Stopped by to shop quick visit, nice staff members and merchandise. I did find a treasure but had fun looking.

A C+ from Better Business Bureau, 3.5 stars Google. I agree with 1 star ratings- everything mentioned happeded. A friend + I were browsing. She's looking for a LR set but this style just doesn't match her home. We entered the store, the salesman followed us- asking if we need help. We told him we are just browsing. He moved on to a couple by more expensive furniture(probably gets paid commission), but he came back to bother us. I saw the styles/prices, this wasn't a place for us. I told her I will eventually get a specific table(1 on clearance) but don't have room now-the salesperson was close enough to hear me. She asked him about LR sets- similar to wants but pricey. Salesperson would take % off, add some wine club, + reduce delivery charge(anyting to make the sale). I lost interest, wasn't going to buy, wandered the rest of the store. The table I was going to purchase(eventually) was marked down over half price- salesman had to push that issue, the old "better purchase it now, it's the last one at that price" routine. When the salesman starts telling me I have to purchase now- "clearance item will not last or may be gone tomorrow"- I'm leaving without buying. It's the oldest trick in the book + I always find something after I leave those pressured sales. My friend fell for the sales "BS"- my birthday was a couple weeks previously and she wanted to get me something so she agreed to buy the table on clearance- although I had already told both of them I had to make room for it in my home. I don't like the cluttered, cram packed with furniture look. When I found out about it, I was not happy- but she said the salesman told her there were no returns on clearance items. I felt at this time I was being forced to take something I didn't want or have room for in my home. So a few days later we went back to Ricks, told them I did not have room in my home for the table. Salesman said he would cancel my table and put that deposit on her living room set she ordered(could take 4-6 weeks for delivery- I bet it will be faster, it seems like once they get the deposit/sale, they will say or do anything to keep it). Also, there is no written documentation for the living room set explaining type of material used or warranty information- they can tell us someting today and be something different next year. We were told they use microfiber, there is a 1 year coverage on the microfiber material and 5 year coverage on the mechanical frame of living room set. Meanwhile the past few days I measured her living room- discovered the set she ordered is really too big to fit/be crowded. She has done this before- another furniture company delivered a couch- it would not fit thru the front door and they couldn't or wouldn't take it apart. On our second trip to Ricks-to cancel my table-, I mentioned to the salesman- the ordered living room set is probably too big, and our previous issues with the front door. The salesman stated the couch and loveseat will fit thru the door. His words-"The couch will fit thru the door if you(me) can fit thru the door"- meaning I am a big person. There were 2 new customers in the store browsing- and they were larger in size than me so not only did I got offended, I could tell by the way they acted- they were offended also. They walked out without a purchase. My friend and I both think this whole experience was pressured- even some other reviews mention the saleperson telling them to "buy it"- what ever "it" was. Especially when they got me involved- salesman pushing to buy the clearance item- "when it sales, it's the last one at that price". I have enough money to purchase it, but not the room- I felt forced to take something I didn't want/need. My friend purchased furniture which will make her living room too crowded and honestly, she's afraid to cancel the sale with how pushy the salesman was. I probably can't do it because it's in her name. I work with many senior/disabled people and I believe you should have enough room to use a walker or wheelchair in your home- just in case you need to. read more

BUYER BEWARE !!! 1/25/2021 we purchased 2 couches, the owner (Rick) told us they were leather. There was no mention that they were faux material. We had previous experience with faux material on RV furinture and would not have purchased the couches if it was known. Had no reason not to belive himIn May 2024 the faux material started to peel, calld Ricks home store and they arranged to have the couch backs re-covered at a addtional cost of $400.00. Didn`t have much of a choice but to have it done. The re-covering was done properley. Now were stuck with having some type of cover on the couches to keep from having the pealing issue again. Aparently we should have had him provide the mfg. information before purchasing. Now were paying for dealing with Rick`s Home Store. read more

Unique store in a quaint downtown setting. Went in on a whim and found EXACTLY what we were looking for - a solid wood dining table. It's not inexpensive but worth every penny for what we got. Brad was friendly & helpful and next day pickup was a breeze. read more

Ricks Home Store - 48" round dining table - looks perfect in our kitchen! - Furniture Stores Near Me - Wylie, Texas

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Horrible toxic smell on wood. Save yourself the hassle n money. We got excited because they said they got south of border and were in stock. read more

Friendly and helpful staff. The store has nice items. I would recommend checking the place out if you're in need of furniture.

RICKS Home Store is awesome because of Brad's quick help. My Lab pup O'Malley put holes by accident in my waterbed mattress. Two days later new mattress, liner and conditioner good to go. Sleep is a beautiful thing. Thank you Brad and Rick. Lisa Christensen Customer Carrollton, TX read more

Rick provides amazing customer service, unique options for your home and always has new fun things to look at.

Excellent quality with prices in the high(er) range...Brad was very helpful! If you are looking for high quality wooden furniture and cost is not a concern, this is a fantastic place to check out! read more

Very awkward experience. I came in on a whim to browse around and get an idea of the selection. Usually when I shop I like to be given time and space to take everything in on my own, especially when it comes to furniture and home goods. The man working followed me around the store and watched me from the moment I stepped in to the moment I left. I appreciate good customer service but this felt uncomfortable and invasive. I will not be back. read more

Even if you are not in to western décor, which I am not, this places rocks especially for mattresses! Rick has been buying these mattresses which are made in Haltom City, for three decades and they are amazing! We recently purchased a King mattress with memory foam topping for less than a third of what we paid for one 4 1/2 years ago at Mattress Firm! This is our third mattress from Rick's and he has never disappointed! The only reason we bought somewhere else 4 1/2 years ago is because Rick had moved and we didn't know where to find him but we know where he is now and was most definitely worth the drive! read more

After many months of searching we settled and paid more for a sofa table we were going to use as a entry way piece. At first customer service was ok, they told us 2-4 weeks. Ok no problem. About 3 weeks later it was in! Awesome we were finished with our project in the entry way and ready for it. My husband and oldest son picked it up and i unwrapped it. Immediately I noticed the cuts on it were bad very uneven. It was wobbly. I called up immediately and we returned it within an hour of picking it up. We were told they would have their guy look at it and see what can be done. The following Monday I get a call and I'm told they are ordering another one but it will be 2-4 weeks. No problem, I understand, and we waited. After three weeks went by we called for an update. This time customer service seemed non existent, and I was told they would call me back with an update. Instead, I called back the next day and after I was told didn't you already pick it up? This was after calling back a 3rd time. I explained I was told I would get a call back the day before with an update. He tells me it's beyond his control ( understand that his supplier hasn't shipped it) but the question is why? And how much longer before they ship it. Instead of looking into it as he said he said he has no problem with people being mad at him for something not in his control. Unfortunately I believe customer service is within his control. He offered a refund at that point, and I took the refund. I wouldn't order furniture from them again. They didn't check it prior to giving it. They did try and say oh it's rustic then walked us to the initial piece we saw on their floor, and said see, to which we saw a perfect cut piece, unlike the one we had been given. We have bought other rustic furniture from another store, so we aren't new to it. We chose here because it was closer for us as we no longer live close by the other one. We will choose to drive further for our furniture needs. read more