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    Van Galder Bus

    2.4 (59 reviews)

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    Giant gap in the restroom doors
    Jennifer L.

    I had a very good experience and will use this shuttle service again. O'Hare moved the pickup point and didn't add nearly enough signage to make sure you know where to go. Don't go to where the hotel shuttles are, that's no longer a pickup/drop-off point, you have to go to where the rental cars are. To get to the rental cars you gave to take a train from the terminals. It took about 7 minutes for me. The bus ride was fine, my driver was kind, he drove safely, and we arrived on time. The only complaint I have is that my plug ports didn't work so I couldn't charge my phone.

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    3 months ago

    On time. And comfortable ride. Driver was pleasant. Got picked up and dropped off at the correct spot

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    28 days ago

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    2 months ago

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    3 years ago

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    3 years ago

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    2 years ago

    On time, easy to access from the Rockford area. Haven't tried parking there yet, but it looks a bit sketchy.

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Left 30 minutes later then what the schedule said and caused me to miss my flight. Very unorganized!

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    8 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    3 years ago

    Very easy to use and cost effective. Might note that the bus to the way back to Rockford picks up at the Hilton hotel

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    9 years ago

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    10 years ago

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    12 years ago

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    15 years ago

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    9 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Van Galder Bus

    Review Highlights - Van Galder Bus

    Normally my husband drives and gets all stressed out about driving to O'Hare and dealing with the traffic.

    Mentioned in 20 reviews

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    Tri State Coach Lines - Crestwood Bus Station!

    Tri State Coach Lines

    2.5(15 reviews)
    75.0 mi

    AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

    My scheduled bus skipped my stop and the dispatchers repeatedly lied to me about the status of…read morewhere our bus was. When the next bus came an hour later the driver confirmed that the last bus had simply skipped our stop because they were running behind. I nearly missed my flight due to this. It doesn't get any worse than this. I'm done with Tri State....

    Van Galder Bus - buses - Updated May 2026

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