Burke Williams does an excellent job of creating a true spa experience from the moment you walk through the doors. The facility is consistently clean, well maintained, and has a relaxing atmosphere that immediately helps you disconnect and unwind. Making a reservation is easy and convenient, and the overall experience is organized and professional from check-in through the end of your visit. The locker rooms and spa areas are also very clean and well cared for, which is something I really appreciate. Everything about the environment feels comfortable, relaxing, and designed to let you slow down and enjoy the experience. For this visit, I booked a deep tissue massage with Ofelia, and she was absolutely outstanding. Before we even started, Ofelia took her time listening to my concerns and asking about the specific areas that were bothering me. She also asked about previous injuries and anything else she needed to be aware of before beginning. I really appreciated that she didn't just go through the motions, she took the time to understand what I needed and tailored the massage accordingly. I've had numerous deep tissue massages over the years, and one thing I've noticed is how difficult it can be to find someone who can maintain the same level of deep, consistent pressure throughout an entire session. Ofelia is the first massage therapist I've had who was able to maintain that steady pressure from beginning to end. That alone sets her apart. Throughout the session, she frequently checked in to make sure the pressure was exactly where I wanted it, and she was spot-on every time. She never faded as the session went on and never became overly aggressive either. The pressure remained strong, controlled, and consistent throughout the entire massage. Deep tissue can sometimes cross the line between therapeutic and simply uncomfortable, but Ofelia found the perfect balance. She knew when and where to apply pressure and spent the necessary time addressing the areas I had discussed with her beforehand. What stood out most was that I never felt rushed. She was attentive, professional, and extremely skilled at what she does. You can tell she takes pride in her work and genuinely wants her clients to leave feeling better than when they arrived. Between the clean and relaxing facility, well-maintained locker and spa areas, easy reservation process, and the exceptional level of service I received from Ofelia, this was exactly the experience you hope for when visiting a higher-end spa. If you're booking a deep tissue massage at Burke Williams, I highly recommend requesting Ofelia. I've had plenty of massages over the years, and she genuinely stands out. She is amazing, and I will absolutely be requesting her again! read more

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I haven't been back to Burke Williams for a long time. I finally decided to go back because I had heard from a friend how great their facials and massages were. I booked a Regenerative Anti Aging Facial 80 minute session priced at $390 with Lety. When I arrived, the entrance was modern with their skincare products laid out for sale on the side walls. The receptionist took my information, she walked me inside to give me a tour of the facilities. Everything was clean and spotless! She showed me the restroom, makeup area, and shower area which consisted of products such as makeup remover, q tips, cleanser, curling iron, flat iron, brush, combs, hair gel, hair spray, hair mist, etc. Everything I needed, they had. There was a jacuzzi, which was very hot, a dry steam room, a wet steam room, and bath tub area as well. I wish they had a cold room to balance out all the hot rooms. There were wet towels with aroma therapy, cucumbers for your eyes, and plenty of body towels everywhere. The facial I had was wonderful! Lety had magic hands! First, she applied different serums onto my face. It felt so relaxing as she massaged all the products on my face. Then she cleaned off all the dead skin. She applied vitamin c and hyaluronic acid on my face before using the derma pen for microneedling. It didn't hurt at all and just felt like sand paper rubbed all over my face. This is supposed to smooth out fine lines and wrinkles and hopefully help with sunspots and pores. The next thing she did was use nu face, which is a device for lifting your skin. I'm in my 40s, so I really needed this procedure. This didn't hurt as well. The last item she put on my face was a face mask. It felt cool on my face and by this time, I was so relaxed. The other bonus items that she did was massage my shoulders, arms, legs, and feet, which is part of the package. When I went home, I had a little bit of redness, but not too bad. It is slowly going away. Overall, did I think the price of this facial was worth it. Definitely, but maybe it depends on the esthetician you get. Lety has had many years of experience, she is knowledgable, and she's good at her job. When I come back for another facial, I'm definitely booking with Lety again. One of the best facials I've ever had! I just feel like if you're going to pay a lot for a massage or facial, you want you're experience and time to be worth it. read more

