Fully stocked from what I saw employees helpful and friendly relocating from Chicago, Illinois and…read moreI can tell you from the Walmarts Chicago in the Walmart app a lot of times you can't find the items on the app it says in stock, available but yet it's not in stock and not available. Unfortunately most employees as I've experienced in Chicago are only there for a paycheck, spending most of their time on their phones and the majority of employees definitely are not helpful and don't even make any effort to try to help you out. But here at Rockford Illinois it's like a complete 380 turnaround

May 31, 2026 Walmart Management,…read moreI am writing to formally lodge an urgent and furious complaint regarding a distressing incident that occurred at your store #1490 on [May 31, 2026]. I was detained by one hostile store security person, one descent person, yet still it was under false accusations of theft, a humiliating experience that has left me deeply shaken. I visited your store to purchase a patio television, as I am currently recovering from surgery and needed an activity to occupy my time. Due to a lack of employee assistance in the electronics department, I had to locate the TV myself.  After gathering the necessary items, I proceeded to the self-checkout to pay for my purchases, as it was conveniently located near where I had parked my car. When I encountered a security tag on the television, a store employee assisted by removing it and helped complete the transaction. During the check out process,  a technical error occurred and the staff helped with the glitch. Once the other staff and I got the security rope off of the tv there was another error showing on the computer.  I started to get my payment method out, my payment process using a Walmart One Card, a technical error occurred. That employee quickly stepped in, swiped their badge, and completed the purchase for my merchandise. I never touched my card out approved the purchase even though I was in the self check out, the staff member did it all.  I was then nibly walking out and was stopped without cause in my mind,  falsely accused of not paying for the television and detained as I attempted to leave the store. Mind you,  the cashiers rang me out, the door people didn't look at my receipt but two men are coming up me seeing that I'm too go into an office,  into a little office with them.. I demand an immediate investigation and retraining into this matter, appropriate disciplinary action for the security of "profiles" , against the involved employees who didn't check the receipt as a fail safe and a formal apology for the humiliation and distress caused to me. You don't know what traumas people have been through. You can't approach anymore with a militant attitude and no humility. The short Hispanic security man asserted to me,  "he actually said to me,  had you given me your ID and cone to the office when I said,  I would've asked you to purchase it".   If this is the best in show of Walmarts , asset protection, representing your brand,  you have  a poor, subpar, meager man not able to handle the task of teamwork.  There was no common good her today.

Love this store, all the people are so nice and trying to help in any way they can…read more The only problem, (why they do not get a 5th star) they often run out of stock for articles (rainbow trout) that are available at McChesnay store. Also, they're often out of cherry turnovers, while having ample stocks of apple turnovers. Why ???? ... if their current ratio doesn't match customer requirements, it should be corrected ... or am I asking too much ?

I am SO THANKFUL FOR MEIJER. I've been dealing with some health issues and having an app to order…read morefor pick up has made my life significantly easier. (They also offer delivery.) I've used this service now at least 6x in the past 8wks. Everyone is so kind, which is a huge relief and difference from many local retailers (where employees treat you like you're a worthless pos for using something like this). The minimum purchase is $35 for pick up and I think $65 for delivery, but don't quote me on the delivery pricing. I've never been provided expired or near expiration items. (Unlike a store down the street that could have a sister named MetalWoman's. lol) Overall, Meijer and its staff have truly saved me. I appreciate this service SO VERY MUCH.

My wife and I went here to look at clothes for an upcoming vacation. We didn't want to spend a ton…read moreof money because we wanted to save it to blow on vacation, but we wanted to get some nicer clothes. She saw a pair of jeans on a bartender we know that she liked and asked here where she bought them, she pointed us to Marshalls. We were surprised by what we found when we went in. There were a lot of designer and name brand clothes, including clothes from shops in the mall here for a fraction of the price. I picked up a pair of shorts and a shirt for just over $30.00 that, if their tags don't lie, would normally have cost me over $100.00 combined. Based on the brand name on them and where I've seen them in the past, I don't think it's far off. They had clothes, accessories, shoes, and much more. If you follow the signs, you can find items you are looking for and sizes fairly easy. However, the racks are a MESS! People putting things back in different areas, so many different things mixed together. It's almost like trying to shop in a second hand store sometimes. So if you just want to save some money or you are on a budget but don't want to dress like it. I'd recommend checking them out. What's the worst that's going to happen? You leave and go to the stores you normally shop. I know I'll be going back.

It's a marshals that's all it really is they had enough clothing and what have you I went for the…read morepet supply section and they had the right bones so I can give them that the place was busy the customer service was good that's about it

Very, very average, but tends to be on the messy side. I…read moreonly shop here because of the MAC counter.

