The staff act like you're putting them out if asking them for help…read more Skip this and go a bit further south to the AutoZone where the they are much more knowledgeable, friendly and helpful. The selection of parts is also better.

Awesome, quick, friendly and very knowledgeable about cars and their parts…read more Our passenger side mirror was wobbly and I told my husband as a woman I had used their experts before. They came through again, removed the mirror gently and told my husband what to do and how to reinstall it. Very satisfied with their service. We visited different auto parts place prior to this visit and they hadn't a clue.

All of the employees especially Robert had a snotty attitude. Would not recommend at all.read more

Went to buy a new battery and the service was quick and helpful. They wanted to get me the best…read moreversion and even did research to make sure that was the best option for my car. Definitely will be visiting this location again!

DO NOT USE THIS LYING THIEF..!!! First of all I'm a 100%…read moredisabled Veteran on a set budget.I went in to get my interlock and they charged me $500, it took 5 hours for them to set it up and install it, and want to charge $55 to calibrate it..???! WTH..!! I moved here from AZ where I had my interlock originally and it was $250 for set up and install, and $18 for calibration. On top of that it took 30min.....Good honest people I would recommend 100%. This guy in Elko has so many lawsuits against him for his thievery and lies and now he's got another one coming with Veterans court and services because this POS fgt mis wired all my extra features I put on my 3500 LBZ Duramax. One of them being my train horn. They fkd it up and then charged me $337 for 2 hrs labor ya right..!! I told the poor secretary upfront, (that has to face his customers he rips off) he broke my train horn and he's gonna fix it for free...She called him and he was yelling at her to video everything and call the cops to report a stolen vehicle.... I left in my truck, got a call from police stating if I don't pay I'm gonna be charged. I told the cop he can take me to court. Cop said I'm still gonna face charges with the State. The cop knows all about this cs and said I would have to pay and then sue him....WOW, the law is here to protect who..!!??? He broke my sht, reports me for taking my truck back without payment...duh.!!.He lied and stole my money..!! I'll be pressing charges after I get back from my Sister's service in AZ. If I didn't have to do this trip I wouldn't had paid and I would've already filed charges for everything I can think of..!! I'm getting with others he's ripped off and putting a lien on his house and other assets before he files for bankruptcy AGAIN for like the 6th time..!! Dudes obviously on drugs and spun out all the time. He'll also comes up under "Smart Start Interlock" where I'll be putting this same post.... I'm 47 and I've never dealt with such an dishonest lying thieving loser in my life with ANYTHING...!!! I can't believe this guy is still here in this small town. He owes so much money to all his vendors, and the big vendors won't do business with him anymore cause he never pays. If you've been ripped off by this guy get a hold of me and we'll start staking more evidence on this clown. Hope this saves you from making a very expensive decision as well as being in my situation

My 1st mistake was getting a DUI. My 2nd mistake was going…read moreto Auto Pros for a Smart Start interlock. Beto was rude, unprofessional, didn't keep his appointments and over charged me. I had the interlock for 1 year and I went to Twin Falls once a month to have it calibrated because I wouldn't be treated like a criminal every time I went to Auto Pros. I wouldn't recommend this a hole for anything.......

Night b4 i had a hitch fall apart in parking lot at the "weld" while towing a show car. Car show…read morewas in colorado springs so much more towing to do. On a saturday i called and sms every mobile welder, radiator, fabrication and building shop. PLLC was the only one to answer and took care of me right away. The fix was done in 30 minutes and we were back on track. PLLC saved the day!!!!!

We broke down on the highway early in the morning Sunday. Called PLLC Mobile Tools and Calvin…read moreshowed up in no time. We would recommend this mecanic to anyone.

When you ask how their day is going and they are so stressed that their answer is busy what do…read moreneed. Might need a little more help.

I would give a minus if i could. My sister and I were stranded in a parking lot across from Advance…read moreAuto Parts. Right at 9 when they opened we walked over. We needed fuses. We asked the first gentleman and all he could do was point and give isle number. We tried to figure out what we needed. I finally had to ask the other gentleman if he could step away from the counter to help us. I think I interrupted his day. Mind you this was 9 am. No one else in the store!

Guy is just an ass. Rude, yells, will say he will work on car then refuse it once you get it there…read more Over charges on everything. He might know how to work on cars but his attitude toward people and customers says a lot about his business. Go somewhere else

He used to be good im told but not anymore and I agree.Took my truck in for a 40$ special oil…read morechange and total lookover. He decided my truck was in too bad of shape so he didn't bother to give me the oil change I signed for. Charged me 80$ to put in my window which he broke in the process. He should be retired. Whenever I tell someone they say they hear a lot of bad things about him now. So add me to that list. Past his prime. Not worth a dime.