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I've been an on-and-off member at Burke Williams for more than 20 years. Over the years, I've always enjoyed the massages, facials, and spending time in the sauna. While the facilities could use some updating, I've generally had positive experiences. Unfortunately, my experience when ending my membership left a very different impression. I canceled while I still had a credit available, assuming I could simply use it later. What I didn't realize is that once you cancel your membership, you immediately lose the member pricing even for credits you've already paid for. On top of that, the credit expires sooner than I expected. When I recently called to schedule my massage, I was told my credit had already expired. After being a loyal customer for many years, I was disappointed that no exception or courtesy credit was offered. A little goodwill toward a long-time member would have gone a long way. My advice to anyone considering canceling: use all of your credits before you end your membership. Otherwise, you may lose the member value you've already paid for. Sadly, this experience has left a sour impression, and I won't be returning. read more

Well, I sent this email to the team and no one responded so I'm gonna leave a review. Shocking that an establishment that pride themselves on customer service and an experience wouldn't take the time to acknowledge my email. I wanted to share a little feedback from a recent visit. My boyfriend gave me a gift certificate for my 40th birthday, and I was really excited to come back because I had visited once before for a facial and remembered it being such a wonderful experience -- peaceful, cozy, dark, and incredibly relaxing. There were still some lovely parts of this visit, and my esthetician did a great job with my skin. But looking back, there were a few things that unfortunately made the overall experience feel quite different from my first one. There was a mix-up when I was being brought back for my appointment, which meant we got started a little late and I felt somewhat rushed toward the end. The facial room was also extremely cold. My esthetician even acknowledged how chilly it was and hoped the heated bed would help, but there were points when my feet were genuinely freezing. I didn't say anything in the moment because I didn't want to interrupt the treatment, but it definitely made it harder to fully relax. The main reason I decided to write, though, was something that happened during the product consultation. I was asked about my skincare routine and mentioned that I use The Ordinary's hyaluronic acid. I was told that it contained 2% hyaluronic acid while the Burke Williams product contained 80%. Naturally, that sounded like an enormous difference, and I remember thinking that perhaps the product I was using wasn't nearly as effective as I thought. Since I still had plenty of my existing serum, I told the front desk that I wanted to do a little research first. When I finally did, I wasn't able to find information supporting the idea that a skincare serum could contain 80% pure hyaluronic acid, and everything I found suggested that concentrations around 1-2% are already quite substantial in a finished topical product. It made me wonder whether the 80% figure may refer to a particular ingredient complex or formulation rather than the actual concentration of hyaluronic acid. I completely understand that product recommendations are part of the spa business, and I'm sure there was no intention to mislead me. But because the comparison was presented so specifically -- 2% versus 80% -- it felt persuasive in a way that, after researching it, left me uncomfortable. Especially when someone is there using a birthday gift certificate and hoping to simply relax, I think it's important that any product claims being used in a sales conversation are really clear and accurate. So to sum up I was rushed. I was freezing. I was attempted to be sold something based on inaccurate information. I didn't get the courtesy of an email back and lastly, that wasn't mentioned is the facial was done with latex gloves which it's never the best. Safe to say I won't be coming back. read more

I used to like this place. Now it's just overpriced and crowded. There was almost no room to walk around in the locker room. The hot tub had too many people for my comfort. Girls were having fun and talking loudly while doing their hair. Made me want to leave. Not the spa vibe I was looking for. Friendly staff but overpriced. read more

