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    Mattress Experts

    5.0 (9 reviews)
    ModerateMattresses
    Closed 10:00 am - 7:00 pm

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    16 years ago

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    14 years ago

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    10 years ago

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    9 years ago

    My parents and I have purchased 3 mattresses from them and have been very satisfied with not only the product but also the customer service!

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    BoxDrop Mattress Rowlett

    BoxDrop Mattress Rowlett

    4.3(6 reviews)
    5.9 mi

    I purchased a mattress from here last year that was very inexpensive for a guest bedroom. My…read morefamily recently visited from out of state and couldn't get done raving about how great this mattress was! Went home and slept on their very expensive Sleep Number bed and said it couldn't compare because all their aches and pains were back that was not the case after sleeping on this mattress.

    I wish I was giving this place a 5 star rating but their customer service is absolutely terrible…read more We bought a mattress from them a few years back and had no problems. The gentleman we purchased it from was wonderful, patient and nice. A few weeks back we went back to buy a newer mattress and the man we purchased from seemed to not know what he was talking about, and had zero personality or interest in helping. We had to make a choice on a mattress in a hurry with little help from him. Once we purchased it, we loaded up our mattress and took it home. We slept on it one night and it was terrible. So we called the next day and asked if we could switch it out. The woman who answered also seemed agitated we called, was rude on the phone, offered us no option for replacement and just basically told us to kick rocks. I am incredibly surprised by the behavior of both of them, especially since they didn't want to even attempt to help us. My husband hasn't slept properly on this mattress in weeks. I plan on reporting them since they won't help in an exchange. I wish the person who ran it before was still working there. My husband has a bad back and neck and we are not a family of means. I wish we could get help.

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    Mattress Experts - mattresses - Updated May 2026

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