Killer burger, had the CEO. ITS awesome. I'm a burger guy, and this met my expectations. Fast service, and great staff!

Hamburger was good. A little small. Fries were good. Tea was way too sweet. Not worth $10. Probably wont go back. Chargrill has a much better burger for the money. read more

Great burgers. Friendly service. Nice patio. My friend and I have lunch here often. He likes the vegefi burger and I like the burgerfi cheeseburger. read more

Huge improvement over my last visit. The meal was great the place was clean and staff was friendly. Things change over time, management, employees etc. Let's hope they continue this upward trend. read more

Wait, whut? Other people didn't love this place? I find that pretty hard to believe. Or maybe they were just there early on before this place found it's groove. Anyway, I'm angry it took me over a year to finally get here. This whole time there have been super tasty, and reasonably priced burgers right down the road from me? And I don't have to go all the way to downtown Raleigh (Chuck's) or Durham (Bull City) to get them? Don't get me wrong, those two afore mentioned places are the bomb, and there are others I still need to check out as well, but what's not to love about Burger Fi? Sure it's in a kind of weird shopping mall with a Trader Joe's and maybe the weirdest collection of other stores in the universe (cash to gold place, pet store, outdoor store, I think an NC license plate place?) but what it lacks in a cool address it makes up for in taste. And again, this place really isn't that expensive. And they have a burger with freaking eggs, hashbrowns, and bacon on! Come on people. The fries are crazy fresh and tasty and they have a nice selection of craft brews on tap. The place is clean and the staff was super friendly. I have nothing but good things to say. Call me Arnold because I'll be back. read more

HORRIBLE! A friend and I stopped in for lunch yesterday, and let me say, what a disappointment- in every way! I opted for a "Single" Cheeseburger with mushrooms, fries, and a drink. What a joke of a meal! When I first looked at the burger, I thought I was looking at a McGriddle size breakfast sandwich. That's exactly what it looked like with their name branded on what had to have been a frozen bun! The patty was smaller than a Wendy's single and had about 5 tiny, greasy mushrooms on it that didn't even cover the whole burger. I walked up to the counter and actually asked if this was typical size and presentation. The manager was rude and had nothing to say except, "Yes, that's a single, right?" So fine if portions for their meats are kid-size, if taste and quality make up for it...but that was the worst part. It was completely cooked to death, dry, and flavorless. Perhaps they know this, and that's why they overcompensate with an enormous portion of very expensive, greasy fries. But know this... if you want any seasoning on your fries, be prepared to pay extra! Seriously? Yes! Even to have "cajun spices" sprinkled on there, there's additional cost. Every tiny thing you want to add is extra at this place. I can't say enough bad things about this joke of a burger joint. Even fast food burgers are better than this! Go Elsewhere! Pros- Patio for summer Cons- SO many, but to name a few: Sub-par food Rude staff WAY overpriced for what you get read more

I really liked this ridiculously overpriced burger bar with the superb onion rings & gloriously greasy fries... until I discovered & reported the giant "roachasaurus" corpse (displayed prominently in the middle of the floor) to the manager who not only was not surprised but couldn't be bothered to feign interest. Boo. =( read more

BurgerFi has several upsides and I will go there on occasion, but they really are closer to a 3.5 (or 3.451 to be exact). They do many things well (fries, shakes, onions rings) but the burgers are pretty much glorified sliders. Don't get me wrong, they are delicious and a burger and fries will fill you up sufficiently. A BurgerFi combo will remedy even the worst grease deficiency but they haven't quite met that "ruin your entire day" standard that I look for in a $10 greasy burger combo. Their burgers aim to find some middle ground between Five Guys and In-And-Out Burger yet they just don't stack up (unintentional burger pun). When you go into Five Guys hung over for lunch and throw down $10 or $11 for a filthy Five Guys combo, your taste buds and ability to be worthless are thrown into overdrive. Maybe you don't want a big and greasy burger and that's why you love BurgerFi. For one, you're a lying, worthless colostomy bag. Two, why are you ordering a greasy burger if you are at all concerned about adding years to your life? BurgerFi is a good place and seems to be doing fine, but if you want to fully indulge when you are splurging on a burger, stick with Five Guys, Char Grill or a sit-down place. Great- Shakes and custards, Fries, Onions Rings, Coca-Cola Experience machines Good- Burgers, options to customize menu items. Ehhh- Price for the size of burgers, it can take a long time considering you order from a counter (this could be just because they are new, though) read more

I had my first BurgerFi experience today. Not bad! I got the "BAD" Burger (Breakfast All Day) Burger. It was great! I got an order of fries to go with it. They have awesome french fries. I just got em plain. They have various toppings that you can get on the fries. The restaurant was clean and they have a neat outside patio area. The only knock I could give the place was that the burger seemed kinda small for a burger joint. If you're a huge eater like me, you may still leave hungry. For a person with a normal sized appetite (not a bottomless stomach eater like me), it should do just fine! read more

