Called up store Trent was still running the showroom Family business ..Bought BROYHILL recliners…read moreand sofa sets and the whole Livingroom set with coffee table etc.. and a Milly Mattress and its been 9 Years HE Stands by his products....and THE motor went out in one recliner Trent tracked down a new motor ....AWESOME CUSTOMER SERVICE should have part in 5-7 days.....Yahoo THE BEST SELCTIONS AND CUSTOMER SERVICE 5 STARS SHOP LOCAL.. VICTORIA F. M.

When I moved here, I decided to go to a local business. Owner of the shop Trent assisted me picking…read morefurniture and gave me really good prices. Furniture he recommended are solid and really comfortable. Few weeks ago, I purchased a recliner and an ottoman, so far Soo good and really comfortable. Had an issue with my recliner, he told me to bring the recliner back and within 3 days he gave me a call to pick up my recliner. I was really impressed. I highly recommend purchasing furniture from him.

We bought a top-of-the-line mattress from this company in 2019. My husband needs a a dependable…read moremattress for his back, he sees a chiropractor once a week. It is now 2025 and it is still in excellent shape unlike the other mattresses we have in the house bought later from other furniture stores. Today, we drove for an hour to go back to his store to purchase a new one for our teenage son. Mark was just the same, full of knowledge and integrity. He took the time to help us select just the right one. If you need a good night's sleep on a mattress that won't cave in on you, this is the place to go.

Marc and his team made buying matresses easy and fast. No high pressure and payment options were…read moreavailable. The service was excellent and delivery was fast and saved us a trip to Dallas.

Terrible store would never buy another thing from here. I was having back pain so we bought a new…read moremattress back pain. Continue to get worse went to a doctor etc. physical therapy still having a problem. At first, thought I had injured myself, but I'm convinced it's the mattress. I contacted the company because it had only been a month and an half. Was told they needed to speak with their superior, And would call me back. I waited for over a week and a half never got a response. Finally I reached back out and was told there is nothing they can do since it's been longer than 30 days. Any mattress company and any experts will tell you that 30 and 90 days to fully get used to a mattress. It's been two months and one week and this is the biggest piece of crap I've ever purchased. These people are crooks and I would never buy another thing there.

Bailey was super helpful in helping me pick out a mattress, and worked with me to find the best…read moredeal that suited what I was looking for. I shopped around to quite a few stores but this one had the best prices by far. A little inconspicuous- don't miss it next to the Sonic - worth checking out.

I had the best experience with Joel! This is the place to go if you want quality at a great price!read more

Mr Joel .......... DALLAS DISCOUNT MATTRESS - 972 679 9692 conventionally located in Addison …read more Joel is amazing & most educated in Mattress's - listens to ur needs & wants - an experience finding the right feel /hard/medium r soft........Joel can fill your needs. In one month - I bought 2 queens from him- not only bought 2 / paid/ he & delivered & set up / taking old away within 1.5 hours. When ur need is a new mattress -------- please call him for an appt.........u will not b disappointed plus u will b walking out without going over ur CC limit. KM

Jose was absolutely amazing. I had questions and so we setup a time for me to meet him at the…read morestore. When I arrived, he was already helping another couple. That did not matter we all turned it into a great time...helping each other try out mattresses and bases. Through it all Jose was knowledgeable and kept up with both of our many questions and needs. If you are looking for someone who takes the time to understand you and will not try to get over. Please call Jose he is top notch!

Larry was amazing. My wife and I came in due to her mother passing 48 hours ago. We needed a new…read moreadjustable base for her father who is in our care. Larry crushed it and our new base will be delivered this weekend. I cannot tell you how nice it is to work with a consummate professional like Larry. He really loves what he does and it shows. Thanks again Larry!! We felt lighter than we have in days when we left. 100% recommend this location.

Loved them but their gone now. I furnished my entire home with their furniture. 6 years later it's…read morestill good

Great prices, professional and easy to shop with Thanks for helping make our transition from Cali…read moreto Texas easy. Micheal was great help!

Holidays have me slow to review this store. This is the second mattress set we have purchased…read morehere. We were trying to find a mattress that we could afford, but that was the best quality we could afford. Brandon assisted us. He was very, very busy, but he took his time with us, going over our options and, when we found the mattress that suited us, scheduled the delivery in record time and, when we realized the next day that we needed a queen-size frame, we went back and he made certain it was delivered at the same time as the mattress. Truck arrived within ten minutes of the scheduled start time window for delivery and the guys who put the frame together and carried the mattress upstairs were fast and nice. We went several places and looked on-line before we went to Mattress Firm Outlet, but I guess, since this is our second purchase from this store, we won't waste time looking elsewhere when we need another mattress. Thanks Brandon!

Seriously, if I could give this place (and Robert) 10 stars I would. Considering before we walked…read morein my husband told me "we aren't buying anything, just trying out the Purple mattress" and we walked out with a brand new mattress! Robert was super helpful and I've never seen my husband so happy about spending a few thousand $$ Highly recommend this location!

The furniture is beautiful, the sales lady very nice.... but trying to actually get the items in…read moreyour home requires an act of Congress. The sales lady advised that the product needed to be orderd - ok, I get it. I had to constantly call them, they NEVER ONCE called me to advise of status - very poor customer service!!! At 4 weeks I recvd all but my 4 nightstands. We are now at 6 weeks and I still do not have them. The lady tried to blame it on Coronavirus. Uhhh No! The truckers are still hauling goods - that hasn't stopped. I advised if I dont recv the nightstands the 1st part of April, I want a refund. NO ONE HAS APOLOGIZED FOR THE POOR COMMUNICATION! The store had no problem taking my $3,000 check! I will NEVER EVER purchase another item from this retailer. IF YOU HAVE MONTHS, SHOP THERE. IF NOT, GO ANYWHERE ELSE.

Absolutely beautiful furniture store in Terrell, wish I could buy majority of items in here!read more

I bought a $4000.00 Tempurpedic mattress in March 2025. 8 months later, it has indentions that are…read moreimpossible to sleep on. I have to sit up to turn over. The Firm will not honor the warranty on my mattress. I contacted Tempurpedic, they won't contact me back. They gave me instructions on how to do a warranty. It's impossible for me to do it. I'm screwed out of $4000.00. DONT BUY TEMPURPEDIC!! DONT BUY FROM MATTRESSES FIRM!!! They don't care about you after you pay them. I gave 1 star because I had to in order to post.

Walked in and was greeted my a worker who told us we were wasting our time to try to look for…read moremattresses without his help. I get commission, but man- at the cost of being rude to customers?! Uh no thanks. We took our money elsewhere.