I visited relax the back about a month ago and had a great experience with Billy. He was very…read morehelpful in showing me how their process works and finding the right style chair for my office. The chairs are a bit pricey but my back feels much better. I am having less lower back pain and I feel as though I can sit in my chair longer without having to get up and stretch constantly. The store is well put together and in a perfect location. Wonderful, friendly service and great products!

This store is expensive but worth the investment. I was having back problems and missing work. It…read morewas caused by the cheap chair my office provided and then the one I bought (I have aged out of poor ergonomics). I frantically (pain was severe) invested in the Relax The Back chair and now feel great. I am typically a DIY and find a bargain person, since that did not work I went to the experts. There was a hiccup on the chair and they made it right. YES- INVEST IN YOUR BACK HERE.

After doing some research on NapLab, we knew Saatva had some of the top choices for a mattress…read morebrand. We knew we'd likely buy a Saatva mattress but knew buying a mattress sight-unseen is a huge risk. The showroom was very contemporary and elegant too. We were able to try the different levels of firmness and different types of beds (Classic, Hybrid, Memory Foam). They provided disposable fabric covers for when we laid on the beds. The shopping experience was very informative (Zeke helped us) and it became an easy choice to make. We had made our decision but weren't able to purchase it on the day of because we needed to go home and measure the height of the mattress we needed. And there was zero sales pressure. This is not the typical mattress sales experience you might expect. We learned that the sales people actually don't work on commissions. This location is at West Village, which is not a place I have been in a long time nor frequent. However, we were able to park the free garage and just walk a block to get there.

Purchased queen bed. Fast service nice staff. They will take care of you. Will be returning to…read morebuy a twin mattress.

I've been here twice this week at 2:00pm and the doors are locked and internal lights are off;…read morehowever the OPEN sign is illuminated. I won't be back.

The service from beginning to end was fantastic! I will never go to a Nebraska Furniture again…read more Great deals on everything and the delivery service was flawless. Micheal Bravo helped us with our purchase and customizing our new couch and office chair.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

A week ago I decided to swing by the store to look at mattresses. Over the years I had passed by…read morenumerous times . I left my home later than planned. It was after 10am when I made it safely to the store. To my surprise there was a note on the door stating employee had left to get lunch be back in 5mins. I walked ‍ away disappointed returned to my car. Decided to call the business as I found their number on Google. I spoke with Jeremy owner of this family owned business. He advised he would call the employee to see where he was. As I sat in my car waiting patiently I saw a young man looking at me trying to get my attention. He was the sales rep who apologized as I walked ‍ inside the store. First impression of the show room it was clean smelled nice and the mattresses were organized on the floor. Mike, sales rep asked what my budget was and showed me 2 mattresses he asked me to lie on on each mattress to see which one would fit my sleep needs. I explained to Mike I suffer from insomnia. I am a stomach sleeper . He asked if I preferred soft or a firm mattress. I advised the firmer the better . I followed him to the desk to get my order written up. Initially I thought my delivery would be the next day . The store didn't have the mattress in stock . It had to be ordered. We agreed on having it delivered in exactly a week. Mike asked if it were to arrive before Christmas would I be interested in having it delivered sooner than the following week. I replied there's no rush but if it were to arrive to their store earlier that would be cool. Last year I made a purchase at a well known competitor whom over the years I had purchased several items from them. What a shock this company left my item outside on my porch . I had to struggle to bring it inside my home . I asked Mike if they offered setup and haul away service of the old mattress. He advised yes they would with a charge for delivery, and haul away. I felt comfortable enough to proceed with the sale of the new mattress which comes with a 10 year warranty. The delivery driver named James gave me a courtesy call advising he should arrive at my home in approximately 15 minutes according to the GPS he was using . Upon James safe arrival I led him to my primary bedroom where he easily picked up the old mattress like it was a rag doll and proceeded to load it on his truck. He removed the plastic on my new mattress I was surprised to see how thick it was . I became excited in anticipation of sleeping on my new mattress. James and I were able to engage in conversation while he was here . I received good customer service from Jeremy, Mike, and James . Thank you guys for assistance in choosing my new mattress to having it delivered to my home.

We love Caleb. He knew his stuff. Would def recommend. No fluff. Just great advice and great pricesread more

The guys were very knowledgeable and helpful. They were not pushy and easy to talk to. The only…read moreissue was that their credit card machine wasn't working so they offered to deliver my new mattress for free and also, deliver the receipt. I received both items within four hours and Zane carried it up three flights of stairs. Thanks guys!

AVIOD! I regret buying a mattress here!…read more I brought my mattress home when I removed the plastic, I noticed in one of the corners there was 3 tears on it! I contacted Ricky and he just said, " I'll informed my colleagues..." He didn't even apologize, offer to exchange, or even offer me a discount for selling a ripped mattress!! Any business who wants a good reputation needs to provide good customer service. Obviously they failed to do so.

The service was excellent! I was able to buy two twin beds and have it delivered the same day…read more Very reasonable prices as well.

Eddie is so knowledgeable. My boyfriend is 6'3" and I am 5'0". He was extremely transparent about…read morethe chairs that would work for us and gave us first class treatment during our visit. I can't imagine getting a better price or feeling more informed about this purchase if I had gone anywhere else. Our friends had us try one of their chairs they bought from Eddie awhile back while we were at their house and we were immediately sold. They recommended us and we are so glad they did. Thank you for all of your help, Eddie!

Eddie is the best salesman! He is so honest, friendly and helpful. He helped me find my dream…read moremassage chair within my budget. I highly recommend Eddie if you are looking for a massage chair! He even followed up with me for the delivery and after delivery.