Friendly service...nice to acknowledged when walking into the store. Also nice when staff takes an…read moreinterest and asks where we are from... and it's the same Midwest state, Iowa. Followed by, "and how did you get here?!" Small world.

I'll give 5 stars on the service alone. super nice staff there. very helpful. we were able to find…read moremost of what we needed with their help. good selection of north face products. store is easy to navigate. nice big fitting rooms. no complaints!

Came on a Monday when all the ski shops and bootfitters were closed in the area. Harley took us in…read moreand was incredibly welcoming, knowledgeable, friendly, and he took extra time to explain to us what to look for in choosing boots, which was super helpful because it was our first pair of boots! He was transparent about all the prices and accommodated our desired budget. He explained the fitting process in full detail making sure the boots were a comfortable fit and would work amazing on the slopes. He also answered all of our questions patiently. When one of us was deciding between two ski options he gave us an accurate side by side comparison so we could make an informed decision. He also gave us marked down prices to reflect the summer season. He sold our friend to come here next season to buy skis. He knew we were leaving town the same day so he got the ski bindings done in 15 minutes! The policy with the skis also includes a two year fitting warranty. Thank you Harley for being fire!!

Walked in looking for a reasonable ski set up for my 14 year old. Bootfitter Caley jumped in and…read morehooked us up, gave lots of helpful info. Awesome!

Really appreciate the quick service for snowshoes today. Very simple process with $15 for the…read moresnowshoes and $10 for rentals. Equipment was good and we enjoyed a solid first experience on the recommend Emigrant Trail. Very fun day - THANKS

Good selection of products and the staff is super nice and knowledgeable. Bought a bike rack from…read morethem and they had it unboxed and ready to go when I arrived.

My husband and I stopped in here after dropping off our five year old at Northstar's snowboard…read moreschool. This was our first time dropping him off and so were a little stunned that they just took him and told use to pick him up at the end of the day. (No really it was the best after the initial shock that we wouldn't help him with boots etc. - Great school). Anyway husband needed a new pair of gloves so we stopped in the Patagonia store - and in the course of conversation with David it came out that he had some experience with the ski school and proceeded to allow us to pepper him with questions for a good 10-15 minutes and really put our minds at ease - but also encouraged us to keep our son going with the snowboarding practice. In the middle of all of the questions he also helped my husband with gloves, socks and a belt. Overall the experience was made by David and his friendliness and taking the time out for us!

The older lady working there today (July 7th, at about 1:30pm) was extremely rude to my family.read more

Wow, I scored! I have been looking for the trifecta of light weight hoodies for ages…read more Hood, zippered pockets and full zip. If you don't think that it's difficult to find all 3 in one garment plus an excellent form fitting look, please advise. Lucky me, After combing every other outdoor store at Northstar, I found 2 here and they were both 40% off. One was a pale, minty green Cotopaxi with a fiber filled quilted front. I also had the luck of finding a pair of ON cloud tec, multi colored running shoes in my size at half price. The bonus on these was a rubberized, outer finish for rainy weather. Be sure to peruse the entire men's and women's clothing selection. You will find creative, designer sportswear that you don't see everywhere. I had a hungry man at my heels so I missed a lot.

Toby, Scottie and Erika are fantastic - they took such great care of us!…read more This was our very first time in Tahoe with our kids and friends (who are avid skiers) and our friends were impressed by the quality of the rental gear. During the COVID era, the most usual practices can be grueling, unpleasant and somewhat tedious. Getting fitting out for rentals is tedious in any case (with 6 year old in tow).. but it's the bright faces of the crew and their efficient work that truly make all the difference. In and out.. as quickly as we could possibly be! Super happy with the equipment, guidance and help. When we were nearly late to our ski lesson, they helped out tremendously. When I wasn't sure about fit of the boot, they had all the info. When we wanted a harness for our 6 year old (he was FLYING at a speed we weren't comfortable), Toby and Erika were there to help. Thank you guys!

Wide selection of both eyewear and clothing for such a small store. During busier days, being at…read moreNorthstar village, try parking up at the circle where the attendants will allow 30 minutes free.

OK, well I admit over the years I've become an Oakley poster boy. The goggles and glasses fit and…read morefunction perfectly for me so why not be? Excellent new shop of eyewear and apparel. Just wish it wasn't 200 miles away from me. Guess I'll just have to brave the one in Santana Row...

Amazing customer service. Maddy helped us fix a binding issue for my daughter. Got us back up…read moreboarding ASAP. Thanks so much! Phenomenal shop!

Insane customer service!!! Maddy is incredibly helpful and knowledgeable. I came in and my boots…read morewere a bit tight, she heat molded it up and my toes can actually wiggle. Not only that she helped my good friend fix her binding up to get her back on the mtn! She is amazing! Highly recommend coming in to check out their selection and if you need any help!

I went there for renting skis to go to NorthStar…read more It was open from early and closes at 7pm, so I could pick up and drop off before going to skiing. I was there on Sunday and it had few customers, no wait time. I was in and out with 10 minutes. Everything was very quick and clear. Return was the same, very quick agian. No wait time. The price was much cheaper than at the resort and service was better.

Great service and friendly staff! Very helpful. We have rented from her for a couple years.read more

Delicious coffee shop! Owner operated. Blueberry scones was…read moreon target! Gem of a spot with beach front seating!!

Today was cruising the Lake area and decided to stop in and chill for a bit at the lake. Love it…read morebecause it's never very packed and it's great little gem with plenty of seating on patio and you can take down to the beach at picnic tables as well. First time trying the food and Aiden was the young man who helped me and was great service. Kudos to the girl too (didn't get name) who made the burrito because it was Delish. I had the Bacon Jam Breakfast Burrito.I love that the burrito was grilled and had like an herb encrusted grilled on that was so good . Size was perfect, Comes with a side salsa that was delish too. Just chilled on the patio and enjoyed the Lake. Highly recommend the spot and Beach too. You can bring your dogs to beach too and it's a smooth rock beach not Sandy but still very enjoyable for a nice dip in the water. Enjoy !!!!

Start Haus is the best. We've been going here since at least three location changes by them, and…read moreit seems to keep getting better. The number of StartHaus ski wraps we have in our ski locker tells me how much we love the place. They routinely take really good care of us getting bindings mounted or doing slight tune ups to our gear. You can tell they know what they are doing and take the time to do things right. We've never bought gear from them directly (as I often get last years gear on sale) but they don't seem to mind. My brother-in-law says their boot fitting service is top notch.

Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!