My air conditioning unit stopped working at the WORST possible time. I called Rumpca Services and…read morehad someone out the same day. He found a family of mice had made my AC unit their home. There was so much damage that the unit was unsalvageable. An estimator came out that same day to talk to me about replacing the unit. It was over 15 years old so I was kind of expecting it. My furnace definitely needed tending to, and I realize replacing them both at the same time is typically recommended. The estimator did not pressure me whatsoever and I ended up getting a quote for a furnace and AC unit replacement. The quote was thorough and after researching everything, I determined it was a fair deal. I went ahead with the purchase and they were out a few days later to get the job done. I cannot begin to tell you how incredibly professional and personable everyone was. They did a stellar job replacing everything and I had no idea how big of a difference this upgrade would make. Additionally, the small details didn't go unnoticed. The new vent going outside, the thermostat and even the Rumpca sticker on the ducts were level and neat. I love supporting small businesses and this one has been around for as long as I can remember. I highly recommend Rumpca Services!

We recently had to replace our dishwasher. Our other dishwasher had a good life but eventually the…read morewheels actually fell off. With our history of water troubles in our house we elected to go with an actual company to install our dishwasher instead of the contractor through the store. I did some Yelpsearch and read some great reviews with Rumpca Services. It was a simple process scheduling our installation. The day of our installation we received a call from Rumpca and our installer Miles advising us that he was on his way. He was right on time. Installation went great and they even disposed of our previous dishwasher. We received an email the next day with our bill. Payment process was easy. In fact from beginning to end the entire process was smooth. I believe we have found a new company to work with for upcoming needs. Friendly and professional service from Rumpca Services.

Happy we went with Norther Air Heating and Cooling. We needed to replace our furnace and got quotes…read morefrom several other companies and they by far had the most reasonable pricing. Friendly service too. Prompt. Showed up on time. Glad to have a new furnace to prepare for a new winter season!!

I have used this company twice. Once to repair a broken blower. And once to inspect the furnace…read more They did a good and quick job both times. Their prices were reasonable. The service was quick and on time both times. They were pleasant and explained what they were doing. I like that. My old company is gone and I do plan to keep using this team.

Best of the best. Efficient, knowledgeable, astute, and friendly. They installed a Bryant air…read moreconditioner. Everything went well from start to finish. They explained step-by-step all that they were gonna do. Price was very affordable. They were to arrive within an hour window and they actually showed five minutes after the start of the hour. Laid down drop clothes. Left their work areas cleaner than when they arrived. Had an electrician and permits set up. The only company that told me about the rebates and they actually applied for them on my behalf. They even registered the air conditioner for warranty. All of this without me even asking. Just above and beyond service. Highly recommend.

Excellent customer service and Immediate scheduling. Job done right the first time! Our old furnace…read morebroke down and we got it replaced within a few days. We had a nice, warm house for the winter. Similarly, our old hot water heater cracked, leaked, and they replaced it within a few days. Heating & Cooling Two now checks our HVAC regularly, twice per year. I am very happy with the service they provide.

We first contacted Total Home Solutions to find out why our A/C wasn't properly cooling the house,…read morethey came out that afternoon and fixed the issue. The cost was very reasonable and didn't feel like they were overcharging for their services. This week with the cold snap in MN our furnace was having issues with keeping the house warm. Called Troy at Total Home and he had Kevin come out that afternoon. The Condensate pump went out and tubes were plugged. Kevin had it fixed in a couple of hours, the pressure switches also had gotten wet and needed to be replace. Which if we didn't have the best furnace these may have been cheaper but with the pump and switches the price that they billed us was still very reasonable. I know that when we have our A/C unit replaced that I will be calling them to provide the services. They are awesome, come out when called, the work is always good and Kevin is great!

Every now and then, you're lucky enough to find this one contractor who goes beyond what to expect…read morefrom a great contractor. Total Home Solutions is that contractor. I needed a new furnace and got a number of great quotes. I went with the contractor who made me feel the most confident and that was Total Home Solutions. Troy answered all my questions thoroughly and then some. He also gave me some terrific price options and was able to schedule me in quickly. Troy and his crew arrived on time, and installed my new furnace, in a rather tight area, in no time and left my furnace area spotless. I can't thank Total Home Solutions enough, or rate them high enough.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

These guys are amazing. We use them for plumbing, HVAC and now, Garage door Service. Always…read moreresponsive, always reasonably priced and always the best Service Technicians in the business. We've been a customer for several years. They keep our systems up and running at peak efficiency. In the rare event of an emergency, they are super responsive and very professional. These guys know our systems! Tech's are courteous, knowledgeable and very professional. We've worked with several service reps over all our systems and every one of them is great! Cudo's to the owners on a very well run business. I'm proud to refer them to my friends and family.

