Always just a phone call away and usually has any problems I have diagnosed over the phone within…read moreminutes... Great customer service and always a friendly smiling face!!!! Thanks Dan for all that you do!!!

From the owner: We have been serving the East Texas area since 1976, providing the best service, lowest prices you…read morewill find. We have the most knowledgeable technicians,with37yearsexperience, we know everything about ice machines. Give us a call if you need new equipment, service or would like to lease an ice machine. We also offer the shortest lease term in our area.

After being snubbed by Don's Appliances in Tyler, TX, I called Jordan's in Ben Wheeler and asked if…read morethey had a Maytag dishwasher in white with a food grinder. Mike told me he has one. I drove over and 30 minutes later I was on the way home with what is likely the last top of the line Maytag dishwasher in white in the whole US. Thanks, Jordan's!!!

This review rating is for the Cafe. It's delicious! Quality! Great portions! Friendly cook lady!…read more Now, if the guy up front at the register wasn't so dang grumpy (every single time I go in there....), that place might have a booming business! Somebody help this man! He just needs a friendly person running the front desk and he can stay behind the scenes or something. He just seems like he doesn't wanna be there and it shows...

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

My wife and I have used Walt's since 1973. As our family grew and we…read moreneeded new appliances or ones fixed, we always returned to them. They have always put honesty and integrity up front. I believe that's called "Customer service". They have fair prices and I trust them.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Purchased Washers and Dryers 2 mos ago. Good service! They have 30 day warranty. Still working…read moregood. They have more appliances availble in reasonable price.

I did not buy anything from this fine retail shop because they didn't pressure me to buy anything…read more They informed me to get a whirlpool repair man instead these two guys were old old school. Business owners didn't want to take advantage of anybody didn't want anything go in there and give them your business if you want washer and dryer if you want to refrigerator if you want dishwasher, whatever you want whatever you need these guys are honest

Purchased Whirlpool slide in electric range 3 years ago. Soon after warranty expired paint coming…read moreoff top of range. First black and now stainless steel. This range only self cleans by Aqua-Lift technology- Distilled water in bottom of range so it steams a little. Moseley told us that was the only method being offered due to safety. It does NOT clean. I learned shortly after that the former technology with high heat is still available on certain brands. I wished still had my 20 year old Kenmore. Worked better and had all paint! Don't plan to purchase another Whirlpool!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

Been doing business at this location for 4 years. Always easy to talk with the staff. And if you…read moreneed something not in house just ask.

The customer service here is beyond 5 Stars! They went above and beyond to help us out with a much…read moreneeded freezer situation. Very good people and a great variety of appliances and other items for your home. Thank you all so much again! A+ 5 stars great team at this location.