I must be on a strange burger kick. I'll have to stop soon, but this place is so convenient, it's a good thing I'm moving a little further soon. Having already been to the Cary location, I wasn't surprised by the format this time around. I'm glad something decent got added to this plaza since TJs was really the only reason to visit. I really like the abundance of outdoor seating. Burgers are a little pricey, but I'm less disgusted with myself after eating one here. They serve them less greasy and neat, helping me avoid making a mess. Fries are usually great, although I did have one overcooked serving. 4 stars for this really good middle-of-the-road burger joint. There are some better out there, but these guys are consistently better than Five Guys. read more

Ridiculous prices for fast food self service. Tiny burgers, mushy bread, stingy portions of fries and onion rings. Just a terrible value. Will stick to Red Robin for full service or Wendy's for self-service. Perhaps the overpaid yuppie crowd drawn here by Trader Joe's might eat here, but most working people will find a better way to spend their money. Don't see a long future for BurgerFi. UPDATE - 1/16/2013 About a week ago, I got a message from Burger Fi through yelp telling me someone from Headquarters would contact me to discuss my issues. I gave them my phone number. Never got a call. I think from the comment history with a common thread of outrageous pricing, Burger Fi knows what's wrong but doesn't have a way to fix it. Perhaps they paid too much for the building or the land and are locked into excessive overhead. I still feel Burger Fi will have a "For Lease" sign on the door pretty soon. read more

Upscale angus beef burgers (they also have a prime brisket burger - will try next time). This is equivalent or one step above a Five Guys burger joint, with a much nicer seating area. They also have a vastly more expansive menu over the aforementioned, including several types of hotdogs along with ice cream & I think shakes. I had a single cheeseburger, a NY hotdog and a single serving of fries (like 5 guys too many fries for one). The burger was tasty and juicy, the hotdog was decent, the fries appeared to be russet with a deeply fried look and taste with a kosher like salt covering. They also have the upscale Coca Cola fountain soda machine which gives you the ability to create hundreds of different variants of beverages, a nice novelty that the kids will love. I will be back, although it is kind of pricey, so taking a family will cost you some $$$. read more

I've been here twice now. I'll be back for the fries for sure. And probably the onion rings. Nothing else though. Burger doesn't have much flavor, now does it? That's a bummer. The custard is kinda weird. I love getting frozen custard and always manage to find some when I travel. This is not your normal frozen custard. It leaves an oily/fatty aftertaste and seems like it has a lot of air in it. ??? Weird, no? Ah well, it's hard to find good fries and I definitely loved me some of those. Maybe I'll try one of the hot dogs next time. read more

Holy Smokes....Just about my most favorite burger joint in Raleigh! Overall just a great taste. Like an upscale 5 Guys. Great selection of toppings, killer soda machine and I love the fries. A titch expensive. read more

Seeing that I've been making Burgerfi a once a week lunch stop during this old-lady pregnancy, I figured it was time I give them a review! So far I've tried two different burgers and a Chicago dog, and OF COURSE the fries. Every time. The amount of fries you get in a regular is definitely worth the price. I'm not drinking at lunch lately, but they seem to have a decent set of taps. It's more casual than I expected it to be, more like Five Guys or Firewurst than Cowfish (I don't know why that's what I was expecting!) But casual is good. The prices are decent, but I was a little surprised at the price of the brisket burger I ordered (around $10). I also thought the name was misleading...this tasted nothing like brisket, but just a regular double pattie hamburger. The toppings were good, but I didn't think it hit the $10 mark. The fries are great, a little on the greasy side, but since I get mine to go the bag soaks up a little on my way back to work. I was not impressed with the parmesan herb topping...it's way too much cheese (and I didn't think that was possible). The cajun is the best seasoning if you go for that, and I like my fries crispy, which you can totally ask for. Speaking of to-go orders, while it will be awesome when this location gets online ordering, phone ordering could not be any easier. The first time I placed an order, when I walked in there was a huge line and I didn't know what to do. One of the line cooks noticed me wavering and actually called out, "are you Alison?" and motioned me up to the other register and had someone take care of me. Even though they wait to serve your fries when you arrive, the to-go process could not be more quick or easy. I LOVE that, since I'm breezing in on a 30-minute break. If I could give 3.5 stars, I definitely would. However the price helped me decide between 3 and 4. Since they are close to work and make my lunch super easy, I will definitely continue to swing by when I get a burger or dog and fry craving! read more

