I came here yesterday with my kiddo after picking her up from school. I knew exactly what I was…read morecoming for so I knew where to go. First, it was so hot outside that going into the store felt amazing as it was so cool with the AC on. Second, I was looking for body wash, wipes, and lotion. I figured they sell my body wash here at a lower price than other store which is great. When I went down the aisles I noticed things were rearranged. The body care was rearranged by color and it stood out to me because it was organized and looked better displayed, working in retail for a long ago I peep the small things. After finding my body wash, I had to look at the other aisles to see if everything was as organized and all aisles looked great. There was nothing on the floor, things were organized and in place, it looked good visually. The only places that needed a little care were the clearance sections but it's understandable that there may be a lot with little space. Surprisingly, there wasn't a long line. Overall, I was impressed how the store looked. Keep it up

Stopped by this location the other day to pick up a few gifts ..nothing unusual going on however I…read morewas surprised by how many people were in the store at that time of day , but hey it's the Holiday season! The store was organized pretty well, some things were out of sorts a bit , again because it's the holidays season ! The selections were ok and they had decent sale prices ! The best thing about my visit was my cashier Stefany M. , she was super friendly, which is so rare these days ! The best customer service I've had in a LONG time! While I was in line , I noticed something was wrong with the package of rhinestone handled make up brushes I was purchasing for a birthday gift , when I reached the counter and was greeted, I told her I was really disappointed.. She told me to hold on and she went over personally and looked in the area to try and find me another one ! That made me feel good , she took a little while to look around , she thought it was important that I leave the store happy and satisfied! She wasn't able to find another, however she opened the package I had and help me adjust the brushes so they were all uniformed , the package wasn't defective the brushes just needed to be readjusted. Thank you Stefany , you're a gem ! Management please give this young lady a raise and recognize her job well done ! Until next time, Happy Shopping

I love our neighborhood boot barn! from the moment you come in you already know that you will get…read moregreat customer service. There's so many things to look at, try on and buy! , we went here to get one of the boots stretched out, and of course they were able to do it and I came back the next day and it was just perfect. I'm ironing a couple of boots already for my next hall and looking forward to coming back and get ready for fall! Check out the clearance section, but even if it's full price, it's such a deal!

I did not appreciate the service in this location. The Arden location is far superior. I felt…read moreignored and brushed off by multiple employees when I needed to make an exchange. Nobody bothered to help me find exactly the pair of jeans I wanted to exchange. They just told me to look "over there" when they could have looked up the exact pants to find out if they even had what I needed, which they did not. Wasted my time in this giant store trying to find something myself that wasn't even in there. The store wasn't even particularly busy at the time. I just got the vibe that the employees couldn't care less about doing their job.

Dec 9th: Around 1130am or so…read more I walked into the place with my best friend to find something for my mom for Christmas. The First Lady who we encounter was so nice in Women's. Then we went to Men's section cuz I wanted to see what they had to offer. Upon walking into the area, I saw 2 ladies gossiping about work drama, I politely said 'hello' and they both glared at me and said 'hello' then went back to their conversation. Never once asked me if I needed help, or was looking for something in particular. Needless to say, we walked out immediately. They did not bring any value of customer service to the table! I'm going to the Coach store at the mall before I ever go back into that store again!

If you like Coach and luv discounts, well then come on into the Coach outlet in Vacaville, CA. The…read moreshop has purses, wallets, sunglasses, jewelry, shoes, and menswear. But the majority of inventory are purses and women's wallets. The pebble leather purses were 1/3 of the retail price. They have a couple of "greeters" at the door. Not sure if they are greeters or security, or possibly both. Either way, they greeted folks as they entered. They have staff that walk about providing sincere assistance without the obtrusive lurking about. The store is laid out well with roomy aisles. But the shelving is showing its years. Chipped paint, scratched surfaces. They could stand some sprucing up.

I don't normally come out to the Galleria, and have never been to this particular Express; but have…read morefrequented Express for years. I came to this location recently as my family and I are attending a wedding and my boys were in need of dress attire. After arriving and going to the men's section we were greeted by one of the sales associated. I don't remember her name but she was short, blond and had a slight accent. She was also very polite and extremely helpful. I wasn't sure what exact sizes my boys would need as they're statures vary greatly, and didn't know if sizes were carried for my youngest. I gave estimates sizes to the associate and she went from there looking through the stock on the floor, in the back area, and even online. In case I might find something there that I could find while in the store. We were probably in the store for over 2 hours while I went back and forth, from the floor to changing room. Having my boys trying on everything from slacks, jackets, dress shirts, belts and dress shoes. In various styles, lengths and colors; ensuring we got the right fit for all 3 of us. I was thankfully able to go off my current Express clothing sizes to quickly find what I needed. OVERALL: Sales associate went above and beyond to help us and which was very appreciative. And made our experience very smooth.

The experience was pleasant in Roseville. Manger was Mecka was awesome. I received all of my…read morerewards and discounts from my app. I will definitely be back!!!!

Excellent service. Very accommodating. Knowledgeable customer service. More variety than I expected.read more

This store has remodeled and moved to the Howe Bout Arden shopping center on the corner of Howe and…read moreArden. It is underneath mattress firm facing Arden way. It's now called DXL men's apparel and carries all the same brands that casual male had.

So much stuff, overwhelming but appropriate for this specialty store. Lots to choose from,…read moresomething for everyone. Store is jam packed, mostly organized but with a little clutter and boxes:"/packaging. I'd say this store is probably for the teens to 30s crowd but also for those who like to dress trendy, skateboarder types and the young at heart. Clothes, shoes, skates, hats, gear. Three friendly employees.

Brandon was amazing! Me and my mom went last minute Christmas shopping and we told him what we were…read morelooking for and pointed us directly to it, with advice! And then he called over another associate to help us look for the size as he welcomed people at the front. She was amazing also did not get her name. (Long brown hair) GORG. Also when we were in the LONG line of holiday shoppers he walked over and high fived my mom and I for shopping. My mom mentioned him to our family friends we saw after shopping!

Nice place always have shirts in stock. Good people in the store that works. I'm thinking Mom and…read moreSon. Very nice people very helpful.

The staff who is completely disrespectful I was asking the owner questions about hats and pants…read morethen he proceeded to state that I am asking stupid ass questions. I thought it was completely disrespectful and I asked him if he treats all his customers with such disrespect he then states that he does not care to answer to me or any customers of any questions sought on the store he says he has been in business for 10 years and people need to treat him with respect but he does not have to treat others with respect

The selection has become pretty mid compared to how hot topic used to be. I feel like the store has…read morestarted carrying less things overall. Most of the t-shirt designs are pretty boring and uninspired. Some of the trinkets and collectibles are kind of cool or interesting. Some unique stuff you could gift but they're usually pretty pricey.

Large selections, friendly staff, and there always seems to be a sale going on. We saw One Piece…read moremerchandise from the window so we had to walk in. I wish the store was bigger. It was a little tough to walk around since the store was packed during a Sunday afternoon. After much contemplation, it was Chris' sweet compliment to my husband that convinced him to buy the Monkey D. Luffy bucket hat. Thanks Chris!