I loved my time at this store!! This group of girls was the nicest staff/customer derive retail I…read morehave ever seen. They all were so caring and thoughtful! They gave me the cutest compliments, since I was looking for a NYE wedding guest dress! They genuinely helped me find the one!! I will be back here!! The styles fit everybody with all ages!

Francesca's has easily become one of my favorite places to shop for clothes. While there are…read moreseveral locations in and around Columbus, each one is different, so they offer an experience similar to that of a boutique. The clothes are curated based on the staff selections and I love that. I've never visited the shop in Polaris until recently. I was shopping around for Christmas gifts and noticed they had a 50% off sale going on. It was too good to pass up, so I took a look around. I was surprised to find several items that I just HAD TO HAVE! After grabbing up my findings and heading to the dressing rooms in the back, I knew I was about to spend some cash. The staff was crazy friendly, offering to grab me different sizes and giving me the boost of confidence I needed on a couple of items. I knew they looked great, but I needed some reassurance. It was much appreciated. I was jazzed to find a beautiful red dress, a fabulous blouse, and a sequined skirt. All items were must-haves and I left with an extra pep in my step, excited for a reason to get all dolled up. On top of great clothes, Francesca's also has beautiful jewelry, shoes, and an assortment of fun gift items. Great bags, candles, heck sometimes you can even find home goods like art and wine glasses. 5-star experience for sure.

Scrubs are fine, they have a pretty good selection in many colors and brands. However, what I don't…read moreunderstand is why was I told at the store that my online order would take a week, but then I call a week later and they tell me on the phone it will take AT the LEAST two weeks? Just be honest about the delivery time up front. No need to lie. Customers like transparency.

Poor customer service, refusal to embroider my requested items…read more Staff not helpful and ordering is 3-4 weeks!

I wish I hadn't been in a hurry and could've stayed longer and looked in the Hallmark store. It has…read morebeen a long long time since I've been in a Hallmark store and I was pleased to see all the new types of items I could buy. Lots of self-care lots of giftable ideas.

Workers are extremely rude to customers. The amount of over priced candy makes me question the…read morereason for their sour attitude. Next time maybe consider that you might lose business by ripping customers bags out of their hands (which they justify by saying it's store policy). They follow you around the store staring at you. I've been recited multiple times. This store 100% profiles people. Unfortunately I've been in this store multiple times and I've personaly never had a good experience. Not to mention the over heated crowded space. It's over priced. If your allergic to bratty service, I definitely would not recommend driving to this sad excuse of a store.

The shop experience is lovely. There's a welcoming vibe and plenty of layering suggestions. I'm…read moreloving the seasonal features. With limited on-street parking around the Strand parking can be a challenge. Try the garages and a short walk as a better bet.

BEST service ever of any boutique I have shopped in! There's nothing worse than spending a decent…read moreamount of money on a luxury item, and then getting poor service. Not here, Richard is amazing. He's your friend & professional the moment you walk in. He KNOWS the perfume and showed me how to layer my favorite scent to make a Fall & Spring version of it. Richard will text me when a favorite discontinued scent of mine comes back or just to see if I need anything for an upcoming birthday or holiday. I can't say enough what a great boutique, service, and product this Jo Malone store offers!

Wonderful Kam helped me really with the big mess I had at home after my surgery. Organization in…read moremy kitchen My clothes cabinet My books.. Great service

Biggest Home Goods I've ever shopped. They have all the categories, clearance prices, and shopping…read morecarts to pile your finds into. Then you get in the LONG line for checkout and discover the other side of the store is a TJ Maxx. They are combined inside. The long checkout line was because there were only three checkout cashiers. It was around lunchtime on a weekday.

I wouldn't say we loved or hated this store, it was just oakay. I mean Oakley…read more Leaving prejudice and hype aside, this is just an extremely expensive sunglasses store which most people have heard of, with a lot of high-end products. It's a little overpriced for me but they do make pretty good stuff. I do believe that if you're savvy shopper you can get other brands that are just as good and possibly even better for half the price or even a quarter of the price, but if you're in this massive Polaris Mall and you want really good sunglasses, or even an eye test, then this is definitely a good choice. And check out that amazing tree! That's a hell of an oak, eh?

Open hours of store location are shortened, with closing on Tuesday & Wednesdays. Oakley was…read morehaving a great sale of 30 to 50% off. Wanted to try a few styles on for fit before ordering. Discovered a temporary hours change posted on its front door. No idea how temporary is temporary or how long their hours have been like this. Their hours on Yelp had recently been updated to reflect more hours than what is their current hours. While situation may be beyond their control (giving benefit of the doubt), Oakley could have updated their hours. Call ahead before making the trip to the store to be sure they are open.

I saw a couple of kids riding their bikes through the entrance doors-in one side and out the other…read more I have experienced thus before and a lady and I had to jump out of the way. So when I saw these kids heading that way, I recorded it to show to the store manager. I went inside the store and talked with a cashier. She said they saw it but can't do anything about it. I told her this is a threat to customers. Nothing. So I asked to speak to the manager. The manager was paged. She didn't come to speak to me but called and spoke to the cashier. she said there isn't anything they can do about it. I am very angry that I was dismissed by the manager. I posted the video and warned my friends on Facebook: "Beware of people riding their bikes through Hobby Lobby. I've had to jump out of the way! Hobby Lobby says there is nothing they can do about it so BEWARE!" My friends were shocked!

I'm giving this a low rating based on 1 thing, the restroom. For a store who's majority clientele…read moreis female, it has the most disgusting ladies room I've ever seen!! 2 stalls had feces all over, one was clogged, one was working but still very dirty. The floors appear to have NEVER been mopped. The sinks had mold around them. I am absolutely shocked that any manager would allow any part of the store to look like that. The rest of the store is never particularly clean. Floors are usually dirty, shelves dusty and cluttered. I truly hope they clean up.

I went in looking for CBG (pain relief without a high) and they didn't carry anything. BUT the man…read moreworking was so incredibly helpful. He took the time to find another shop nearby that does sell what I need. What a gem! He could've very easily said no and gone about his day. I cannot thank him enough and he is an ambassador of customer service for your company!

I've been a regular customer at this shop for years and I must say, the customer service and…read morefriendliness of the staff has gone way down hill. Not to mention they support solicitors outside of their business, who are relentless while you're walking in and out of the establishment.