Truly surprised that this store only has a 3 star rating. I recently started working in the adjacent area and have shopped here several times over the past few months. The store is always clean and organized, even during the holiday season. You can get a wide variety of items here-similar to Ross or Marshall's, but MUCH more organized which makes for a better shopping experience, IMO. The "Home" department is my favorite. They stock a lot of very stylish items from brands like Nanette Lepore and Bebe. I recently purchased the loveliest mirrored vanity table for an incredible price here. Burlington doesn't offer a delivery option, but the associates were very accommodating and helped me get it out to the curb so I could get it into the car. Nice! Definitely planning to return. :) read more

Found some amazing clothes here for really affordable prices. The store was clean and the service at checkout provided by Ava was great. Def will be back for more men's clothing. read more

Burlington - Department Stores Near Me - Los Angeles, California

I always stop by and shop when I visit LA. The employees are sometimes nice, others follow you. I get it's not a great area and it's so weird the double security and standing a few seconds at the entrance like you are going into a club but I always find good deals and yes they should have a restroom accessible for customers who they let in. It's gives very "get in, give us your money, get out" vibes read more

Burlington - Snoop! - Department Stores Near Me - Los Angeles, California

Needed a quick piece of clothing while out in LA. Saw this was within walking distance from my airbnb. Apparently there are a lot of thefts at this store because the security was Whitehouse level. You have to stand at the door for i think 15 secs for the facial recognition & then once inside , there is ALOT of security walking around . I was able to find some cool pieces though. read more

No restrooms... As a matter fact, the nearest restroom is over a block away... Not a great way to treat your patrons... I literally had a shopping cart full of clothes, but I just ended up leaving it there and not buying anything because of their lack of bathrooms... I will not be back... I guess I should've expected this thing in downtown Los Angeles read more

So chaotic inside. security guards at the front were nice but short security walking inside was super rude. Little man can't even answer simple questions right and politely. I guess he wasn't taught properly. read more

Horrible place! My coworker and I went during our lunch in our uniforms may I add to this Burlington to shop around. While I was picking dog toys and she was looking at cups, a worker started following us and passing by us several times and also standing and staring at us. My coworker then asked if she was told to follow us to which she smiled n said "no she was just passing by" while smiling. My coworker left the cups n while we were walking towards the exit I was still looking at things when I look up and there's 3 more workers walking by us! So I left the dog toys and told her we could try Ross instead. No wonder it's so empty with hardly any costumers in there. At Ross everyone was nice and no one followed us or stared. I put 1 star because it doesn't let me put minus stars. read more

I've shopped here for at least 3 years. On Monday, I was one of the first people to enter the store. Looking for a winter coat that I didn't find I decided to get a pair of boots instead. I was told by employee ( as she's reaching ) that she would take them to the cashier. O was steps away from the checkout. 1 other person before me had picked shoes and took them to the checkout. On their own. I felt picked out. Treat all customers the same! Until you have reason not too. Just saying. read more

There is a parking lot that is adjacent to this store. Unfortunately they do not validate but when I came it was a flat $6.00 fee. I was happy to see that there were dog items here too! They were by the cash register. There's also a small section of Valentine's Day items. I will probably come here again due to the parking garage, since it's so close to other great DTLA spots. Pros: -Near lots of other great places -parking garage adjacent to store -multiple levels Cons: -no parking validation read more

Burlington - Department Stores Near Me - Los Angeles, California

Sopped here most recently for the first time to look at some coats since WInter is coming. I purchased some coats as some pre Christmas gits i cannot reveal lol. I was happy with some clothes i bought. Nice store location with heavy security and good customer service. I am willing to come back again. read more

This vs is the place to go people. You'll definitely find what you're looking for. So I would highly recommend going to Burlington

Looking for luggage for a trip. Had to use the restrooms and was told by an employee that paying customers could not use them. The excuse was because of the amount of homeless people in the area. Totally unacceptable. Absurd ! Left the store immediately. read more

I had the worst experience here ,never had I Been to a Burlington this stupid , NO BATHROOMS , you ask the girl where is the nearest one ???? No one knows !!!! At least point me out I'm 8 months pregnant , when I finally found it it was across in a another building in the second , that didn't feel safe at all , I go back to finish looking for my sons graduation outfit , the way they put the sensors on the clothes it's a bit off , I got in line to ask them to please replace them so my son can try on the fit . Finally found one we bought it , to come to find out I came home with the sensor , today is my sons graduation !!!!!! Now I have to drive out there to have them remove it . This is very upsetting . read more

