I paid $2,500 for six sessions of Brazilian laser hair removal at Dermatology & Aesthetics of…read moreNorthern Kentucky after being told in my consultation that six sessions would be plenty for full results based on my skin and hair type. After completing all six sessions, I have maybe 30% reduction at best -- a little light thinning on the sides of my legs, but no noticeable results overall. I left an honest Google review explaining my experience. The business publicly responded asking me to reach out so we could "work toward a solution." I did exactly that -- I emailed them politely and respectfully, hoping to resolve things privately. Instead, their reply blamed me entirely, offered no solution or compensation, and ended by telling me they were no longer willing to provide me with any services simply because I complained. I have full documentation of all email communication showing that I remained professional throughout, and that their "we'd like to make it right" response on Google was simply for appearance's sake. Their customer service was dismissive, unhelpful, and honestly insulting. I would strongly caution others to think twice before spending thousands of dollars here. They promise results they don't deliver, and once you express any concern, they completely turn their back on you!

I have reviewed here before. Dr Molly Eisner is the most kind Doctor and is so amazing.read more

Yuck! We have been patients at this practice for decades , seeing mostly David's father Clay - who…read morewas a great guy. We often go in the room together, both with appointments. But we found out today their policy has changed, only the patient can go in the room. But, because of something my husband found concerning on my leg , my husband wanted to go into the room with me and he was told no. I asked David about it, he said he stood by this, and they "run more efficiently" when only the patient is in the room". What does that mean ? It might cost you a minute or two, and time is money? I don't think his dad would have disallowed a concerned spouse of 35 years to accompany me. What a shame. We will find a new doctor.

called to make an appointment and was told I had a balance due...from 3 years ago! Never received a…read morecall or letter notification. Was told insurance wouldn't cover the bill due to ID number incorrect. Well isn't that why the office makes copies of the insurance cards! Seems to me that's lazy office staff! And Im stuck with the bill. Will never go back there!

Went to clay shearer for my first time. I had a double mastectomy and he removed a dark spot on my…read morescar. It took months for the spot to heal. Never should have done anything in that area. Could have compromised my implant! My surgeon was furious!

I had an online appointment that lasted 5 minutes. I was charged over $100. They sent the bill to…read morean incorrect address and it was returned to them. They called me I gave them the correct address. They resent the bill to the correct address (which I have had for 14 years), then turned it over to collections within 30 days. And added a 30% additional collection fee. I had been a client of theirs for many years. But after losing my job to covid and nursing my daughter while she recovered from covid, they hit me with this. I was never impressed with their care anyway, many times waiting well over an hour for an appointment and then rushed threw the appointment as they played catch up with the schedule. They never answer the phone and are often rude. I will be going to Dermatology Associates of Northern Kentucky from now on. They at least answer the phone, are pleasant and helpful.

My doctor wanted me to get a mole looked at quickly & Dr Bushelman had a cancellation for a new pt…read more She breezed into the room & very quickly scanned my upper torso....1/2 the moles I wanted her to look at I am not even sure she saw. She removed the one my dr was concerned with very quickly & painlessly. I just would have liked more info. I was given a brochure & a sample of ointment & told I was done by her asst., because the dr was already leaving the room. I would have liked some interaction. I wont go back to her next time..if there is one.

What a waste. She hardly explained anything, threw a bunch of samples at me, and was out of the…read moreroom as quick as she could. I came out of there feeling awful about myself -- like I was such a bother and ignorant because I wasn't catching all the different drug names she was throwing at me. Thank goodness her medical assistant was there to explain how I was to proceed. I've heard great things about the others in the group, but couldn't get into them. I now understand why she had availability.

She's the best dermatologist, caring & attentive to all needs! Very hard to get in to see her…read morebecause she's always busy. Love Dr. Weinel

Dr Weinel is thorough, explains what she is doing and highly professional. I get 6-month full body…read moremole checks for skin cancer and I highly recommend her. I have been getting these cancer screenings for many years from other practitioners and she at the top of my list. She is very focused on identifying problems and follows-up promptly with any abnormalities identified.

My dad had his yearly dermatologist visit last week. The office is a little fair off of the main…read moreroad at the rear of Thomas More Parkway so Google maps was helpful. This office is now under the UC medical umbrella. After dropping my dad off I parked the car. Just a minute later upon entering he had finished checking in at the counter. In about 6 minutes he was called to the back. In less than 30 minutes he was done and back at the receptionist desk. The staff was very friendly and professional. While waiting for my dad they asked me if I was there for an appointment myself to confirm that no patients were overlooked. My dad was quite pleased by the visit. Only minor preventative action by the doctor was needed. Overall I was very impressed by the staff and the service my dad received here. More importantly so was he. until next time be kind to each other. @ucmedicaldermotology #neltnerscottmd @yelpcincy

I was looking for the name of this retired doctor of mine and I was shocked to see the only review…read morehad such a horrible review of him. I found Doctor Hoppenjans to always be professional and friendly and left feeling that he cared about his patients. I always felt like I had left a person who had an uplifting spirit. He answered any questions that I had and took care of any issues that I had. Do not believe that 'one negative' review. Maybe the doctor had a bad day or perhaps the patient was just a bad patient too. You never know. I wish Dr. Hoppenjans well as he explores retirement (which is what I heard circa 2019).

Gina is the best! I have very sensitive skin and I am always worried about doing anything like…read morewaxing and facials. I tried a facial first. I was amazed. I did not break out, have redness or any irritation whatsoever. Plus I received lots of compliments on how good my skin looked after! Several facial later, I decided to do a facial wax. I was again pleasantly surprised that I do not have any irritation or redness! My skin felt good afterwards. Gina is absolute professional and my results show this. I would highly recommend you use her services. You won't be disappointed!

I agree, with the other reviews... this is a new hidden gem located in Salon Concepts!…read moreAlthough I am no expert, it was my best Brazilian yet. Granted I have only had two (this being my second), it was a bit better than the first. By 'better' I mean a few things sets this place apart from my first experience. First, Gina was quick to get back with me on appt times and when I needed to reschedule the night before she was quick to respond and flexible to schedule with. Second, the experience was better... as mentioned in other reviews Gina was personable and talkative, to make the experience more comfortable and less awkward. Third, the 'coverage' was much more than the first one I received, for essentially the same price. I have already scheduled my next appt. and this looks like it will be my go to place for waxing!

The have doctors and nurse practioners here. Its always packed, but I generally don't have to wait…read moreto long. It also seems pretty easy to make an appointment when you need it. The office staff are not the best and brightest. I wouldn't even try to call and ask a question. If you call the office and actually get through to someone, you should go buy a lottery ticket. Once you do get through to someone, they generally cannot answer your question. On more than one occasion, they have told me they would call me back with an answer and I never got a call.

I will never take my daughter there again. They had been treating her for acne. She needed a…read morefollow-up visit to get a prescription refill (which is still just a way to get money out of you because a follow up is not necessary). So I called and made an appointment. I asked if they would call in 5 pills to hold her over until her appointment and they said NO. Seriously?! You won't call in 5 pills? If she doesn't show up, she gets no more pills but they said no, that's our policy. So I'm taking her to primary care instead. They can treat her just as easily!!!! AND since they have been treating her since birth (15 years), they called in the prescription without needing to see her first. That's called good patient service!!!!