THEY CLOSE AT 4pm, not 4:30pm on Saturdays. Yelp has it wrong!…read more Until my last experience (the Saturday before Easter), I've had fairly good experiences here. However, after spending over an hour in the car to try to get here from my aunt's house in Greenville, I was rudely yelled at by the owner when entering the store. "We close in 6 minutes!!!" This was the beginning of the end for me... I live in Houston so I only get to come here when I'm in town visiting family or if I make a special trip to come stock up on fabric. I happened to be in town the weekend of Easter and tried to come here on the Friday before Easter, only to find a handwritten sign on the door that they were closed (for Good Friday) and would be open again the next day. That was a bummer, but I asked my husband if we could try to come back on Saturday as I bought fabric from here previously and I needed more of it. My family in the area lives in Greenville, so it was quite a drive to get here from their house. I saw here on Yelp that they close at 4:30pm, so we rushed and I ended up walking in 6 minutes to 4pm. How do I know this? Because as soon as I walked in, the owner screamed "we close in 6 minutes!!!" at me. I responded, "online says 4:30pm and I'm from out of town". She rudely replied "well online is wrong - we've tried to fix it but it's wrong". I rushed to grab my fabric and with 2 minutes left to 4pm, she yelled from the front "are you ready to check out?!" They had already rushed everyone else (all 2 other people) out the door and I was the only one left. Listen, I get that it was a Saturday and you're trying to go home....but you weren't open the day before due to a holiday and you now have a customer in front of you who's ready to spend money and also told you that she's in from out of town... To be treated so rudely, by the OWNER, nonetheless, is absolutely unacceptable. Next time I'm in town, I'm sticking to spending my money at the other 3 fabric warehouses next door as I will NOT be coming back to this place.

Great prices... clean store... bad customer service…read more Today WOULD have been my third visit, except I was RUSHED out the door and told they were closed.. 10 minutes before they actually closed. Then the rude lady who pushed me out the door felt the need to correct me and say it was 5 minutes until closing, and that they didn't have any customers so they were closing early.. It wouldn't be a big deal but I sat in over an hour of traffic to get there and really needed 20 yards of fabric to finish a project that is to install tomorrow. Awful customer service from this particular lady.

They have a sweet, totally respectful little shop dog. : )…read more And right now fabric is 25% off!! This is my new favorite fabric shop. : )

This is a great place with lots of fabric and machines. Its a favorite place to shop for my sewing…read morematerials.

I have got to say i now have two BOM from Stitchin' Heaven. Amish with a Twist III and now Gemma's…read moreGarden. Been working on Twist III and very happy with it. Not sure what anyone could say this isn't positive. I think they are awesome. I called today and the associate helped me with everything I needed right from the phone. Great customer service and excellent communication. Then and if you are creating a BOM, you have to know what you are doing so complaints flummox me. It's independent AND they have a phone to call, FB to ask, and go to YouTube too. Then, looking for BOMs to do, they have the most interesting. The value is good and on par with other BOM onliners. I just think theirs are better, not old lady stuff (BTW I am an old lady). If you could choose any online, this is the one to choose. Thanks Sitchin' Heaven.

A group of ladies took a class recently at Stichin Heaven, and when we arrived, were unable to get…read moreinto our Cabin, we were given the wrong cabin number and no code to get inside. We had to make calls and, luckily, for us, someone was still in the building next door and helped us. On the day of the class, our instructor was excellent, knowledgeable, and extremely helpful. We definitely were very pleased with her and her class. But Stichin Heaven did not put new blades in the rotary cutters, and we had a difficult time trimming our fabric. We were concerned someone would cut themselves on the dull blades. I just feel Stichin Heaven has very poor customer service.

Very nice and fast service. Fabric was perfect. I love how fast it came which is needed for…read morequilting. Will order again from them.

Superior quality quilting fabrics. Variety is mind boggling. They have quilting kits and a few…read moresupplies but the store is focused on fabrics, and do they ever!