This company was outstanding. From the quote down to the service I had great communication, timely…read moreresponses, and over all great experience. Our bus driver was on time each day and waited for all of group to arrive on to the bus. Additionally, he allowed us to listen to our music loudly and allowed us privacy to have the BEST time together. We booked this bus two days in a row for ALPINE Valley and we were in and out of there SO QUICKLY. Additionally, he accommodated us at the tailgate location by providing us with a wireless speaker to use. I would recommend this company to anyone and if I am ever in the area I would 100% book through him again. ASK FOR JOSH he was fantastic.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

My family has always used Van Galder. Clean buses,…read moreprofessional drivers. It's the only way we go to O'Hare. They run on time. I just don't know what they can do to improve. Al Fugate, the manager, is a real pro. They are simply the best. AND they support our Veterans!

The last 3 times I have gotten this bus they have changed bus drivers once or twice during my…read morejourney, and each change took 20-35 minutes for the change.. we arrived much later than the scheduled time because of this, and I was nervous about missing my flight.

We arrived at Milwaukee airport and having pre-booked a Badger Bus ticket to Madison, we caught the…read morebus outside the baggage claim area and were dropped off in Madison at East Johnson / East Gorham at N. Pinkney, which was a 10 min walk to our hotel, not far from the State Capitol. The reason I gave 4 stars is that had our flight been delayed, we may have missed the bus (The bus was scheduled for about an hour and 10 minutes after we landed) and being that tickets are non-refundable and that the next bus wouldn't have gotten us to our destination until 10pm-ish, we would have been in a pickle. We were sweating it a bit, but grateful that everything worked out. They should be a bit more flexible knowing that flights are prone to delays and cancellations. To find the bus stop at MKE airport... Walk out of the baggage claim door #2, and turn left. You will see a crosswalk. Proceed to the next island and you'll see the Badger Bus stop. (See my photo attached). Other bus companies also pull up here. Our Badger Bus was bright red and clearly marked, but I read that they can be black unmarked buses. Our bus was running a few minutes late due to traffic, however a bus driver on a different Badger Bus who was dropping off told us it was on its way. That put us at ease. Our driver was really great. We sat up front and the bus wasn't very busy, so after we told him we were visiting from out of state, he kindly gave us a bit of a narration and offered ideas of places to visit. After picking up a few other passengers in Milwaukee, including at the train station, we were on our way to Madison. It was a smooth, comfortable, air conditioned ride. We tipped the driver for handling our luggage and for the narration. Helfpul?

Called them to get a little better information about where the bus was leaving from the Milwaukee…read moreairport so my friend could get to Madison on it. After a couple of AI calls and them telling me that I had to send them an email I gave up and sent them an email. They emailed me back and told me that I would hear from them within two business days. Unfortunately she was coming in that same day. I can't believe people don't answer the phones anymore and they're too cheap to hire someone to answer them!

Megabus does not deserve one star. This company has zero regard for timeliness or customer service…read more I have taken megabus several times due to it being the only affordable bus line out of the Madison campus and have yet to have the bus arrive sooner than 10 min late despite their adamance of having passengers arrive 10 min early. On one occasion, in the middle of the winter, I was forced to wait nearly an hour in the cold because they don't have the common decency to arrive on time. The drivers also drive absurdly slow, even for a coach bus, and I often arrive home nearly two hours later than anticipated which is aggravating both for myself and whomever is picking me up from the station. Megabus is lucky enough to be the only bus line I can afford to take out of Madison otherwise I would refuse to give them my money, however, I simply can not justify spending upwards of $50 elsewhere. If you can afford to do so, do NOT take megabus anywhere. EDIT: on my most recent trip the driver was driving in the wrong direction for THIRTY MINUTES. This company is a joke and I don't care if I have to walk home, I will not take megabus ever again.

Bought a ticket for my sister to go back to college in Madison after a visit. No signs posted about…read morewhere to stand at the shell station. We were there ten minutes early, saw the bus arrive five minutes early and drive around the other side. We saw them do a rolling stop and by the time we got to the other side of this small gas station it was already leaving. We called and tried to get a refund and they said they couldn't do anything if they don't see anyone they don't have to stop. Tried calling again and nothing. We were there early and no where did it say where to stand and that they didn't stop by even fifteen seconds to make it to the doors. It's ridiculous they were so disrespectful on the call and acted like we were idiots and said the bus didn't have to stop if they didn't see anyone. If that's the policy they need to have a clearly marked spot to stand.