As a 15th anniversary gift some friends of ours gifted me and the hubby each a 50 min massage with an enhancement add on for Burke Williams. I've been to a couple other locations and this was the hubbys first time and so we picked the Pasadena location. We made reservations for a Saturday at 4pm. We got there an hour early to take advantage of the spa. It is coed but separate areas for men and women. I loved the jacuzzi, dry sauna and steam sauna also. We also got a locker with a key to put our things in, as well as a robe and slippers to use which were super comfortable. Throughout the spa I loved the washcloths that were surrounded by ice to keep you cool and also the aromatherapy ones. I enjoyed my massage! Shout out to Stephanie!! She applied the perfect pressure on my neck and shoulders which I wanted her to focus on. After our massages we stayed in the spa another 30 min or so before leaving. We truly enjoyed our experience and hopefully will be able to go back in the future! read more

Burke Williams Day Spa - Out front entrance - Day Spas Near Me - Pasadena, California

My skin became even drier... not sure where it all went wrong ... I posted a review after my anti aging facial which I used to love getting, but product and procedure evidently changed because I came out of there in disbelief. Thought it might rejuvenate a few weeks later to no avail. read more

Came here Thursday May 28th and Unfortunately, this was one of the worst experiences. Upon check-in, the young lady who checked me and was really nice didn't get her name, but it said esthetician on her name tag. She checked me in told me a little about the facilities. It was great. Dana was my massage therapist and it was a really bad experience. She did attempt to target areas that I told her were more painful. However, I couldn't focus and relax during my massage because she had a rolling chair that she continued to roll around while giving me a massage. I have never had anyone sit down while giving me a massage. Also, she was moving the table up and down and the noise of the motor/hydraulics was not allowing me to relax. I also couldn't help but the amount of noise while I was getting a massage from the hallway. I kept thinking she was going to stop rolling the chair and moving the bed up and down, but it just alternated throughout the entire 50 minutes. I was counting down till the time that it was over. This killed my whole experience I just left the spa didn't even utilize any other amenities. While checking out, there was only one man up there. He appeared to be maybe the manager and there was a really long line may have waited close to 10 minutes to be checked out. When I was checking out, he asked how was the service? I said it wasn't that great. He responded by giving me my total didn't inquire one bit. This was very disappointing as this was a graduation gift to me for my receiving my doctorate. I was hoping to relax I heard this facility had really great reviews, but very disappointing honestly read more

For Christmas, my boyfriend got me a sweet and thoughtful gift card to Burke Williams. I decided to use it to explore new locations. Previously I have been to the Orange and Mission Viejo locations, so I thought it would be fun to check out the Pasadena location. It's in the Old Town area, and the nearest public parking lot is off Green and Fair Oaks. I really loathe paying for parking and having to walk over. For any first timers to Burke Williams, they are a luxury European style spa, meaning the spa area is generally naked. Bathing suits are optional. In the spa area, they have lockers, a jacuzzi, steam room, sauna, showers, and vanity tables. There are also quiet rooms for napping in its' own area in the front by the lobby. This location only has the lobby as the co-ed hanging out area. Compared to other BW locations, they are smaller and more busy. I usually spend about 3 and a half hours at BWs and this time was the same. I started off with a strong shower. The other locations has their shaving cream for grabs outside, but this location has a shaving cream inside each shower. And then I went over to the jacuzzi, then the sauna, and then to the quiet room for a little nap. Then I showered again before my treatment time and headed to the lobby before my treatment. When it was time for 80 min Pure Relaxation Massage ($245 regular/$285 member pricing), Pearl came to get me from the lobby and welcomed me up the stairs. Most of their treatment rooms seem to be upstairs. The treatment room seemed to have the same equipment and general layout as other BWs but less square footage. I had an amazing time with Pearl. She started off asking me if I had any areas I wanted to focus on, and any injuries or areas to be careful with. She was thoughtful throughout the massage and made sure the pressure was to my liking. There was a good amount of massage oil used the whole treatment. I was soooooo relaxed. Pearl gave my wrist and forearm the additional attention I requested. When the massage was over, she placed my warmed robed on the table, just as expected with all BW massage experiences. I had such a wonderful experience from beginning to end. The highest compliment I can ever give someone is that I would come back and book another massage with Pearl. After my treatment Pearl walked me back towards the lobby and reminded me to stay hydrated for the next few days. She was super sweet and thoughtful and definitely the best encounter I had with the Pasadena location. After my service I went to take another shower and got ready at their vanity tables. Unfortunately there were MULTIPLE dirty brushes in the clean bin. Which reminds me the showers had a lot of hairs on the wall. Super turn off. There was a lot of staff in the spa area so I'm not sure if they missed it since it was so crowded or if they were more focused on other areas of the spa area. Staff also mentioned that this is the oldest location in the area... and I can see that... in the sense that the layout is less thoughtful than the other locations, such as locker rooms where you change is in high foot traffic areas. I waited for a bit at check out, but staff was very helpful. They were able to give me my day pass and bring a friend that was part of the gift card deal that the Mission Viejo location forgot to give me. Loved the massage and the amenities, but I don't enjoy the crowd and there's room for improvement with the cleanliness. I don't blame the business for doing well, but I do feel like they can maintain better cleanliness of their facilities for how much they charge for our services. Of the Burke Williams locations I have been to, my favorite is the Orange location which is the largest, and then Mission Viejo for an intimate quiet experience, and this places last. Nevertheless it's still a superior spa experience where I've never had a bad treatment at any BWs. read more

