1. Burlington

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    Chesterfield, VA

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    Burlington

    3.0 (7 reviews)
    Closed • 9:00 am - 11:00 pm

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    9 months ago

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    4 years ago

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    2nd & Charles

    2nd & Charles

    3.1(37 reviews)
    3.5 mi
    •$$

    I absolutely adore 2nd & Charles. It's honestly the closest thing to a treasure trove for books,…read moretoys, and music. They have a great selection of both new and used books at really affordable prices. Plus, they usually have multiple copies of the same book with varying price tags. I visited recently and managed to snag 9 books for about $100. Given that new books typically cost between $15-25, it was definitely a steal. Note: I only buy books from here & nothing else. I bought some new books and some used books. The used ones were in great condition, they looked almost brand new. There were no marks, smudges, tears, or anything that made the book seem used. However, I noticed the orange sticker on the book, which indicated that it was at a discounted price.

    I recently dropped off 6 items for the buyback program, which I have done several times and never…read morehad an issue. This time, I drop off some fairly expensive items and see my order processed at a roughly 24% payout for store credit. So I call to inquire about the massive gap in expectation and reality (even in instances I dropped of cheaper items, I still had a much larger net store credit). The first associate is able to tell me the price paid per item and everything, incredibly helpful. Since he couldn't assist with my larger question about buying percentages, he transfers me to the store manager who refuses to acknowledge the gap and cannot tell me the price paid per item. He quickly flees from the phone and puts the general manager on. She is very polite but says it is against policy to tell customers the price for their items... obviously frustrated at being taken advantage of, she says "it does look like there is an error with this one" (the Pop valued at $115) and offers me a small gift card to make up the difference. So if I hadn't investigated, this bloated company would have just walked away with a scam like this. Is this really how corporations should be treating its customers? Buying items at 24% because "it's a business and we have to make money" is a robbery and not having employees competent enough to value items is just deplorable.

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    2nd & Charles - Funko pops

    Funko pops

    2nd & Charles - Wall of cute Mini back packs

    Wall of cute Mini back packs

    2nd & Charles

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    Burlington - discountstore - Updated October 2026

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