So it's a Monday afternoon and dead in there. I go to pay and two bored cashiers watch me walk to…read morethe far end of an extremely overly long blocked-off line entry, just so I have to walk all the way back. I get there and one of them says "would you like to try using one of our self pay kiosks?" Well no, if I wanted to do that I would have stopped there when I passed them! But since they clearly didn't want to do any work and were more focused on ordering lunch, I walked all the way back to ring myself up. THEN she senses my annoyance and goes "I can come help you." NO, I don't need your help and I find it insulting that you think I can't work a self pay register. Wow just don't expect service here lol

I came in for an Amazon return drop-off. I was a little dismayed to see how long the line in…read morecustomer service was. Thankfully the CSR quickly and efficiently worked through the line so I only had to wait a few minutes. She was already friendly and courteous.

My 16 year old son needed a suit or tux for Homecoming. We'd heard about Good Luck from a friend so…read morewe went to check them out. We were greeted immediately and asked if we needed help. I have no clue what tux/suit size my boy is so I eagerly accepted the offer of assistance. Charles came over, we told him what we needed, and he immediately picked out a tux jacket, pants, and dress shirt. My son stepped in to a fitting room to try everything on. The shirt and jacket fit perfectly and the pants needed a little bit of alteration. He also brought over a beautiful bowtie to match my son's date's dress. All dressed up, my son looked SO FINE. Charles really knows what he is doing! I couldn't believe he took one look at my boy, assessed him, and picked out the clothes in the right size at first glance! We opted to purchase the tux, shirt, tie, and belt. There is plenty of fabric to account for additional growth of my boy. Alterations were completed swiftly (much faster than I expected), and we could not be happier. We were also very impressed with the pricing. Everything was reasonable and high quality. This experience is one for the books. We received such excellent customer service and Good Luck had a huge selection. I was afraid I'd be overwhelmed when I walked in, but Charles took over and professionally guided us to the right decisions. Other stores could really learn from Good Luck because that is how customer service should be everywhere. Kudos to Good Luck. They will continue to get my business for future menswear needs.

It is a discount store with lots of choices, but not too much of an actual discount. They are very…read moreattentive to people buying a whole suit, but we waited for someone to check us out. It is obviously catering to the man that likes bright and flashy. There were lots of suits with sequins, and velvet. They do have bigger sizes of shoes, which is a hard find. I kindof wonder if the name of the store is supposed to be verbally ironic.

Great service. Quick and was able to rent a suit within 4 days. Great selection for good prices.read more

Very rude very inconsiderate Lie about returns tell you you can return it then after they hand…read morewrite a receipt and you pay for it then they give you your receipt then it says on the receipt that you see later because they hang it on your clothes and give it to you tell you when you are not satisfied with the product because you take it back it does not fit right did not where it won't give you your money back tell you their policy is they do not do refunds so they lied before it was bought and then when you tell them you are going to report them and post this on Facebook and give reviews he tried to hide in the store knowing that they lying to a customer very unprofessional that's not how you want to business to lie to a customer and keep their money and say I will only give you a credit because my stuff comes from India so it is very limited so you cannot get your money back they straight up lied to a customer fit you for the wrong size other reviews and people said the same thing pants were cut too short would not replace them they are the biggest ripoff store you can deal with

By far the worst experience I've ever had with a tux rental. Got my measurements completely wrong…read moretwice, tux fit terribly, and three of the seven groomsmen in the wedding had similar or worse issues. When we called them to find a solution, the employee who picked up immediately went on the defense, said "it's not our fault," and didn't even offer to help us find a solution until someone finally convinced them to help out. Rent your suits or tuxes from literally anywhere else.

I did not buy anything but I did need to stop in here for assistance and the associates were…read moreincredibly helpful!

what a find! Super kind and attentive staff helped us find a nice men's jacket then left us alone…read moreto wander through the store. Really nice things at decent prices. we'll be back!!

I bought a used coat for$55 plus tax, I went on line to look for some other assesoris. And I found…read morethe same coat brand new for $50. I went back to the store to very politely ask for return of my coat .she got 2 uniform officers to trespass me .she used them to not deal with the issue.watch what you buy there they abused me and my money. Thank you for reading

We had a fantastic experience with my husband's custom suit for our wedding in addition to 3…read moregroomsmen suits. 707 was recommended by our wedding planner and though we inquired a bit late and close to our wedding day, 707 was able to accommodate our requests. Everyone there that we worked with including Thao, David & Justin were fantastic and you can tell they really care about their customers. A lot of the times, we came after hours due to scheduling conflicts in which they were able to accommodate and each visit never felt rushed and they really ensure that every measurement is correct. The suits itself looked amazing on our wedding day and David was able to recommend some really cool additions to the custom suit. A day before the wedding day, 707 was available for my husband to buy shoes from them (they also have a great shoe collection). All around excellent staff, great customer service and excellent outcome of custom clothing. My husband is already talking about going back and I look forward to going as well. Thank you Thao, Dayal, David, and Justin for all of your efforts! -Chris & Esther

I had a beautiful vest made here for my wedding. the process was easy, the varieties of fabrics…read moreand styles were plenty, and the employees are awesome.

Trendy clothes for men and women! They carry shoes, accessories and more! Also have a lounge area…read morewhere you can listen to music and support local hip hop

I had two concerning experiences at RegeneSis Thrift Store in Chester and feel it's important to…read moreshare them. On my first visit earlier this year, I purchased a pair of shoes clearly marked $8.99 and completed the transaction. After I paid, the cashier questioned the price and removed the item from my bag to check with management. While one manager acknowledged the sale was complete, another suggested I donate more money because I had received a "good deal." This happened in front of other customers and felt uncomfortable and embarrassing. Despite that, I gave the store another chance. On February 16, 2026, I selected several items with clearly marked prices, including shoes labeled $12.99 and other discounted items. At checkout, I was told the prices were incorrect and the store refused to sell the shoes at the marked prices. I ended up purchasing only some clothing and leaving. I understand that pricing mistakes can happen, especially at thrift stores. However, how those situations are handled matters. My concern is less about the error itself and more about the way I was treated when trying to purchase items at the prices displayed. As a nonprofit thrift store that serves the community, I expected clearer pricing policies and more respectful customer service. I hope the store takes steps to improve consistency and communication so future customers don't have similar experiences

What disappoints me is that this is a church owned thrift store, in a somewhat lower income area…read morebut their prices are very overpriced...is this charity or is this greed? $200 for a dresser with broken drawer, $5 for an old plain white coffee mug...i kept thinking this is a joke, this is a joke are you an antique store or a thrift store? your prices are confusing