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Love this spa! Have gone several times over the years and it's always kept very clean and nice, all the services I've gotten have been great and everyone is professional and polite. read more

Phil and Kenia - managers on duty. Thank you both so much accommodating my best friend and I's trip. Our schedule got a little hectic and these two professional, kind, and true hospitality hosts made sure we were well taken care of. For management above Phil and Kenia - we will certainly be back. This was a very special trip for my best friend and I, and it means the world to me that we were able to have a relaxing experience. Thank you Phil and Kenia! read more

Visited Burke Williams today for the first time . First I will say the massage was amazing I think her name is Marta or Martha but superb ! As for the whole spa and amenities I would say it was ok . Definitely not soemhwere you plan to be awhile . The lady told us about 4 hours and we were ready to go after 30/45 min . Very clean and back of house staff was great . My friend was told to be quiet in the jacuzzi which was a bit off putting because others were talking louder , any who if I could make a small recommendation I will ask to have a leave in conditioner or spray for our hair after showering . It's nice they offer some hair stuff but definitely old and outdated not quality products. I would return but I do have other spas I would go to over the Pasadena location . Thank you for a great massage . read more

Wow! What can I say about the experience, SIMPLY AMAZING! Very relaxing and enjoyable experience. The staff were very friendly and helpful. The amenities were great. No shortage of towels which is amazing. I will definitely return! read more

My daughter and I purchased a membership here while we were training for our 2026 Marathon. We have loved it so much, so that even two months post-race, we have continued going for massages! The therapists have all been amazing, and we love the spa amenities. It's always such a fun momma-and-me treat to enjoy the steam rooms and jacuzzi before getting an amazing massage. The facility is super professional, and they take every opportunity to make the place an inviting experience. I love how they are constantly cleaning, and they offer every kind of toiletry you would possibly need. The one and only recommendation to the spa is that I really wish they offered their own parking lot. read more

I Was arrived on time for my appointment, completed the required forms, and was already lying on the treatment bed waiting for my facial. when the aesthetician came in and told me I would need to wait another 30 minutes. I had booked this appointment a day in advance. If your business is unable to provide the treatment at the scheduled time, it would be better to contact the customer in advance to reschedule rather than make them wait another 30 minutes. This defeats the whole purpose of making an appointment. Please improve your time management and show more respect for your customers' valuable time. They don't have a parking lot, but,They provide water and bananas. It has a sauna and steam room. read more