We have had their service plan for over 4 years now. They have been honest and straightforward with…read moreus and let us make decisions with no pressure. We have had plumbing, electrical inspections and HVAC maintenance and with excellent service. Just put in a new a/c and have had excellent service and follow through!! I even had to go out at 10:30pm w flashlight to see if the a/c was working -- it is so quiet I couldn't believe it!!! Highly recommend On Time Service!!

Kath installed my HVAC system seven years ago. Their service was so prompt and professional. My…read moreheat had gone out on Christmas eve I would never of guessed I could get someone out at my home in an hour. My air conditioning went out last week on a 90° day. Once again, Kath was out in one hour. They have tremendous prompt and professional service, and really reasonable prices. I can't recommend them highly enough.

Kath just installed a new furnace and air conditioner for my mother and I was very impressed by…read moretheir efficiency and professionalism and I'm a tough customer to impress! They arrived on time (both when providing the estimate and the installation) and when they were done 5 hours later, other than having new units in place you wouldn't have know they were even there as they cleaned up everything they removed along with any debris/dust that was created. Really love the fact that they have their own master electrician so you aren't relying on a contractor. After installation was complete, Jim, who was the sales rep we worked with came back and inspected everything to make sure it was done to our satisfaction. I would recommend this company to anyone looking to install a new unit...

On 10/25/2019 we had Burnsville Htg & AC install new Daikin furnace, Daikin AC unit, and an…read moreAprilAire 600 humidifier -- top of the line equipment, I believe. Travis and his apprentice Tyler were the installers. I have three concerns about part of their work: 1) In the process of installing the humidifier, they compromised an existing copper pipe, causing a fast-drip leak directly above our water heater to occur. This was our worst concern. Since this leak was discovered after hours (around 5 p.m.), the answering service put us in touch with the on-call technician. He told us that he would come out and look at the situation. As of this moment (6:22 p.m.) we are awaiting his imminent arrival. NOTE: I was not watching the installation, nor did the installers ensure that everything was functioning properly. I didn't pay attention to (nor was I looking for) any leakage when I looked at the furnace and humidifier just after they left. 2) The installers placed the hoses from the furnace and the humidifier improperly. The result is that they release water onto the cement floor of the utility room more than into the drain. This needs to be redone. Specifically, the hoses appear to be a bit too short. 3) It would have been appreciated if the installers had cleaned up the debris (including screws and some plastic ties) that was left on the floor after completing their work. It gave me the impression that their work was not performed as respectfully as we would have liked. They also could have suggested what I might need to do with the shrubbery that now touches the AC unit, which has a larger footprint than the old unit. I would have considered it an appropriate gesture if Travis or his apprentice had suggested that I trim the bush so that it doesn't touch the unit. As an aside, the apprentice (Tyler) was extremely friendly and respectful to me (Mike), and I appreciated that. On the other hand, Travis was more reserved and not as skilled as a communicator. Since good communication is a skill and is directly related to outstanding customer service, perhaps someone at the company can offer him some assistance in improving that skill. That would reflect very positively on Burnsville Heating & AC's reputation. ------------------------------------------------- This is a follow-up to my previous review about the installation of a new Daikin furnace, AC unit, and AprilAire humidifier on 10/25/2019. As we had requested, Burnsville Htg & AC's on-call technician, Daniel Davis, arrived when he said he would. He did several things, for which I commend him: 1) After inspecting the leakage problem associated with the installation of the AprilAire 600 humidifier, he discovered that the "sharkbite" ring attached to the new copper piping had not been fully seated. He fixed that. (Contrary to what I had stated in my earlier review, the existing copper piping had not been compromised.) 2) He noticed that the hot water heater pilot light had not been reignited. He ignited it. 3) He moved the hoses that lead from the furnace and the humidifier so that the water now flows directly into the drain rather than partially onto the cement floor. 4) When I informed him that the floor had not been cleared of extraneous screws and plastic ties, etc., he cleaned it all up. Mr. Davis did an outstanding job of addressing our situation. He took care of everything that needed attention following the installation of our new HVAC system. He did so with politeness and utter professionalism. He even commented to me (Mike): "I like to help people." Now that is a sign of a great professional. Both my wife and I deeply appreciate his excellent service and courteous style of communicating with us. We're glad that he is an employee of the company.

Both Cody and Will were so great to work with on our furnace parts replacement service. They…read moredelivered solutions, both in the moment (heat going out in December when the temp was in the teens!), AND provided top notch service when the parts came in to be installed. Highly recommend Burnsville Heating and Air, and Cody and Will!