Burlington - Department Stores Near Me - Los Angeles, California

I love coming to this place but The lady last night i think she was the manager cause she was bossing everyone around was being a B**** to the employees infront of us customers thats really disrespectful And embarrassing For the employee Maybe Talk in Another room ,i would have quit if my boss ever Talked to me that Way . So unprofessional . Instead of standing Being on her Phone texting maybe Help clean Instead of telling them they can Leave Till she says so Lol . But Anyways I love this Place , i always Come on weekends ! read more

Rare to find hidden gems in here, but not impossible. I won't speak for all, but this specific store seems to have become a dumping ground for out-of-date and out-of-style clothing. It's pretty disorganized most of the time (especially the shoes). **PRO TIP: come for the gourmet food options like the Himalayan sea salt by the bag load, spiralina, flax seed, chia seed and even ground ginger powder! And, on occasion, a good shoe brand find like the ACG Nike HH king shoes we found for $39.99 running over $100 online. Otherwise, this is just an alright place bargain hunters. read more

Burlington - Department Stores Near Me - Los Angeles, California

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Would rate it a 0 if possible, this store used to be a really great place to shop before COVID hit but now it's turned into an uncomfortable space to shop. Security is posted outside the doors and when you walk in you're met with Loss prevention everywhere looking over everyone's shoulder making sure they're not stealing. Although it's understandable given how common shoplifting is in DTLA; it's really uncomfortable to be watched as you're shopping. There are also no fitting rooms for men or women (even though there's signs saying there are) so it's a gamble on whether or not your clothing items are going to fit you. read more

This place used to be my favorite, but has significantly decreased in quality. Clothes are marked one size, but are another once you try them on. You can't trust that you're buying the right item and end up wasting your time when you have to come back and return your items. The location is also terrible. Just go somewhere else. read more

I was impressed by this Burlington - being in a downtown location, it gives you more to look at if your already bored or it's slim pickins with Ross. Love it that they have both these stores downtown together!! It's nice and new, very organized and it wasn't crowded the times we've come (at lunch time). Clothing/coats, accessories & home decor, baby items are nice & decent selection to choose from. Shoes were so-so, I think the prices are much better at Ross, however they do have some better brands in stock. Nonetheless it's a pretty decent store for being in downtown. I agree w/the other reviews, don't make a special drive for this one, it's only good if you work or live near it, but the other locations are far bigger, more selections and better parking. read more

Loss Prevention monitors everyone that steps inside. I recently walked in carrying a very small bag, looked around without purchasing and heard the gruff female LP gal say "she's leaving with the same bag". HOWEVER, four men had just run in the store and immediately began stuffing winter jackets into empty trash bags, setting off all the clothing alarms. But Loss Prevention just stood there, watching it all unfold. Yet they seemed more concerned about me leaving without purchasing, viewed as a potential shoplifter. Would you stay in a store being looted where no one does a single thing about it??? read more

So this is a great store!! But impossible parking on a sketchy street. The finds and 2 stories are amazing though.

The reason why I'm giving this store 3 stars is because of the Plus Size woman's section. It's very small and hardly anything to pick from in larger sizes for women. On the other hand the Big & Tall section for men had a lot of stuff. The store is nice and clean. Everything was neat when I was their so nothing bad to say about that. I suggest you take the bus instead of parking cause it's ridiculous! The store also has two entrances. One on Broadway and another on 7th down below. read more

Burlington - Jewelry department - Department Stores Near Me - Los Angeles, California

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When going to Clifton's, there's a garage directly across the street. Said garage lets out into Burlington, once you go down in the elevator. That's one way to attract patrons! The store has looked a bit rough around the edges when we've been through it several times. Mostly from the standpoint of merchandise left wherever, as opposed to being in it's proper department. Merchandising for attractive effect doesn't seem to happen much, either. Directing guests to meander through the store must be part of the strategy. There's no straight line to get to the front door, once you come in through the elevator lobby. When we were there earlier this week, Adored Grandson wanted to check for shoes and shirts down in the young men's area in the basement. No luck for him with those, but we did find a mug for his mother as a gift with a cute saying on it. The manufacturer was Pfalzgraf, so a decent brand. Dear Hubby also scored a 49ers t-shirt with a great logo. Happy days! Not the most impressive Burlington I've been to, but the location is convenient to that crazy garage. read more

My wife and i have been customers for Burlington at least for the past 7 years spending at least 300 per month with them and naw the store is telling paying customers that restrooms are not for public use. I am not going to make anymore purchases at this stores they are going to loose customers this way they have lost my wife business and mine too. read more