Amazing Birthday Treat at Burke Williams Pasadena! ​I recently had the pleasure of finally using a birthday gift certificate that I'd been holding onto for a couple of years. I was thrilled when I called Burke Williams and they happily confirmed its validity! I booked an appointment for the Friday before my birthday, and the entire experience was top-notch. ​ Finding the Spa & Arrival ​It's important to note the location is a bit hidden--it's down a small, quiet street tucked behind a parking structure. You need to be paying close attention after parking to find the entrance. Once inside, the reception area is truly beautiful: clean, cozy, comforting, and warm. The staff was super nice, confirming all my services and making the check-in process seamless. ​ The Service: A 30-Minute Masterpiece ​Though I had the "Burke Williams Special," I opted for a 30-minute massage, which was absolutely amazing! ​Pro-Tip: While you may not see it advertised prominently online, they do offer a 30-minute session. Just call them to book and confirm! ​While the prices are on the higher side, the quality justifies the cost. The masseuses are incredibly skilled. They check with you beforehand on any areas you want to concentrate on. ​The small details really elevated the experience: ​The massage bed was wonderfully warm, so I wasn't cold at all. ​The blanket they provided was also warm, comforting, and cozy. ​I was so relaxed that I literally fell asleep during the 30-minute session! It was truly one of the best massages I've ever had. ​‍ Amenities & Atmosphere ​Although my service was on the second level, the entire facility was exceptionally clean and well-maintained. While I didn't try any other services, I did notice the excellent amenities: ​A hot tub area. ​A common lounge perfect for hanging out with friends or a partner. ​A dedicated, slightly darker relaxation room within the common area--perfect for a little nap or quiet time with soothing music. ​They keep cucumber-infused water readily available throughout the spa. ​Overall Verdict: ​Everything was top-notch. Despite the prices, the quality of the massage and the comforting atmosphere made it worth every penny, especially since I got a free service for my birthday! I would absolutely be back and highly recommend Burke Williams Spa in Pasadena. read more

I am finally admitting that their is no place with greater consistency and breadth of treatments than Burke Williams and I drive monthly from Las Vegas; currently on a six month program for the ULTRAfusion facial backed up by at-home H2V skincare, (the BW skincare brand). I made the mistake of needing to depart after the treatment and moving forward I will allow ample time to enjoy the facilities. I am a fan of the shower amenities, the jacuzzi and sauna, the quiet room, the delicious tea and healthy snacks. The ULTRAfusion facial has transformed my skin and at 71 I was due for some transforming! I had had damaging deep laser treatments at other facilities and it was simply damaging my skin, not helping it. I kept thinking that stronger is better and I was wrong! I can honestly say that I don't recall when my skin has looked better. It is my goal to visit all the Southern CA locations; next stop is Sherman Oaks...see you there! read more

Burke Williams Day Spa - 71st Birthday Flowers! - Day Spas Near Me - Pasadena, California

I used to love coming here and it used to be worth it but after Covid, with almost $300 per a 50 minute massage, not so much. They also do not validate parking here, which could be over $10 per visit. The facilities are nice but they also inconsistently enforce how loud people can chat with their friends. read more

So where do I begin... I was a little flustered when arriving to Burke Williams. It was my first time there and no one warned me about the parking situation or that I would have to go down an alley to find the spa. I didn't plan for these issues which caused me to be late. I did try to call but the number isn't directly linked to the Pasadena location. However, they did promise to forward my message. When checking in I explained this to the receptionist and he treated me with the utmost care and respect. He pushed back my appointment time by 30minutes so that I had time to settle in and prepare for my treatment which I truly appreciate thank you. I was given a tour of the spa and introduced to all the amenities. My appointment was for the 60min 4-Layer Resurfacing Facial. When booking and confirming my appointment they did give me a heads up and informed me not to use the hot sauna or spa with this type of treatment. They also suggest arriving 30 minutes early to use the amenities but that was not needed considering the treatment I scheduled. After my experience I do recommend arriving early. The Pasadena location is near old town so it's pretty crowded and busy out there. I parked in the structure by Buca Di Beppo but while walking over I saw a small paid parking lot next to the alley where you find the spa. Now when it comes to my spa experience I must say I'm very grateful to have been paired up with Brindle (I hope I spelled her name correctly). They ask you to wait in the main room at least 5 minutes before your appointment. Apparently, I wasn't checked in correctly so I was waiting a little past my appointment time. They noticed me sitting/ waiting and started asking questions to help me. I love that everyone works as a team here. They apologized for the inconvenience and got me all situated with Brindle. I have to say... Brindle is the best esthetician! Now when I saw the description for the 4-Layer Resurfacing Facial I thought it was a chemical peel but if I understood Brindle correctly it's not chemical based, it's a less abrasive peel. Regardless, I loved it! I came into that room so tense and I left feeling like I was walking on clouds. Brindle has a calming presence and a soothing voice. I love that she is not afraid to get in there when it comes to getting those impurities stuck in your skin. Also, she is great with her hands. I find that a lot of estheticians are almost afraid to apply any pressure when massaging face/body. Not Brindle! She was right on the money. Overall, I had a great experience and hope to visit again in the near future. :) read more

