Went to take the G bus, westbound, Sunday at around 5:39 pm or so. I had never used the Madison bus…read moresystem before, which I told the bus driver, and was struggling to get the app to work. The driver, some middle-age white man with glasses and beard, was an absolute jerk about the whole thing - telling me "I should have had the app figured out" even though I had *just* told him I hadn't used the Madison bus system before. He even watched me add 2 dollars to the app (so I was clearly going to pay) - then told me it was the wrong one (which I found out later it wasn't) and still wouldn't let me on. I've ridden countless busses in different states and even other countries and haven't had this kind of issue before. I would have understood a simple "sorry, I can't let you on without fare" but this guy was a total *sshole about it. Definitely beware if you need to hop on the G.

Got to my bus stop at Baldwin St at 5:59am for my 6:04am bus (A1 bus Eastbound). The display…read morescreen said my bus was 4 mins away. Cool, right on time. I looked at the display again and my bus wasn't on the schedule anymore. Looked online and it was canceled. How can you cancel a bus when it's -15° and there's 4 people relying on it. The next bus showed up 40 mins later. It's RIGHT NEXT TO THE BUS DEPOT!!! Never cancel a bus in dangerous conditions, send a substitute bus. Unacceptable. What are our taxes paying for?

I moved to Madison without a car. With the many taxi services, Uber, and Zip Car I thought I'd…read morecovered all my bases. Well a day ago I needed to get across to the west side of town. I needed to catch a bus. For $2 can get from the east to the west or practically anywhere in Madison. There are a few Apps to download which keep the schedule updated to the minute; helpful in bad weather, and they help you plan your trip with a color coded bus number system that includes how many stops to your destination. If you ever need to get somewhere Madison Metro Bus will get you there. If you're new to the Metro system, "cityofmadison.com" will give you the "deets" on the bus. You can purchase weekly or monthly passes online or at the City Treasure on Martin Luther King Jr Blvd. or at many other retail stores like Copps Foods, Hy-Vee, or the University Bookstore just to name a few. There's even a reduced fee pass for retired persons and another for low income persons. You can see if you qualify online. The busses are mostly clean, the drivers are extremely helpful if it's your first time or you need a transfer. Lastly, In 2007 Madison bought 5 Hybrid electric busses...way to be green Madison Metro!

Mad-Bus provides transportation especially tailored for UW-Madison students from the Twin Cities.read more

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

It was pretty easy to work with Top Shelf, there was good communication and our vehicle was timely…read moreand clean for our wedding day! They let us see the transportation in-person prior to signing our contract, which we appreciated :)

I forgot all about DART until the day I found their telephone number and pamphlet posted on a wall…read moreat the Schaumburg Metra. I haven't used their service since the day I got my driver's license. My friends and I used to refer to it as Dollar-A-Ride because it cost us a $1.00 each way to travel anywhere within the Schaumburg Township. Today, it costs $2.00 for a one way trip. It has given me some independence to get around the Village on my own by providing door to door service. I just have to call ahead and make reservations. They start taking calls at 5:30am during the week and 8:30am on Saturdays. DART picks up regularly from Woodfield Mall.

When I first started using DART a few weeks ago, I was having good luck with them picking me up…read more Two times in a row, they haven't picked me up when I've called in an hour+ beforehand. I'm outside waiting 15 minutes before the pick up time, and no DART. I'm trying to catch a Pace bus, so I'm on a schedule. If they're not going to bother picking me up, they could let me know so I can get an uber or lyft to the Pace station.

driver in 1118 today was terrible. swerving all over lanes and doesn't use signals. Honked at him…read morewhen he got too close to me so then he flipped me off. clearly very professional as well

Excellent experience when we needed it most. Very friendly driver, very fast arrival and very…read morereasonable price.

The bus rides between Madison and Milwaukee are ridiculously expensive. The wifi is spotty and…read moreoftentimes the outlets don't work. I'm writing this review of my recent ride. I booked the Johnson/Washington stop for my return trip home. The clueless driver didn't even stop there even though that is where my ticket was booked to. She drove straight through from Johnson Creek to Lake St. Her incompetence cost me an hour and 25 minutes. My commute home from Johnson would have been 25 minutes, but it took me an hour and 25 minutes to get home from downtown. When I noticed the time, it was past when I should have been dropped. We were already traveling down E Wash and I was in the last seat by the bathroom, so there was nothing I could do at that point. Commuters beware if you use this stop! I sent an email to Badger Bus regarding this and how/why it happened with no response.

Drivers are exceptionally friendly and helpful always, buses are always clean, and the ride is…read morealways smooth and pleasant! That kind of service is a rare thing these days and I am so grateful to Badger Bus for that!