Loved them but their gone now. I furnished my entire home with their furniture. 6 years later it's…read morestill good

Great prices, professional and easy to shop with Thanks for helping make our transition from Cali…read moreto Texas easy. Micheal was great help!

This business is closed and has been evicted. So unless…read morethere's another location idk about, not sure why it even comes up on search results of any kind. Given the look of the place (yikes) and the eviction notice, don't think I'd ever remotely get involved with a "business" like this.

When I went there, I had a certain price range I wanted to spend and a vague idea of what I wanted…read more I definitely got the most furniture for my price and even more than what I thought I could afford. The set I bought is perfect and I love it. I was really happy with the money I spent and even more with my selection. Must go back for bedroom set now!

You can tell this place takes quality seriously. The selection is thoughtful and the whole vibe…read morefeels personal, nothing like a big box store. Ryan matched that energy completely. He asked real questions, listened, and helped me find exactly the right fit. Mattress shopping can feel so overwhelming but he made the whole process genuinely easy from start to finish.​​​​​​​​​​​​​​​​

only about 15 mattresses (about 7 different brands) there to try out, store is poorly lit, no…read moresignage on the strip mall marquees, salesperson was not trained well (didn't know very much about the different mattresses offered by the brands they sell there), and just gave off "car-salesman"-type vibes... cannot recommend (especially if you have to travel far to the one location they have)...

To everyone who need to buy furniture this place have the best type of furniture and the best price…read morein town I moved to Dallas 2 years ago and I bought my furniture in garland location, and now I moved to Plano and find out that they open new location in Plano . The customer service is great and also the delivery is on time. I highly recommend furniture empire to everyone.

Great staff, and the pricing for the furniture is great! I was also able to get same day delivery!read more

Found them after looking for sectionals on Facebook market. Figured I would try a smaller owned…read morebusiness, boy do I regret that. They let me know they buy all of their furniture from the Ashley furniture wholesaler so u thought great it'll be pretty good quality. We picked out a sectional we liked and they said they'd give us a deal if we wanted to get dressers from them too. We wanted black dressers and found some in the magazine they had that we liked. Paid $1650 after tax and delivery fees for a sectional and 2 dressers. I left happy to support a small business and looking forward to my new furniture which u chose to get delivered 3 days later. Upon delivery they dropped off all the furniture in the boxes and wrapped up in the living room and just left. The couch pieces were sitting up on end leaving me to take it out of all the packaging and set it up. Okay no biggie. Couch comes out good other then it missing the hardware to put the legs on. Dressers, not so great. They were the complete wrong size from what was in the magazine. Over a foot shorter in height in the one dresser and a foot shorter in length on the other. I call them up and let them know there just be something wrong and they ask me to bring both dressers back to the store before 5pm so they can call the supplier. I live 35 min from the store and both dressers don't fit in one car. So 4 days later in a Saturday when I can get there on time we drive two cars 35 min to bring back these dressers. After we paid $50 for delivery in order to avoid this. We get to the store and they offer us a comparable in size dresser set for an additional $100. I stated I will not be paying more considering I had to move the furniture back here myself and because we had paid for dressers of that size to begin with. After numerous disagreements and constantly getting talked over by the employee Sam. They agreed to waive the $100 but said it would be 7-10 days until delivery but they'd call us Monday to let us know a specific date. Monday comes and no call. I call Thursday and they claim it'll be ready early the following week. I call Monday the following week and they said about her 3-5 days. I call three days later and they say tomorrow morning (Thursday). I call Thursday afternoon and they say it won't be until that night. Finally I get a call from the movers and they end up being an hour later then they told me on the phone. This time I specifically ask then to unwrap everything so we can make sure it is correct. Upon unwrapping we find the leg is chipped, the drawers on the one dresser are work around the edges with the pain coming off and the other dresser the top drawer is crooked and the bottom won't close without lifting up the one above it. The movers did the best they could to make adjustments but overall couldn't fix much. I would not recommend this company to anyone.

Graham was very friendly and attentive. He helped us find the best option and clearly explained…read moreeverything to us. Thank you!!!

I really want to give this business a better rating! the person that helped me was not very…read moreattentive and I felt like I was bothering him. Thankfully MJ came in and took over. We just spent $5000 with this company only to find out that the bed is correct however all the sheets that we ordered were for the wrong size. Like I said the original person helping us didn't really care. When we returned to have the order corrected Mike took over with a smile handled everything immediately thank us and even remembered us from when we bought our first mattress a few years ago. By no means is this a bad company however I strongly suggest researching and requesting specific people when it comes to visiting this location

After doing some research on NapLab, we knew Saatva had some of the top choices for a mattress…read morebrand. We knew we'd likely buy a Saatva mattress but knew buying a mattress sight-unseen is a huge risk. The showroom was very contemporary and elegant too. We were able to try the different levels of firmness and different types of beds (Classic, Hybrid, Memory Foam). They provided disposable fabric covers for when we laid on the beds. The shopping experience was very informative (Zeke helped us) and it became an easy choice to make. We had made our decision but weren't able to purchase it on the day of because we needed to go home and measure the height of the mattress we needed. And there was zero sales pressure. This is not the typical mattress sales experience you might expect. We learned that the sales people actually don't work on commissions. This location is at West Village, which is not a place I have been in a long time nor frequent. However, we were able to park the free garage and just walk a block to get there.

We were looking to buy an adjustable bed. I happened to see "motion" on my way to work. I'm so glad…read moreI did! We stopped at the store. We were greeted by Nick as soon as we arrived. We told him what we were looking for and he showed us everything available (Nick is very knowledgeable about his products). We were able to try different ones, and decided which one suited us best! We were never pressured, the products sold themselves (high quality)! Our bed was delivered and set up the following day! Totally happy with our purchase! We will definitely be referring our family/friends! AND WE WERE ABLE TO SHOP LOCAL!!! Bill & Joni Bacon