I had one of the best massages I've ever experienced with Demetrius here. He was professional, attentive, and clearly knowledgeable about muscle tension and body mechanics. He took the time to focus on the areas that needed the most attention, and I left feeling completely relaxed and noticeably better!! The pressure was perfect, and the entire experience was calming from start to finish. If you're looking for someone who truly knows what they're doing and provides exceptional care, I highly recommend booking with Demetrius. I'll definitely be back! read more

I got the deep tissue massage from here and got bruises on my arm!? The therapist did asked me if I want stronger, I said no. read more

Burke Williams Day Spa - Day Spas Near Me - Pasadena, California

Had an amazing experience in the wet room with Robin. I highly suggest. Thank you for make me feel so comfortable in a new experience for me. read more

Hi! Was definitely something to experience won't be coming back thank you. Naya told my friend that she was being disruptive although it was literally her accidentally slippy into the jacuzzy naya was very rude and jumped to conclusions and maybe she should think before she acts just a thought ! Thank you! Amari was amazing though she was very considerate, and would only come back cuz of her hospitality! read more

I love a good spa and burke williams has been on my list to go to. I have one near my area but was in town visiting and my friend recommended this one. Overall the location is nice and the customer service is great. Do I think the experience is worth the money I wouldn't necessarily say so. I booked a deep tissue massage which was I believe $240. That's probably the most Ive paid. In my opinion I feel like the massage was good. I asked for more pressure and it was not a problem. I did get in the jacuzzi before hand and I also went to the quiet room to nap. I will say that they provide enough things for you to shower, do your hair and other things. They did offer a membership which would lower the price so I do think the point is to become a member and get the lower rate. They have a no phone policy and will let you know ahead of time so I wasnt able to get pictures of the vibe. read more

Burke Williams Day Spa - outside - Day Spas Near Me - Pasadena, California

A few weeks ago I was in a car accident, and was referred to Dr. Cali who has a chiropractor office in the day spa. Every time I go the front desk team is so friendly and checks in quickly. And just a big thank you to Dr. Cali on providing excellent treatment and getting me adjusted - I highly recommend him. I was in so much pain and he has helped a tremendous amount in my recovery process. Easy to book with him and always a pleasure to talk with. The steam and sauna after my appointments are great with the nice cup of tea. Thank you so much . read more

This is supposed to be a premier spa with all the amenities. What you will find is an aging Jacuzzi with weak water jets. A propped open door to the spa for ventilation to the women's spa. The Burke Williams spa in Pasadena needs a major rehab. read more

BW provides the best and well-priced massage services. Their gift cards make the excellent give-away for special occasions. My wife loves 'em!! read more

We came back after 2 yrs finally!! Great reception greeting and tour of the new renovated spa !! It was great !! It was a daughter mother thanksgiving weekend celebration. It was clean, spacious , lovely Amazing service!! My daughter massage was relaxing and great, my deep tissue massage Was well needed on my neck after a fall and concussion!! They provided everything except your makeup !! Post treatment. Management was very accommodating. Overall 10 star Wish I lived closer I get a membership !! No pictures since phones are not allowed Happy to disconnect !! read more

