Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Having used them in the past I thought they would be happy to take on a repeat customer. Scott…read morereturned my call after I left a message (side note, no one ever answers the phone, you have to leave a voicemail), and called me back to get the information on my needs and said he would get back to me. That never happened within a 2 week period! I even left a text and another voicemail after 2 weeks asking if he was available or interested in the job, to NO avail. NO RESPONSE AT ALL !! Obviously an extremely poor way to operate a business. I would and will advise anyone to avoid any use of his business Bob Multer

Been doing business at this location for 4 years. Always easy to talk with the staff. And if you…read moreneed something not in house just ask.

The customer service here is beyond 5 Stars! They went above and beyond to help us out with a much…read moreneeded freezer situation. Very good people and a great variety of appliances and other items for your home. Thank you all so much again! A+ 5 stars great team at this location.

Always just a phone call away and usually has any problems I have diagnosed over the phone within…read moreminutes... Great customer service and always a friendly smiling face!!!! Thanks Dan for all that you do!!!

From the owner: We have been serving the East Texas area since 1976, providing the best service, lowest prices you…read morewill find. We have the most knowledgeable technicians,with37yearsexperience, we know everything about ice machines. Give us a call if you need new equipment, service or would like to lease an ice machine. We also offer the shortest lease term in our area.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

I gave him a call on Monday. He said he would be able to come between 2PM-5PM same day no problem,…read more4:43PM he texted saying that he was running behind but could come a little after 5. My daughter had her first volleyball game so my husband stayed home to wait on him to arrive, at 6:29PM he sent a text saying that he was not going to make it but could reschedule for tomorrow. Not only did we wait ALL DAY but my husband MISSED OUR DAUGHTERS GAME BECAUSE OF IT AND HE DIDN'T EVEN SHOW UP!!!!! so TODAY is here I have texted and no response after again I have waited ALL DAY!

We had a relatively new washer that had been making a very loud noise from the day we bought it…read morenew. The local family-owned business delivered it and set it and matching dryer up in our laundry room. My husband complained about it immediately and I called the seller. Their service man came out and claimed that there was nothing wrong with the washer. He acted like our complaint was a nuisance. We had a flood in our house (totally unrelated to the washer problem), so were displaced for about nine months. The first time I used the washer, the noise was even worse than before. My husband called Athens Appliance Service and Junior came out today. He immediately found the problem - the devices which were to hold the drum in place during transit/delivery had never been removed as they should have been. We have pictures of the washer with the devices still in place to show the seller company what the problem was. So glad that Junior was able to diagnose the problem immediately!

As RVers we have used many laundromats throughout the USA and this is one of the NICEST we have…read moreused. Very clean. Lots of different sizes washers. Reasonably priced. Pay by phone APP or quarters. Coin machine available. Lots of folding tables. Restroom. Sure wish we could hitch this laundromat to our RV!

This laundromat worked great for us. It's tucked back off the main road, with plenty of parking. We…read moreused 2 huge washers and dryers for our large family's laundry. It was clean. There is a change machine (machines take quarters), but be sure to bring cash. No attendant was working while we visited, but that wasn't an issue.

Fiestaware addicts REJOICE!!!!…read more They have HUGE selection of Fiestaware in every color of the rainbow. Not too many unique shapes, lots of bowls and platters. Tons of accessories -- I didn't even know there was such a thing as Fiesta wooden utensils! I didn't get them as I'm downsizing. In the back of the shop, there is more Fiestaware at bargain prices. Since I'm reselling these days nothing called out to me but the collector in me had to be tamed -- it's easy to go crazy in here. They carry a few other dish-ware lines but it's all about the Fiestaware for me! In the back they also have a few "Garage Sale" tables -- cash only with traditional yard sale finds. If you're a collector and in Caton, TX it's worth checking them out!

I am a Fiesta Novice and already I Love this shop! I went with a veteran Fiesta lover. All the new…read moreand firsts are at the front of the store. I went straight to the back for the seconds. Shelves & shelves full of seconds, current & discontinued colors. If you're okay with a small flaw here and there you will love this place too. You can get the dishes deeply discounted. Some were even BOGO free and others as low as $1.50 for dinner plates! The inventory varies they could have multiple shelves of the same color and just a few dishes of another color. Luckily I had some great finds in Plum, Shamrock and Poppy (my new favs)! If you don't mind searching each piece, inspecting it for any flaws, you can score big. There are shelves in back of the store with small towels and bottles of cleaner to help as the dishes in the back are dusty. Be prepared to potentially search a lot of dishes but when you find the gem you're so happy. The staff was very sweet, friendly and knowledgeable. She was ready to help us with the colors and inventory questions. Very nice I wish I asked her name. Lots of retired dishes on display (not for sale). They also have pitchers on display of each color made with the date the color came out & the date it was retired if applicable. Very pretty and amazing the first color was made in 1936. After spending over an hour in the back I made my way to the front. Some pieces were on sale so still good deals to be had up front. They also have flatware, butcher block & knives sets, cooking sets, measuring cups/spoons, trivets and more. They sell turvis tumblers and also single turvis lids. One more time searching the back and we were ready to check out. All the pieces rang up at the correct discounted price. Even my BOGO plates! My dishes were packed with great care and the boxes were closed up very well with packing tape. Great attention to detail & it was appreciated. I will definitely go back, preferably after they get a shipment so I can get my hands on any incoming seconds. Only about an hour from home. Decent road trip distance.