I've visited the Rockford, IL Macy's store several times now over the past 9 or so years since…read moreMarshall Fields was acquired by Macy's. Maybe I'm just remembering the exceptional service (not to mention the Frango Mints) of this store's "hey-day" as Fields, but the customer service in the Rockford Macy's is pretty low-class. Never enough clerks, and the ones I've run into are over-extended, unprofessional, and rude. I miss the old Marshall Field's tradition of wonderful service provided by well-trained, cheerful, and always helpful staff that had worked at the store for many years. So very sad. Leave it to Macy's to swallow up yet another great old retail icon. I won't bother with this store again when Bergner's is in the same Mall!!

Stopped by the Rockford location on my way to Indiana to drop off my mom. I don't know what it is,…read morebut Ross has gone downhill with the selection of BIG shoes! You have a section that says 13 and up, but you should change it to 13 and below, because you NEVER cater to big sized shoes anymore. I remember at one point I bought 3 pairs of shoes. It's not just this location, this is the location in my city of La Crosse, WI as well! I used to love this store and company, but anymore I'm not excited at all. This particular location was the location that I night the 3 pairs of shoes about 4 years ago! Such a shame! I hope you can do better!! I did get 3 shirts for my job, but other than that, I'm not impressed at all!

I was looking to get a couple pairs of jeans and thought I would try here to see what they were…read morelike. I had heard that Ross had some good deals, like another discount and markdown department store in the area. They haven't been open too long and you could tell they were still working out some of the kinks. The store was a little bit disheveled. The men's jeans are on a rack next to the luggage section. Luggage was spilled over into the aisle blocking the way. Clothes were mixed in to different areas like someone picked up a large shirt and decided they didn't want and placed it in the small section. I believe that all of that is a result of the clientele and not the staff. When we were there they had staff going through the aisles trying to straighten, it's just hard. The store is organized into its various departments. It's not as well marked as other stores, but if you pay attention to the signs you can find what you are looking for and sizes rather easily. The dressing rooms where clean and the attendant was extremely helpful. They were a little slow in the checkout aisle. We stood there in a line for a long time while two staffers and a security guy where sorting clothes that either people decided not to buy or they found in the wrong areas. After about 10 minutes they opened up a second register. The prices were right. If the tags with the suggested retail price are correct, I bought a pair of jeans for $20.00 that normally cost $60.00. If you are looking to buy some designer clothes and are on a budget, it doesn't hurt to check them out. Also if they don't have something one day, come back later in the week, they get new shipments in all the time.

Re: Kohls in Rockford, Il. I have never had a more rude interaction while checking out...in my…read moreentire life. She made sure to belittle my inquiry as to current coupons, grabbed the garment from my arms when I attempted to find the tags and refused to remove the security tag. I had to go to another clerk to have the plastic tag removed. She was completely rude...why go into retail if you hate the public. No thanks kohls.

Great store with good selection and low prices. I don't buy too many clothes in general, but I have…read morebought some here over the years. I buy more men's shoes/boots here and they do not disappoint. I've also bought some nicer outfits here like suits, along with belts and wallets and I've liked what they carry. Employees are usually nice and helpful even though right now there aren't a lot of them. It does take a little long to checkout some days. The store itself is kept clean and organized in my experience. They also carry some electronics, board games, and a few other kinds of items that you wouldn't quite expect. I'd recommend this store if you're looking for a new outfit or needing something for your home!

Big department stores are hard to find these days but Von Maur is a go to. This location is smaller…read morethan Yorkville location but plenty of options. The service is great. They don't leave you lonely in the fitting room. Always there to grab the next size or share an opinion. Nice sales too.

Syeda Z. at the Charlestown Mall Von Maur store was extremely helpful and knowledgeable. I needed…read morea mother of the groom dress and after visiting numerous other stores, I only wish I would have gone to Von Maur first. Syeda asked me a few questions, then showed me the perfect dress. Her expertise was completely appreciated and I found the most beautiful dress for my son's upcoming wedding.

the security guard is diste they need to learn to shut up they are not workers and can't be saying…read moreshit respectfully. she also made fun a special kid who went into though the wrong door laughing and pointing while announcing to the whole store that's what he gets for using the wrong door. shame on this Walmart they need to do better!!!

I'd give them 0 stars if I could. They half the time don't have items they say are in stock pay…read morefor delivery only to have essential items not fulfilled. But it is particularly lovely when they leave sit in the parking lot indefinitely because they have some sort of security issue and can't fulfill the order. Why do they leave you check in? Twice that happened each time well over an hour waiting in parking lot. THEY SUCK.