I was shopping here with a small child and he had to use the restroom while I was shopping. When I asked employees if he could please used the restroom they said they don't have public restrooms... When a paying customer asks to use the restroom it is common courtesy to let them use it. So disappointed with the terrible customer service at this location. Would not recommend. read more

Much better than Ross - clothes are not smelly, good selection of clothes but no restrooms and little bit rude team Be prepared to search things. read more

My last trip there was really bad. They didn't have any men's clothing stocked on the floor. This was at the start of the Labor Day holiday weekend, too. Disgraceful! They have lots of employees who just stand around doing nothing. read more

We parked on this building on Sunday, went to the store and purchased some items. My two boys needed to use the restroom because they could not hold their urine. We asked about their restrooms and were told they have no restrooms; how do they not have restrooms? where do their employees relief themselves? It makes no sense, being that thousands of people purchase from this place on a daily basis. Needless to say, my two boys ended up soiling themselves because they could not hold their urine. This is upsetting and makes no sense. Fix this problem. WHERE DO YOUR EMPLOYEES RELIEF THEMSELVES? read more

Be VERY carefull if you buy anything from Burlington.com. You cannot cancel the order even if it is within 5 minutes. And you will have to pay for shipping to you and for return shipping. The refund will be in the form of store credit. What if you dont want to shop there again? Basically it seems like a scam. read more

This store is new so it is clean and stocked for ALL SIZES! As a fat guy I appreciate the Huge big and tall section and that they have 19 to 21 size dress shirts in many colors! 6 stars if possible ! read more

Burlington - Department Stores Near Me - Los Angeles, California

I've always been a fan of Ross but after this store opened, all I can say is that I'm here at least once a week. Friendly staff and clean/organized. They have similar things as Ross but I have to say that they have better quality. During my xmas shopping: I found 70% of my gifts here and with very little lines. Again, a good store to shop around. read more

Clean, nice, and organized!! Staff was friendly and over two floors of items to choose from. Completely adore their Betsy Johnson items too! ^tip - women's and juniors located upstairs:) read more

came in here for a interview and I waited an hour just for the manager or who ever was interviewMing me not to show up . why call for a 2nd interview if you're not going to show up . horrible service and the place is always a mess. read more

Great customer service on both my initial fitting and pick up. Everyone was so helpful. I am extremely satisfied with my experience at Burlington Coat Factory. read more

Good place to check for baby stuff. You will find Diaper bags, nursing pillows, feeding bottles, clothes, etc for a lot cheaper here than Carter's (on the 2nd floor) and Target. I make it a habit to come here first before buying full price in other stores or online read more

Inwas surprised by how much awesome stuff was there!! I usually don't have the patience for these kinds of stores but they had an amazing selecting. Line was reasonable and staff was friendly read more

Michelle at Ladies Dressing room on 11/23 was an absolute angel and helped me in every way she could!! Thank you so much!!!

I have shopped here a couple of times last year, and always liked and very happy to most of the items that I purchased. Until today Feb.04,2020 I decided to stop by to check for a hangers and men's top hoodie since it was cold, and it's on my way back home. Literally only a few blocks away from where I live. I was in line at the register, my urged to pee suddenly hit me. I asked the red hair cashier, if I can use their restrooms, which I never had used their restrooms nor asked to use, even prior to have shopped in the past visits. I was so disappointed how paying customers that want to spend money to Burlington Coat Factory, is denied to use the Restroom in time of their needs. A big stored with such massive inventory, refused to provide a paying customers a restroom. That is just way ridiculous. I realized, a big company that obviously love to just take consumers money but don't care about someone well being by refusing to provide a restrooms a basic needs for a paying customers to use. I will pray one day that this store closed. Because I don't care to go shop here anymore. I refuse to support businesses that refuse to provide restroom for paying customers in the time that it's needed it. It's never right. read more

Parking isn't great, pretty small. Location is great if you live around but for outsiders, just go to one outside the city area because its far more selection and easier parking read more

This is one of the worst stores or burlingtons i have been to. My sister is 9 months pregnan and really needed to use the restroom whiles shopping for her baby shower this weekend, manager refused for her to use their restroom even though i understand that it's not open to the public but there can be consideration and the condition the person is in, the females tried to ask the manager but he had already said no. read more

Cashiers and managers have a disgusting attitude towards customers no type of respect they will have people waiting in line while they have a full conversation with each other I find that super disrespectful. read more