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Bushelman Susan J MD

3.3 (4 reviews)

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Dermatology Associates Of Northern KY - This is the last email I received from the director Jennifer.

Dermatology Associates Of Northern KY

3.8(10 reviews)
0.9 mi

I saw the Physician Assistant Mae Dinn, and she was great! She helped clear up a rash that was on…read moremy face as well as adult acne that I had been suffering from for a while. She was very knowledgeable and gave me great recommendations on a skin care routine. I know some people have complained of how long they book out, or how they may keep you waiting in the room, but unfortunately that's just how it is, especially with dermatology since everybody is trying to get in with them. Some dermatologists you have to wait at least 6 months to get in. Dermatology associated of NKY was well worth the wait! I now live 40 min away but will still be making the drive to them!

I paid $2,500 for six sessions of Brazilian laser hair removal at Dermatology & Aesthetics of…read moreNorthern Kentucky after being told in my consultation that six sessions would be plenty for full results based on my skin and hair type. After completing all six sessions, I have maybe 30% reduction at best -- a little light thinning on the sides of my legs, but no noticeable results overall. I left an honest Google review explaining my experience. The business publicly responded asking me to reach out so we could "work toward a solution." I did exactly that -- I emailed them politely and respectfully, hoping to resolve things privately. Instead, their reply blamed me entirely, offered no solution or compensation, and ended by telling me they were no longer willing to provide me with any services simply because I complained. I have full documentation of all email communication showing that I remained professional throughout, and that their "we'd like to make it right" response on Google was simply for appearance's sake. Their customer service was dismissive, unhelpful, and honestly insulting. I would strongly caution others to think twice before spending thousands of dollars here. They promise results they don't deliver, and once you express any concern, they completely turn their back on you!

Luminous Skin - Acne Bootcamp before and afters!  On the left is prior to starting the program and on the right is 3 months into the program.

Luminous Skin

4.9(18 reviews)
1.5 mi
•$$

I agree, with the other reviews... this is a new hidden gem located in Salon Concepts!…read moreAlthough I am no expert, it was my best Brazilian yet. Granted I have only had two (this being my second), it was a bit better than the first. By 'better' I mean a few things sets this place apart from my first experience. First, Gina was quick to get back with me on appt times and when I needed to reschedule the night before she was quick to respond and flexible to schedule with. Second, the experience was better... as mentioned in other reviews Gina was personable and talkative, to make the experience more comfortable and less awkward. Third, the 'coverage' was much more than the first one I received, for essentially the same price. I have already scheduled my next appt. and this looks like it will be my go to place for waxing!

I highly recommend Gina! I was battling acne for about a year. It just would not stop! I went to…read moreGina for her acne boot camp. She personalized a skincare regimen for me. The products are pricey, but they are definitely worth the money. Gina took the time to look at my medications to see what may be causing my acne. I changed birth control pills and started taking a zinc supplement. She also informed me on ingredients to avoid for cosmetics. It took 4-5 months to get completely clear. I have been acne free for 3 months and my scars are fading. Woo hoo! Thanks Gina!

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Luminous Skin
Luminous Skin - Eminence Organic skin care and Face Reality Acne line--both lines are retailed at Luminous Skin.

Eminence Organic skin care and Face Reality Acne line--both lines are retailed at Luminous Skin.

Luminous Skin

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Bushelman Susan J MD - dermatology - Updated May 2026

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