Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

Went there to do an oil change about 6 months ago. On my next oil change I found out that my oil…read morefilter was over torque. And my drain bolt was stripped. This place does it on purpose so they can charge you extra next time. Please read other reviews on google. I am not the only one they did this to. Be aware! 0 stars if possible. And please work on your customer service.

Got my oil changed here on Friday. Even with 3-4 people in front of me, I was out of there within…read more1/2 hour! Fair price and very helpful staff.

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

Rear and went out on my truck. It was tied up in Neff's shop for nearly two months. I was warned to…read morereally check out the work done. Most people I talked to in Elko had negative things to say about this shop, but I was stranded and felt I had no options. When I finally got my truck back I had made it to Salt Lake and found that the inner rear tire was flat. The valve stem was broken off??? It could have had deadly results. Run, do not walk from this despicable business! About the review... they asked me not to post a review. One str is one too many!

Took my Honda Accord in to have 2 tires fixed that had leaks and the tires rotated…read more Work complete the same day I brought it in, no charge Great customer service

Called for a quote to have the bearings packed in my travel trailer. I was transferred to "someone…read morein back", who quoted me $139 per axle---"so right around $300 with tax", I was told. I asked if I could make an appointment for the next day, and was told I could make one online. Good enough! So I did. The form instructed me to drop off by 9 am for a 5 pm pickup. So I dropped it off at 7 am the next day. I called at 4 pm to check on it, and was told that online "appointments" go on the "walk in list", i.e., whenever they can get to it. Hmmm. Okay, well, I didn't need to leave until early afternoon the following day, so I told them that as long as it was finished by noon, I'd be fine. "We'll have it done", I was assured. Fast forward to the next day at 11:30 am. I called again, and was again transferred to the back. I was told my trailer was up next and it would take 90 minutes. I was finally called at 3:06 pm and told it was ready. I ran down and was rung up for over $400. When I questioned that, the gal disappeared to the back for ten minutes and returned with a mechanic who explained that I had been misquoted by over $100. He wanted to know the name of the person I spoke to. I didn't recall, but I put the amount I was quoted in their online form. After consulting his computer, he told me "corporate runs the website, and we can't access it". Huh?!? He ended up giving me a small discount, but still had to pay 20% over the agreed upon price. I paid it, canceled my charge account, and won't return. Les Schwab is (in my experience) pretty good elsewhere. Here in Elko, not so much. Their focus is with the mines, and folks who just need a set of tires or a simple service are an annoyance to them. Steer clear or be sorry!

came in for a noise coming from the rear driver side was told shock absorbers were bad got them…read morereplaced noise is still there. He charged $270 just to look at it so you can imagine how much the shocks were and the hours to change them

Roman, the owner, is an amazing guy. There's a language barrier as he speaks poor English but what…read morehe does speak is cars. I called around other shops and no one answered or didn't have time until next week. Called him answered right away told him my issue and he told me to come through. I brought my truck in for a coolant leak. I told him what I was experiencing and he took off with it. He said it'll be a few hours to diagnose and he found the problem. Fixed my issue same day at a very fair price and was not trying to shake me down. Very honest man and will definitely be going back

Super honest, fast, affordable, and reliable! Best mechanic I've ever had, highly recommend!read more

I took my car to get the brakes fixed. Someone in their shop took my car to salt lake city in the…read moremiddle of the night without my permission. The owner, Luis Valle has not refunded me the money I paid him to fix the breaks, the gas that was used to travel to salt lake city, and has not taken any responsibility. Thankfully, my dashcam captured everything!

Our car broke down between Winnemucca and Elko Nevada last Thursday, August 19th, 2021. I asked AAA…read moreto tow it to Clack Automotive Repair, because I had used their services once before, and they were fabulous. This time was even better! They found the problem, a loose connector on the engine management computer, in about half an hour, and replaced a missing clip. We had already rented a car to continue on to Ogden, Utah, but when we returned for days later, our car had been repaired. The labor charge was more than reasonable. If you experience a car breakdown in northeastern Nevada, have your car taken to a Clack Automotive Repair.

Intermittent AC fan and oil leak near oil filler area. The…read moreowner could not remember me visiting the day before, forgot that we discussed the problems, forgot that I told him I was from out of state and I needed this looked at before I headed home. The owner, John, told me to bring the vehicle on Thursday morning at 8:00 am and to leave it and they would work it in. When I called to say that I would be dropping the vehicle at 8 but would need to be dropped off nearby, he could not remember anything from my visit and said that his first appointment was the following Tuesday. He forgot that I was not from Elko and that I would not be in Elko on Tuesday.

I cannot say enough about the professionalism and quality work that Joe at Kings Mobile Mechanic…read moredoes! Joe showed up as promised. He gave us an estimate. We paid him for the parts he would need. He ordered the parts for my uncle's 1994 vehicle right there in front of him. He texted me to keep me aware of the status of the parts delivery. When the parts arrived, Joe came out the same day and fixed my uncle's vehicle right there in his driveway. Baja Motors had destroyed the car's parts (while doing a TUNE UP!), then couldn't fix it. Joe got the car running in less than 90 minutes from start to finish. He also installed all new parts and reran wires that they had cut off (?) near the distributor. If you have a car that is stalled on the roadway somewhere or that you can't get into a shop because it won't start, CALL JOE at 775-600-7746! He is also the nicest guy you will meet. His prices are very fair, and he is very knowledgeable. He WILL get your car running again.

Great service. Fast and solid work. Affordable pricing. I would definitely call him again and…read morerecommend to anyone else.

Night b4 i had a hitch fall apart in parking lot at the "weld" while towing a show car. Car show…read morewas in colorado springs so much more towing to do. On a saturday i called and sms every mobile welder, radiator, fabrication and building shop. PLLC was the only one to answer and took care of me right away. The fix was done in 30 minutes and we were back on track. PLLC saved the day!!!!!

We broke down on the highway early in the morning Sunday. Called PLLC Mobile Tools and Calvin…read moreshowed up in no time. We would recommend this mecanic to anyone.