I long for the days when we got a bus guide at least every year so we could plan to go somewhere…read moreand knew exactly when the bus arrived, where, and when you would get to your intended destination. Now you go to the computer, locate the proper page, and print out your path to where you intend to go. There are 4 interuptions in your trip because you have to use 4 buses to get to your destination. It used to be that time to get there is the same but you always use one bus. You used to use the guide to plan the route and not have to rely on computer maps that have chopped up you journey so you do a lot more walking. This new way is confusing and uncalled for. Surely the city could have planned better. What used to be a fairly good service turned into a lousey way to travel.

I moved to Madison without a car. With the many taxi services, Uber, and Zip Car I thought I'd…read morecovered all my bases. Well a day ago I needed to get across to the west side of town. I needed to catch a bus. For $2 can get from the east to the west or practically anywhere in Madison. There are a few Apps to download which keep the schedule updated to the minute; helpful in bad weather, and they help you plan your trip with a color coded bus number system that includes how many stops to your destination. If you ever need to get somewhere Madison Metro Bus will get you there. If you're new to the Metro system, "cityofmadison.com" will give you the "deets" on the bus. You can purchase weekly or monthly passes online or at the City Treasure on Martin Luther King Jr Blvd. or at many other retail stores like Copps Foods, Hy-Vee, or the University Bookstore just to name a few. There's even a reduced fee pass for retired persons and another for low income persons. You can see if you qualify online. The busses are mostly clean, the drivers are extremely helpful if it's your first time or you need a transfer. Lastly, In 2007 Madison bought 5 Hybrid electric busses...way to be green Madison Metro!

It's a bit head-scratching to try and review a bus service, but Metro Transit has been both…read morepleasantly surprising and downright strange. Having taken public buses in other metropolises where drivers pass right by you or could care less about driving in the same lane as oncoming traffic, Madison Metro drivers are polite in comparison, though there are those fascinating individuals such as the driver who will not pull over to the curb to pick me up, instead stopping in the middle of the street, or the driver who yells at pedestrians and other drivers with little regard or awareness to the passengers who are listening to them. Buses are on time for the most part, though the scheduling can be a bit exasperating (e.g. having the 4 and 6 eastbound buses travel within 5 minutes of each other). Other annoyances include when there is a delay due to a driver change or when a driver stops the bus and goes to get a coffee for 10 minutes. The automated announcement system can be helpful, if you like having your stop announced *after* the bus has passed it, but hey, it's public transport.

Went to take the G bus, westbound, Sunday at around 5:39 pm or so. I had never used the Madison bus…read moresystem before, which I told the bus driver, and was struggling to get the app to work. The driver, some middle-age white man with glasses and beard, was an absolute jerk about the whole thing - telling me "I should have had the app figured out" even though I had *just* told him I hadn't used the Madison bus system before. He even watched me add 2 dollars to the app (so I was clearly going to pay) - then told me it was the wrong one (which I found out later it wasn't) and still wouldn't let me on. I've ridden countless busses in different states and even other countries and haven't had this kind of issue before. I would have understood a simple "sorry, I can't let you on without fare" but this guy was a total *sshole about it. Definitely beware if you need to hop on the G.

This is for the outlet where you can pick up passes. Decent service. Hours are not the best as…read morethey're too traditional.

Excellent taxi service. Safe and friendly drivers. Highly recommend. Fast service. Arrived in 10…read moreminutes for pick up. They do have a minimum $10 ride fee, if your destination is a short distance, but I think that's fair. Next day in the Dells: This time we had Judy! Awesome service once again and very friendly! We waited under 5 minutes for our pick up. Can't go wrong with this taxi company. A++++++++++!!! Will use them again when we return.

driver in 1118 today was terrible. swerving all over lanes and doesn't use signals. Honked at him…read morewhen he got too close to me so then he flipped me off. clearly very professional as well

Larry is the Bomb! We needed a few rides around the Dells, Larry was always there to drive us, give…read morelocal recommendations and help with our luggage! So nice to have a friendly local business owner at our service!

What is shit organization that is hung up on me twice called back. You get an answering machine…read more Then finally get through and they're like. Yeah we're not riding tonight. Fuck this company.

This company was outstanding. From the quote down to the service I had great communication, timely…read moreresponses, and over all great experience. Our bus driver was on time each day and waited for all of group to arrive on to the bus. Additionally, he allowed us to listen to our music loudly and allowed us privacy to have the BEST time together. We booked this bus two days in a row for ALPINE Valley and we were in and out of there SO QUICKLY. Additionally, he accommodated us at the tailgate location by providing us with a wireless speaker to use. I would recommend this company to anyone and if I am ever in the area I would 100% book through him again. ASK FOR JOSH he was fantastic.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

charge per person even tho me and my partner were being dropped at the same location. does…read moreridiculous.

Can not give people rides if u don't answer phones or even respond…read more This makes me want just start a taxi company and use my 4x4 truck with crew cab or my SUV with 4x4. And take people where they need go even in snow storm but 2 inches of snow shut all these taxi down just needed a ride cause of an emergency no taxi in Freeport would do it sad and pathetic

I'm a recent amputee learning to walk with a prosthetic leg. I was able to use them with my…read morewheelchair a few times and now with my 4ww. Just amazing. Very thankful for this service.

Bad experience! I was told by the business I'm visiting to use their code and get a prepaid union…read morecab from the airport. I did that, and got confirmation texts from them, including a link to track my driver. It didn't work, no one was there. Called the company and she told me they don't book cabs and I'd just to hope someone came. When I started pointing out they'd let me book and prepay she hung up on me! What was the text for? Why accept prepayment and ask for a time? Seems scammy.