I LOVE THIS PLACE! Nick was the best to work with my family and I to get a really really great…read moredeal on what we need. I don't know what everyone else is talking about. I'm impressed and would definitely recommend this place to everyone!!!

Want to talk about a heartless company our daughter had to deal with this week. She ordered a new…read morebed for her husband from Mattress Zone in Terrell following his unexpected surgery this week. Tragically, he passed away the same day- She called them the next day to cancel it- it hadn't been shipped or anything yet. They told her she is still responsible for the nearly $300 restocking fee! So not only is she having to plan a funeral for her husband, she has the added burden of this! I thought a business could have a little compassion, but apparently not.

I shopped everywhere, online and brick & mortar. I had found a set at a good price online, but I…read morestill had one more store I wanted to check. As luck would have it, Furniture One had the exact set I wanted in the color I wanted! Only thing was the price was more :( Courtney was helping us, and asked if she could see the website. She matched their price :) She was SO sweet and helpful! I would have hugged her, but I wasn't sure if she was a hugger. I would much rather do business local than online, and Courtney and the owner were super nice.

My neighbor recommended a furniture store in Terrel. Unfortunately I went to the wrong store AND am…read morequite happy to say I did! As we entered the store I immediately saw a couch I wanted. Easy enough!! Lots of merchandise in the store to choose from at great prices. We ended up buying the sofa as well as another piece of furniture. The employee who helped us (Landon) was such a friendly guy who made us feel like part of the Furniture One family! I will most definitely be going back to this store as well as recommending it to others! So glad I walked into the wrong place!!!!

Joel was very friendly, punctual, knowledgeable, and had a great selection of mattresses. With an…read morehours notice, he was able to bring us to his warehouse and deliver the mattress the morning after communicating with him. I love the mattress that I purchased, and the other mattresses that he had were for all kinds of lifestyles and budgets. He also offers a five-year warranty for the mattress that we purchased.

I had the best experience with Joel! This is the place to go if you want quality at a great price!read more

Jose was absolutely amazing. I had questions and so we setup a time for me to meet him at the…read morestore. When I arrived, he was already helping another couple. That did not matter we all turned it into a great time...helping each other try out mattresses and bases. Through it all Jose was knowledgeable and kept up with both of our many questions and needs. If you are looking for someone who takes the time to understand you and will not try to get over. Please call Jose he is top notch!

Larry was amazing. My wife and I came in due to her mother passing 48 hours ago. We needed a new…read moreadjustable base for her father who is in our care. Larry crushed it and our new base will be delivered this weekend. I cannot tell you how nice it is to work with a consummate professional like Larry. He really loves what he does and it shows. Thanks again Larry!! We felt lighter than we have in days when we left. 100% recommend this location.

We bought a top-of-the-line mattress from this company in 2019. My husband needs a a dependable…read moremattress for his back, he sees a chiropractor once a week. It is now 2025 and it is still in excellent shape unlike the other mattresses we have in the house bought later from other furniture stores. Today, we drove for an hour to go back to his store to purchase a new one for our teenage son. Mark was just the same, full of knowledge and integrity. He took the time to help us select just the right one. If you need a good night's sleep on a mattress that won't cave in on you, this is the place to go.

Marc and his team made buying matresses easy and fast. No high pressure and payment options were…read moreavailable. The service was excellent and delivery was fast and saved us a trip to Dallas.

I've been to this location several times for mattresses and I've always been treated well. They're…read morevery knowledgeable and find the mattress that you really want and need without trying to upsell you. Great Store !!

Fantastic experience. Shopping local is important to me. We just needed a box spring and stopped in…read moreand left with one within 30 minutes. The gentleman who helped us was extremely helpful, discussed our options thoroughly and helped us load the box spring safely and securely. When I am ready to upgrade to a newer mattress I will work with these folks first.

Update: The owner of the store called me the day after I posted this review to apologize and he…read moretried to locate a new sectional. There wasn't a full set available so he refunded my money with no issue. Thank you for your quick response and resolution.

Really good store, I came in for some furniture and they did help me find the right mattress for my…read morebedroom and hook me up with some really good prices

I bought a $4000.00 Tempurpedic mattress in March 2025. 8 months later, it has indentions that are…read moreimpossible to sleep on. I have to sit up to turn over. The Firm will not honor the warranty on my mattress. I contacted Tempurpedic, they won't contact me back. They gave me instructions on how to do a warranty. It's impossible for me to do it. I'm screwed out of $4000.00. DONT BUY TEMPURPEDIC!! DONT BUY FROM MATTRESSES FIRM!!! They don't care about you after you pay them. I gave 1 star because I had to in order to post.

Walked in and was greeted my a worker who told us we were wasting our time to try to look for…read moremattresses without his help. I get commission, but man- at the cost of being rude to customers?! Uh no thanks. We took our money elsewhere.

Best prices on La-Z-Boy around. Misti was great to work with ... very patient with 2 old people…read morewho couldn't make up their minds! She was also very helpful. Can't wait to get in our 2 chairs!

Dont shop at this store. Lazy boy doesnt offer parts for…read morerecliner repair if you dont have exactly the exact model number. They wont even try to help you get parts for a two year old Dou recliner. The help are rude and talk to you like your a kid. I will not ever buy a lazy boy again. Especially from Hillards.

Amazing! Great service and we got a phenomenal discount! We just moved into our apartment and…read moreneeded a mattress as soon as possible. Phil helped us with our mattress and same day delivery!! $2,000 mattress he got it down for us. They have 70% off right now and are moving beginning of 2027. Highly recommend!

Pillowtop Phil is the BEST in the business. He made a great deal for me and my family selling three…read moreamazing quality mattresses for a fraction of the cost and time of what it would have been at a regular mattress store. I was in and out of there with a mattress I'm excited about and will be getting it the same evening I bought it. Unreal customer service!