Burke Williams Day Spa - Address - Day Spas Near Me - Pasadena, California

Beware!!! My recent facial experience left me bruised and with broken capillaries that were not there before the visit. Untrained and inexperience left me damaged. 3 months of ignoring my phone calls and they said sorry not sorry. Here's a refund. I canceled my membership. I pray this doesn't happen to anyone else. Please don't send your loved ones here or come yourself. Burke Williams.took my monthly membership but won't take accountability and fix what their representative damaged. They should disclose that they hire inexperienced and new graduates to practice on our faces. I paid for the reputation and expertise. Horrible customer service. Please hear my warning, as I pray no one has to suffer as I am. Go elsewhere.​​​ read more

I came in last week to book my son and his gf a couple of massages. My son's gf is getting ready to go back to school , so they only get to see each other during the summer and holidays. They have both been working so hard because during the school year they really focus on studying so I wanted to gift them something special. While I was there, one of the managers (Trinity) was in ear shot of my story and she came on over to make sure that my gift cards were done properly and she added a few special touches. I was so impressed but it didn't stop there. Trinity asked if I would allow her to arrange something special for them and boy did she deliver. Upon arrival the staff greeted them like they had been waiting all day for them. They were formal but warm. The staff took the time to give them a tour of the facility. After the kids( I call them kids but they are in their early 20's) used the spa amenities they waited in the waiting area where they were greeted by their MT's. My son had Devin and his gf had Anka. According to the kids, both did an amazing job and really gave them the type of massage they requested to help get the kinks out. Afterwords Trinity arranged a special something for them that included delectable sweets and candles! Both kids absolutely loved it and could not wait to get home and tell me about it. Both of them were already trying to work out the finances so when they are done with school they can manage a membership. Lol! Bravo to you BW and all your staff. A special thank you to Trinity! You made a lifetime customer out of me! read more

Want the best service in town? Want amazing massages ? Want sauna? Steam room? Cold plunge ? Men's or women's room amazing amenities ? Shaving cream, Razors , mouth wash, q tips , blow dryer, hair gel, all available for you to use after a shower! Theres also fruits, ice water near the rest area and by the hot tub! Ice towels near by, they just have it all thought out! Must try! (Photos were taken when no customers are in the mens lounge) read more

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From the moment I walked into Burke Williams Pasadena, the atmosphere set the tone -- calm, welcoming, and genuinely peaceful. Every detail feels curated for comfort and restoration. I had the pleasure of being taken care of by Nova, and she was phenomenal. Her professionalism, attentiveness, and ability to create a deeply relaxing experience stood out immediately. She took the time to understand exactly what I needed and tailored the session perfectly. Every movement felt intentional and skilled -- not rushed or routine -- which made the experience both therapeutic and rejuvenating. The facility itself is spotless, beautifully designed, and truly feels like a retreat from the outside world. Between the steam room, whirlpool, and serene lounge areas, you can easily spend hours unwinding here. In short: Burke Williams Pasadena delivers luxury with heart, and Nova is a true professional who elevates the experience even further. If you're looking to reset your mind and body, this is the place to do it -- and Nova is the person to see. read more

The facility was wonderful was able to enjoy all of the amenities. The location is very clean and well maintained. I was excited about my massage. Went in and didn't have a great experience with Dana the masseuse. The whole massage rolling her chair around and moving the bed up and down not very relaxing. Now I also have a stiff arm and inflammation in the muscle on my right arm. read more

