Always just a phone call away and usually has any problems I have diagnosed over the phone within…read moreminutes... Great customer service and always a friendly smiling face!!!! Thanks Dan for all that you do!!!

From the owner: We have been serving the East Texas area since 1976, providing the best service, lowest prices you…read morewill find. We have the most knowledgeable technicians,with37yearsexperience, we know everything about ice machines. Give us a call if you need new equipment, service or would like to lease an ice machine. We also offer the shortest lease term in our area.

After being snubbed by Don's Appliances in Tyler, TX, I called Jordan's in Ben Wheeler and asked if…read morethey had a Maytag dishwasher in white with a food grinder. Mike told me he has one. I drove over and 30 minutes later I was on the way home with what is likely the last top of the line Maytag dishwasher in white in the whole US. Thanks, Jordan's!!!

Based on some more recent visits, I'm going to raise my review to 4 stars. The breakfasts were good…read morehomestyle meals. I did shy away from biscuits and gravy due to an earlier experience but all in all it's good food.

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

Purchased Washers and Dryers 2 mos ago. Good service! They have 30 day warranty. Still working…read moregood. They have more appliances availble in reasonable price.

I did not buy anything from this fine retail shop because they didn't pressure me to buy anything…read more They informed me to get a whirlpool repair man instead these two guys were old old school. Business owners didn't want to take advantage of anybody didn't want anything go in there and give them your business if you want washer and dryer if you want to refrigerator if you want dishwasher, whatever you want whatever you need these guys are honest

Purchased Whirlpool slide in electric range 3 years ago. Soon after warranty expired paint coming…read moreoff top of range. First black and now stainless steel. This range only self cleans by Aqua-Lift technology- Distilled water in bottom of range so it steams a little. Moseley told us that was the only method being offered due to safety. It does NOT clean. I learned shortly after that the former technology with high heat is still available on certain brands. I wished still had my 20 year old Kenmore. Worked better and had all paint! Don't plan to purchase another Whirlpool!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

I bought 3 appliances for my outdoor island remodel, Grill, Flattop and dual burner fryer. We had…read moreissues with fryer first time I used it .The manufacturer was not working with the dealer to resolve issue. My salesman Collin, stayed in constant contact with me during his talks with mfg. Collin did not stop fighting for me until he got a satisfactory resolution. They were out last week to replace unit.

Been doing business at this location for 4 years. Always easy to talk with the staff. And if you…read moreneed something not in house just ask.

The customer service here is beyond 5 Stars! They went above and beyond to help us out with a much…read moreneeded freezer situation. Very good people and a great variety of appliances and other items for your home. Thank you all so much again! A+ 5 stars great team at this location.