The furniture is beautiful, the sales lady very nice.... but trying to actually get the items in…read moreyour home requires an act of Congress. The sales lady advised that the product needed to be orderd - ok, I get it. I had to constantly call them, they NEVER ONCE called me to advise of status - very poor customer service!!! At 4 weeks I recvd all but my 4 nightstands. We are now at 6 weeks and I still do not have them. The lady tried to blame it on Coronavirus. Uhhh No! The truckers are still hauling goods - that hasn't stopped. I advised if I dont recv the nightstands the 1st part of April, I want a refund. NO ONE HAS APOLOGIZED FOR THE POOR COMMUNICATION! The store had no problem taking my $3,000 check! I will NEVER EVER purchase another item from this retailer. IF YOU HAVE MONTHS, SHOP THERE. IF NOT, GO ANYWHERE ELSE.

Absolutely beautiful furniture store in Terrell, wish I could buy majority of items in here!read more

It appears this thrift store is no longer in business... It…read moreappears this thrift store is no longer in business... It appears this thrift store is no longer in business... It appears this thrift store is no longer in business...

I frequent resale shops. Most of these shops do not bother to clean the items they sell. They…read morecertainly do not attempt to repair anything. Not at Searcey's! This store is clean!!! It looks like they mop the floors every morning. As far as their inventory, almost every piece of furniture looks as if it came from the showroom floor. No particle board furniture in this store. The appliances they sell are gently used, reasonably priced, and Searcey's has every price point. I have bought several items from Searcey's and everything is fantastic. I liked going in to look because they were a cash only store. Which means, I would have to think about my purchase while going to the bank. Well, they take credit & debt cards now. Great store with honest owner's...they work the store everyday and do not have employees. I like to go on Tuesdays and Wednesdays to see if they have any new items from the weekend estate sales.

Jose was absolutely amazing. I had questions and so we setup a time for me to meet him at the…read morestore. When I arrived, he was already helping another couple. That did not matter we all turned it into a great time...helping each other try out mattresses and bases. Through it all Jose was knowledgeable and kept up with both of our many questions and needs. If you are looking for someone who takes the time to understand you and will not try to get over. Please call Jose he is top notch!

Larry was amazing. My wife and I came in due to her mother passing 48 hours ago. We needed a new…read moreadjustable base for her father who is in our care. Larry crushed it and our new base will be delivered this weekend. I cannot tell you how nice it is to work with a consummate professional like Larry. He really loves what he does and it shows. Thanks again Larry!! We felt lighter than we have in days when we left. 100% recommend this location.

Everything went well. From the moment we walked into the store. We were greeted immediately by a…read morefriendly staff member. We were introduced to Carlos who was very helpful The item we wanted was not in stock. I started searching on their website and chatted online with their main store. They worked with me for several days helping me find what I wanted for my new house. I researched the company. They are minority owned and run. I was very pleased with buying and supporting a very successful minority business. Such a pleasure to do business with a very nice friendly minority owned company.

From the owner: Since 2003, DFW families have trusted Canales to furnish their homes. We are proud to offer high…read morequality furniture, mattresses, appliances and home decor at the lowest price guaranteed. Our friendly and professional people work hard for our customers every day, both in-store and online.

This man loves him a bargain. That explains why I often find myself at places like Big Lots. There…read moreare often many a treasure to be found at this chains stores. This store, however, was a complete wreck. Things in the middle of the aisles, things shelved in wrong sections of the store, employees that don't know where anything is located. The store was also not well kept-many burnt out bulbs,filthy floors,and a restroom most truckstops would be ashamed to call their own! Why then did they even get two stars? Cause like I said I love me a good deal-and I was able to find several of them!

I have always loved this store, however I had a very bad experience. I wanted a new recliner for…read moremy husband. I found 3 at a store in Tyler but I live closer to Terrell and wanted my husband to pick which one fit best. I checked online and yes, they had the same 3 chairs in stock. When I arrived with truck and hubby ready to buy, only 1 chair was on the floor. I asked a young man about the others and he said yes, they had them but they had not been opened. I asked him to. He refused unless I guaranteed him I'd buy it--even before trying it! Aggravated, I called the Mesquite store, only 20 more miles down the road, and after talking with 3 people, even though the website said they had the chairs in stock, no one could walk over and tell me for sure the chairs were on the floor! It's not rocket science! What everyone didn't know, I was going to buy 2 chairs. There was a 20% off sale that day. I feel like I wasted an afternoon and gas. Too mad to go back right now.

We bought a top-of-the-line mattress from this company in 2019. My husband needs a a dependable…read moremattress for his back, he sees a chiropractor once a week. It is now 2025 and it is still in excellent shape unlike the other mattresses we have in the house bought later from other furniture stores. Today, we drove for an hour to go back to his store to purchase a new one for our teenage son. Mark was just the same, full of knowledge and integrity. He took the time to help us select just the right one. If you need a good night's sleep on a mattress that won't cave in on you, this is the place to go.

Marc and his team made buying matresses easy and fast. No high pressure and payment options were…read moreavailable. The service was excellent and delivery was fast and saved us a trip to Dallas.

Want to talk about a heartless company our daughter had to deal with this week. She ordered a new…read morebed for her husband from Mattress Zone in Terrell following his unexpected surgery this week. Tragically, he passed away the same day- She called them the next day to cancel it- it hadn't been shipped or anything yet. They told her she is still responsible for the nearly $300 restocking fee! So not only is she having to plan a funeral for her husband, she has the added burden of this! I thought a business could have a little compassion, but apparently not.

First of all, this place is called Mattress Zone now and boy howdy they are not interested in your…read morebusiness. A young guy casually said I should shop somewhere else when I asked if they could give me a more competitive delivery fee - and we were ready to drop $1k.