My partner and I were very excited to use our gift cards that we gifted each other for Christmas to start of the new year right. This review is solely about our experience at the Pasadena location on January 3, 2025. I booked my partner and my services online initially because my partner wanted to ensure she got the same massage therapist as the last time she went, Tori. I booked a 65 minute massage and a 50 minute facial as part of the joyful retreat package. This was booked through the phone since we changed my massage from the one that I initially wanted in order to fit the package. My partner even asked on the phone to make sure she would be able to use the joyful retreat package gift card and the person on the phone said yes. FYI, joyful retreat is supposed to include 1 relaxation massage for 60 min, 1 H2V spa style facial for 50 min plus once choice of enhancement. My services were great. I loved my massage and my facial was perfect - I opted for the Vitamin C peel as my enhancement. This is the only reason I am making my review 2 stars instead of 1. However, when we went to check out, I was charged $40 over what I was supposed to be. We asked the cashier if the gift card was supposed to include the enhancement and she said she didn't know. She was not helpful and basically just charged us the price of the services separately instead of using the package to cover all service costs. Here's the thing, when you buy an advertised "package", the point is that you don't have to pay as much as you would if you bought all services on their own. The massage, facial and enhancement should have all been covered but instead the cashier just used the "cost" of the gift card and charged us the remaining balance... basically making the "package" part of it useless. My partner spoke to the manager, Liz Padilla, on the phone and she was unhelpful. We are now trying to resolve our issue with corporate. A warning to anyone going here: they will try to overcharge you, upcharge, upsell, add on, etc. I don't think it's okay that we bought this package for our specific services and then when we got there, still had to pay the full price. Do not go here - there are many other day spas or massage places you can go that don't overcharge and treat customers so dismissively. read more

Had a wonderful experience yesterday. First time there. Super clean. Staff very professional and friendly. I did a facial and Letty was excellent. She made me feel so comfortable. Will be back soon! read more

Burke Williams Day Spa - Facial room - Day Spas Near Me - Pasadena, California

I came here with my cousins for her birthday. I was so in need of a massage and just relaxation. I normally go to Torrance location so this was my first time. When I came in they spoke and asked my name and time of appointment. They asked if I had been to this location and I said no, so they said they would have someone show me around. This location is much smaller and the only complaint that I have is the locker area it's a little too close for comfort and where I was placed was near where the ladies did their hair etc so I didn't feel like I had any or enough privacy. Everyone was very friendly here. I received an 80 minute massage and when I say it was thee best OMG!!! Best massage I have had in a long time or ever. I really want to gate keep her name but I'll share lol. It was Johanna please excuse me if I didn't spell it correctly, she was so knowledgeable and just hit the right spots: she is honestly what will keep me coming to this location and I don't live close. I will for sure be back for a massage with her only. She was amazing, she needs a raise. read more

Burke Williams Day Spa - Sign out front - Day Spas Near Me - Pasadena, California

We needed a much needed massage and it was so nice! It's been so long since we had one and the opportunity came up se decided why not! It was so amazing! I definitely want to come back! The venue is a lot smaller than Orange and Woodland Hills but it's not bad. read more

I just had a deep tissue 80min massage with Gary and it was the best message of my life! The pressure was consistent and on the right spots. He's very good, I haven't had anyone as skilled, confident and capable as him. I felt so relaxed, he used the hot stone and aromatherapy oil, my body is feeling so thankful for the service. read more

I took my mother to this location yesterday and she left some jewelry there of extreme sentimental value, including her wedding band. However, when my mom returned today to retrieve them, the spa claimed they do not have the items. I have tried contacting the spa through several messages (they do not provide emails or direct lines) and have received zero response. Even though I am a member, I have received zero care from them about this terrible incident and I wish I could cancel my membership, but I am bound to their mandatory minimum 6 month contract. read more

Been going here for many years. Have seen many changes. Needed to use a gift card and was needing a massage. Treated myself and my boyfriend. 1) The staff is hard working. They keep the locker rooms in tip top shape. I've noticed some wear on the upholstery that can easily be replaced and scratched/chipped paint in the locker room - another easy fix for Management to do. 2) What I don't understand is $105 for a 25 min massage. It's like an appetizer massage. For those of us that don't have a membership-that's a ridiculous price for a massage. Y'all please help me understand the reasoning behind it. Come with your girlfriends, enjoy the amenities and your time in old town Pasadena. A highlight service: Hunters retreat. 4 stars for the hard working staffers. Not 5 stars bc of price. read more