Terrible customer service every time I call or go to this store. I put in a service request to fix a brand new washer and dryer set and the phone rep tells me they are new units I shouldn't be experiencing any problems but I am. She told me they would come remove the units to test the units at there location and leave me with a set of loaners. When the technician arrived his face mask was present on his chin the entire time while he was in my unit he spent about an hour running the cycle on both machine to not aknowedge what the issue was.I call the manager and informed her that what I was told is not what's happening she informed me that I didn't have a issue earlier with them coming to my house mind you that was before he spent an hour inside my home without a face mask not resolving the issue. She proceeded to hang up in my face after I asked for her managers she wouldn't provide me with his name her excuse was that she wanted to talk to him before I could. I got hung up a total of 5 times I ended up calling back and canceling my leasing agreement because the lack of concern and disrespect throughout the whole ordeal. I will not ever do business with Aaron's. read more