I booked a bus with Wayne Ace for my daughters wedding. We utilized the bus to transport guests…read morefrom Stoughton hotels to the venue, and later in the evening the bus driver took good care of our guests, while transporting them back to their hotels. Wayne was very accommodating ( I had to make last minute changes) Wayne made it work. Our guests were very happy. The driver was friendly and on time, I would highly recommend this company. Reasonably priced and great service.

Wayne Ace Bus and Limo Service was affordable, dependable and provided great customer service…read more Wayne easily and quickly booked my reservation (when planning a wedding, you don't have a lot of free time). Our wedding day bus was clean and comfortable. Our driver was very friendly, drove safely and was very prompt. For future needs, I would book here again!

My family and I went on a Brewers game tailgate trip through Y-Drive Limo service. Y-Drive has an…read moreold school bus that the owner converted into a party bus. He rotated every other seat around so each pair of seats face each other with a table in between, complete with cup holders. We played cards the entire way to Milwaukee! Scott cooked us burgers and very tasty brats and supplied chips and potato salad. Each group, coincidently, brought a salad or dessert to share. They supply you with tickets, decent tickets when you get to the game, and prices are very reasonable! Check out their website, because they have lots of dates for this Brewer tailgate package. It's a really good time.

We scheduled this service awhile ago and here we sit in a parking lot with no transportation to our…read moreevent. This is already paid for in full with tip.

I had a very good experience and will use this shuttle service again…read more O'Hare moved the pickup point and didn't add nearly enough signage to make sure you know where to go. Don't go to where the hotel shuttles are, that's no longer a pickup/drop-off point, you have to go to where the rental cars are. To get to the rental cars you gave to take a train from the terminals. It took about 7 minutes for me. The bus ride was fine, my driver was kind, he drove safely, and we arrived on time. The only complaint I have is that my plug ports didn't work so I couldn't charge my phone.

My wife forgot to pay for parking when she left the parking lot here. Our car was parked there for…read moreabout 3 hours total, and the daily rate to park here is around $3/day, so she should have owed around $1. A few weeks later we were sent a $60 fine in the mail, that went up to $100 if we didn't pay within a week. Horrible customer service for a genuine oversight on our part. I wrote in explaining our situation but couldn't get ahold of anyone and no one answered my emails. Such a bummer because we've only had good experiences here before this.

It's a bit head-scratching to try and review a bus service, but Metro Transit has been both…read morepleasantly surprising and downright strange. Having taken public buses in other metropolises where drivers pass right by you or could care less about driving in the same lane as oncoming traffic, Madison Metro drivers are polite in comparison, though there are those fascinating individuals such as the driver who will not pull over to the curb to pick me up, instead stopping in the middle of the street, or the driver who yells at pedestrians and other drivers with little regard or awareness to the passengers who are listening to them. Buses are on time for the most part, though the scheduling can be a bit exasperating (e.g. having the 4 and 6 eastbound buses travel within 5 minutes of each other). Other annoyances include when there is a delay due to a driver change or when a driver stops the bus and goes to get a coffee for 10 minutes. The automated announcement system can be helpful, if you like having your stop announced *after* the bus has passed it, but hey, it's public transport.

Went to take the G bus, westbound, Sunday at around 5:39 pm or so. I had never used the Madison bus…read moresystem before, which I told the bus driver, and was struggling to get the app to work. The driver, some middle-age white man with glasses and beard, was an absolute jerk about the whole thing - telling me "I should have had the app figured out" even though I had *just* told him I hadn't used the Madison bus system before. He even watched me add 2 dollars to the app (so I was clearly going to pay) - then told me it was the wrong one (which I found out later it wasn't) and still wouldn't let me on. I've ridden countless busses in different states and even other countries and haven't had this kind of issue before. I would have understood a simple "sorry, I can't let you on without fare" but this guy was a total *sshole about it. Definitely beware if you need to hop on the G.

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

always great - have used them for years for all my business trips - always on time - always clean…read morevehicles