I moved to Madison without a car. With the many taxi services, Uber, and Zip Car I thought I'd…read morecovered all my bases. Well a day ago I needed to get across to the west side of town. I needed to catch a bus. For $2 can get from the east to the west or practically anywhere in Madison. There are a few Apps to download which keep the schedule updated to the minute; helpful in bad weather, and they help you plan your trip with a color coded bus number system that includes how many stops to your destination. If you ever need to get somewhere Madison Metro Bus will get you there. If you're new to the Metro system, "cityofmadison.com" will give you the "deets" on the bus. You can purchase weekly or monthly passes online or at the City Treasure on Martin Luther King Jr Blvd. or at many other retail stores like Copps Foods, Hy-Vee, or the University Bookstore just to name a few. There's even a reduced fee pass for retired persons and another for low income persons. You can see if you qualify online. The busses are mostly clean, the drivers are extremely helpful if it's your first time or you need a transfer. Lastly, In 2007 Madison bought 5 Hybrid electric busses...way to be green Madison Metro!

Went to take the G bus, westbound, Sunday at around 5:39 pm or so. I had never used the Madison bus…read moresystem before, which I told the bus driver, and was struggling to get the app to work. The driver, some middle-age white man with glasses and beard, was an absolute jerk about the whole thing - telling me "I should have had the app figured out" even though I had *just* told him I hadn't used the Madison bus system before. He even watched me add 2 dollars to the app (so I was clearly going to pay) - then told me it was the wrong one (which I found out later it wasn't) and still wouldn't let me on. I've ridden countless busses in different states and even other countries and haven't had this kind of issue before. I would have understood a simple "sorry, I can't let you on without fare" but this guy was a total *sshole about it. Definitely beware if you need to hop on the G.

Got to my bus stop at Baldwin St at 5:59am for my 6:04am bus (A1 bus Eastbound). The display…read morescreen said my bus was 4 mins away. Cool, right on time. I looked at the display again and my bus wasn't on the schedule anymore. Looked online and it was canceled. How can you cancel a bus when it's -15° and there's 4 people relying on it. The next bus showed up 40 mins later. It's RIGHT NEXT TO THE BUS DEPOT!!! Never cancel a bus in dangerous conditions, send a substitute bus. Unacceptable. What are our taxes paying for?

This is for the outlet where you can pick up passes. Decent service. Hours are not the best as…read morethey're too traditional.

driver in 1118 today was terrible. swerving all over lanes and doesn't use signals. Honked at him…read morewhen he got too close to me so then he flipped me off. clearly very professional as well

Excellent experience when we needed it most. Very friendly driver, very fast arrival and very…read morereasonable price.

What is shit organization that is hung up on me twice called back. You get an answering machine…read more Then finally get through and they're like. Yeah we're not riding tonight. Fuck this company.

Larry was extremely prompt and professional. I will definitely use Dells Cab again. He told us what…read moretime to expect him and was there right on the button.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

It was pretty easy to work with Top Shelf, there was good communication and our vehicle was timely…read moreand clean for our wedding day! They let us see the transportation in-person prior to signing our contract, which we appreciated :)

Can not give people rides if u don't answer phones or even respond…read more This makes me want just start a taxi company and use my 4x4 truck with crew cab or my SUV with 4x4. And take people where they need go even in snow storm but 2 inches of snow shut all these taxi down just needed a ride cause of an emergency no taxi in Freeport would do it sad and pathetic

From the owner: I am a New Taxi Service in Freeport,IL. We are a fully licensed and insured business. We are open…read more24 hours a day, Everyday. We have friendly and courteous driver's, we are here for your transportation needs.

Bad experience! I was told by the business I'm visiting to use their code and get a prepaid union…read morecab from the airport. I did that, and got confirmation texts from them, including a link to track my driver. It didn't work, no one was there. Called the company and she told me they don't book cabs and I'd just to hope someone came. When I started pointing out they'd let me book and prepay she hung up on me! What was the text for? Why accept prepayment and ask for a time? Seems scammy.

2 out of the 3 times I called a day or two in advance to schedule a ride in advance they did not…read morecomme in time . When I called the second time to ask where my ride was eric rudely said " we don't guarantee arrival times"