Fantastic work and customer service! It's good to know there is a good automotive repair shop right…read morehere in Elko. Thank you.

I rarely write up reviews online but feel it's necessary here....My adult son was on a travel job…read morein Elko for a few weeks and needed repairs on his truck before he drove several states home, including replacement of a wheel bearing and CV axle. Clack was recommended, seemed reputable, and was listed as a preferred AAA vendor. Alhough my son was pretty sure he knew what was wrong, Clack ran diagnostics - which I understand. My son told them he'd get his paycheck at the end of the week and would have me call to front the cost of repairs. John told me cost estimates over the phone. I asked him to send me a written estimate and gave him my email address. I also paid for the diagnostic ($95). A few days later, I hadn't received the written estimate. When I called John, he insisted he had sent it. I double-checked and confirmed they definitely had not sent it. So he finally sent the estimate by email ($1,640). I also advised him that when the repairs are done we might put some or all of the charge on my son's card if he was paid by then. I was quite astonished when John then insisted they needed full payment up front for the entire work - before they did any repairs at all! When I asked him why, he basically said they've had problems in the past when a vehicle owner didn't pay after work was done, with the vehicle ending up sitting there for months. I said I wasn't comfortable paying for work that wasn't even started yet. John curtly replied, "you obviously don't know the industry." I told him I've had car repairs done for several decades and never, EVER had been asked to pay for repairs - let alone the entire cost of repair - before any work was done. But still, I offered to pay up front for the parts to start the work, or a deposit. But he insisted no work would be done without full payment up front. Needless to say, not a good sign. So I spent time out of my busy day researching other shops in Elko, since my son needed to come home. Fortunately, I came across His & Hers Automotive, right near Clack. The gal was very nice but said they couldn't get to the repairs until the next week. I asked her about other shops and she told me they sometimes send their overflow work - as well as their own personal cars - to Caveman Tires & Wheels for uncomplicated repairs like what we had here. Then I called Caveman and spoke with Jose. He said they can probably do the repairs the very next day. He seemed very accommodating and I had a good feeling about it. Then he gave me an estimate that was only slightly more than half of the cost that Clack demanded up front. My son was skeptical at first, saying he heard Clack was the place to go in town. But it turned out Caveman did the work for the quoted price, and my son got to leave Elko that next day, driving 20 hours home. So, I can't speak to the quality of work by Clack - let's assume it's fine. But why would a customer pay a lot more than necessary, plus risk paying entirely up front before knowing the repair work was done properly? Oh, and despite asking several times, I never got a copy of the diagnostic/inspection report! (If they end up sending it, I'll update my review.) Finally, I saw one other review for Clack from several years ago, from a woman whose story seemed a bit extreme but, interestingly, some key points rang true - as John also told her she'd have to "pay the full bill in advance" and apparently Clack "did not trust me to pay the bill." Seems like a pattern here that's continued for years?!

Never ever had a problem here! They've fixed all my car problems in a timely manner, and if they do…read moretake awhile it's because they're BEYOND busy! Everything I've bought from here also holds up and lasts, and if there's any problems they never hesitated to help fix the issue!

Broken truck during Hunting Season Once i was towed to Elko this store was so very Helpful Kayla…read morecould not have been any better she is the best front counter person i have delt with in all the les schwab stores keep her shes worth it. The mechanic that fixed my truc k kept me informed on what was wrong and what he was doing to fix my truck which was nice because i left it with them and came back to Reno while they fixed it and they did a great job. you should be very happy with Kayla and the mechanics great team

Owner/Mechanic tried to fight me over asking questions of the work done to my car…read moreI took my car in for for an oil leak and a tire replacement. They charged me just shy of $2000!. For an oil housing unit that sits right on top of the engine and replacing one tire that I brought along with the car. Car had no dash lights and or wierd noises at drop off. At pick up it had brake sensor codes on the dash and there was a suction noise and tick coming from the top of the engine where they had replaced the oil housing. I asked them how they checked the oil level as my car doesn't have an oil stick option and they were not able to answer my question instead the owner/mechanic said I better leave because he could be a lot more disrespectful and I responded that's alright we both can be a lot more disrespectful but I'm here as a customer to find out about the work done to my car he then stated I should leave or I was going to be missing teeth I laughed and he then challenged me to go outside and fight! We stepped outside and turns out he had no true intentions to back up what he was saying. Completely unprofessional and would not recommend this shop ever! I wish I could post the video on here as I recorded the whole interaction with this horrible company.

From the owner: Reliable mechanics that diagnosis your vehicle and perform electrical repairs, overall mechanic…read morefails, brakes, oil and transmission services and engine and transmission replacement