my truck back I had made it to Salt Lake and found that the inner rear tire was flat. The valve stem was broken off??? It could have had deadly results. Run, do not walk from this despicable business! About the review... they asked me not to post a review. One str is one too many!

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

I rarely write up reviews online but feel it's necessary here....My adult son was on a travel job…read morein Elko for a few weeks and needed repairs on his truck before he drove several states home, including replacement of a wheel bearing and CV axle. Clack was recommended, seemed reputable, and was listed as a preferred AAA vendor. Alhough my son was pretty sure he knew what was wrong, Clack ran diagnostics - which I understand. My son told them he'd get his paycheck at the end of the week and would have me call to front the cost of repairs. John told me cost estimates over the phone. I asked him to send me a written estimate and gave him my email address. I also paid for the diagnostic ($95). A few days later, I hadn't received the written estimate. When I called John, he insisted he had sent it. I double-checked and confirmed they definitely had not sent it. So he finally sent the estimate by email ($1,640). I also advised him that when the repairs are done we might put some or all of the charge on my son's card if he was paid by then. I was quite astonished when John then insisted they needed full payment up front for the entire work - before they did any repairs at all! When I asked him why, he basically said they've had problems in the past when a vehicle owner didn't pay after work was done, with the vehicle ending up sitting there for months. I said I wasn't comfortable paying for work that wasn't even started yet. John curtly replied, "you obviously don't know the industry." I told him I've had car repairs done for several decades and never, EVER had been asked to pay for repairs - let alone the entire cost of repair - before any work was done. But still, I offered to pay up front for the parts to start the work, or a deposit. But he insisted no work would be done without full payment up front. Needless to say, not a good sign. So I spent time out of my busy day researching other shops in Elko, since my son needed to come home. Fortunately, I came across His & Hers Automotive, right near Clack. The gal was very nice but said they couldn't get to the repairs until the next week. I asked her about other shops and she told me they sometimes send their overflow work - as well as their own personal cars - to Caveman Tires & Wheels for uncomplicated repairs like what we had here. Then I called Caveman and spoke with Jose. He said they can probably do the repairs the very next day. He seemed very accommodating and I had a good feeling about it. Then he gave me an estimate that was only slightly more than half of the cost that Clack demanded up front. My son was skeptical at first, saying he heard Clack was the place to go in town. But it turned out Caveman did the work for the quoted price, and my son got to leave Elko that next day, driving 20 hours home. So, I can't speak to the quality of work by Clack - let's assume it's fine. But why would a customer pay a lot more than necessary, plus risk paying entirely up front before knowing the repair work was done properly? Oh, and despite asking several times, I never got a copy of the diagnostic/inspection report! (If they end up sending it, I'll update my review.) Finally, I saw one other review for Clack from several years ago, from a woman whose story seemed a bit extreme but, interestingly, some key points rang true - as John also told her she'd have to "pay the full bill in advance" and apparently Clack "did not trust me to pay the bill." Seems like a pattern here that's continued for years?!

The staff act like you're putting them out if asking them for help…read more Skip this and go a bit further south to the AutoZone where the they are much more knowledgeable, friendly and helpful. The selection of parts is also better.

Awesome, quick, friendly and very knowledgeable about cars and their parts…read more Our passenger side mirror was wobbly and I told my husband as a woman I had used their experts before. They came through again, removed the mirror gently and told my husband what to do and how to reinstall it. Very satisfied with their service. We visited different auto parts place prior to this visit and they hadn't a clue.