STOP! TURN AROUND AND WALK/DRIVE AWAY!! So the place has been catching my eye for the past few months as I pass it everyday on the way to work. I finally stopped by. Boy oh boy! Why didn't I read ALL the reviews on Yelp 1st smh. So the prices are ridiculous. I didn't think much of it at first bc I've spent this on burgers before. But sheesh! I go to get my burgers and I see a teensy weensy little burger before my eyes! I just spent over $20 bucks on 2 burgers, and 1 order of fries. The burgers were pretty good but you can get much BETTER quality from Five Guys, or Bad Daddy's or even Char-Grill for Pete's sake and waaay more for your money! I can't. I won't. Ever. Come back. #btw #imstillhungry read more

You know what I find utterly annoying is that I had the opportunity to read some of the reviews on here for Burger-Fi and I find it amusing!!! I find that people complain about just about everything! I find that The Burgers are amazing the price is definitely on point. It's a signature burger people! Get a grip, if you think it's to expensive go to Burger King. These burgers are fresh you will pay for fresh!!! If you don't like it don't eat there! I will continue to frequent Burger Fi!! They are awesome!! Keep up the great work!! read more

If there was a zero rating l would have indicated that. Let's start off with the bathrooms. They have stains and very dirty, not sure whether anyone cleans them, very nasty. No matter how bad I wanted to use it I opted out. When I make an order using the BurgerFi app they end up putting the wrong order upon pick up. When you complain about it they don't do anything about it including the manager. Due to all this, I will no longer be a BurgerFi customer. read more

The burgers here are pretty good - but they are overpriced as is everything else. Their "Classic Cheeseburger" (think Double, Double from In N Out) is $5.97 w/out any additional toppings (some are free & some are $1 ea) Conceivable for this burger to exceed $10 depending on what you were to add on. We also ordered the Cry & Fries (3 lrg onion rings and small basket of fries) Again - overpriced @ $4.97 - the fries are good though. Onion Rings not worth it. + 2 "freestyle" fountain drinks. These are the 100 flavor Coke machines $3.94 for 2 -- TOTAL BILL = $22.47 We won't become regulars with these prices - but worth checking out at least once or twice. read more

The burgers are decent and the milkshakes are good but the price is insane for a burger joint. Walked out paying $25 for two burgers, fries and fountain drinks! I won't be coming here often. read more

Just came in here to say I had a great experience. I did not receive my food so I went to the register and Mandy took care of everything no questions asked! Very helpful and looks like a hard worker! The conflicted burger was also very good! read more

When I read BurgerFi's website, I was really excited about their standards for the beef they serve so I dropped by last week. I was so sad. And broke. A bacon cheeseburger cost $10. When they said the total, instead of quietly being shocked, I should have just cancelled my order. The burger was dripping with grease. My bottom bun was soaked and on my first bite, my mouth was flooded with grease. After the first bite, I couldn't really taste anything other than grease. The service was exceptional, though. The cashier was polite, knowledgeable, and smiling. The employee who handed me the tray had a huge smile on her face, as well. Working in fast food can often beat you down, but everyone I encountered there seemed relaxed and happy. That is why I gave 2 stars, the employees. Save some money and hit up Five Guys (for super casual) or splurge and hit CowFish (for HUGE burgers). read more

I've ordered takeout from here 2 times and both times they said it would be 5-10 minutes and each time my food has not been ready. The first time it was 45 minutes before close and they had turned off the fryer so my fires took over 20 minutes and the second time I called ahead just for fries and got there and they hadn't dropped the fries down yet. They claim they want to serve hot and fresh but don't tell you on the phone so what's the point in calling ahead when they aren't ready when you arrive? Both times they have given me coupons for free food to come back but these experiences aren't giving me too much incentive to. read more

First time visit to BurgerFi. Good variety of things from burgers to hot dogs. We ordered the Classic Cheeseburger, Ultimate Cheeseburger, an order of regular seasoned fries and an order of "Urban" fries. Everything was cooked VERY well. Highly recommend! I think the only thing that could've been better was that the staff could be more welcoming. Food was awesome though. read more

BurgerFi - Ultimate Cheeseburger and Urban Fries. - Burgers Near Me - Raleigh, North Carolina

Burgers were on point. LOVED the soda machine... there were lil kids running around unchecked... running into the wife and chairs and all... but thats gonna be everywhere... spreading out the seating area can solve that. but the burgers and fries were very good. have yet to try the hot dogs... but will definitely come back to try.... or maybe to go.... read more

Stopped here for a quick bite before heading to the beach last night.My friend and I decided to order a quinoa burger and a cheeseburger (with cheddar instead of American) and split them. We also split fries. Our dinner wasn't so quick - took 25 minutes to receive it. They give you a buzzer which rings when your order is ready. Waiting aside, both the quinoa and the cheeseburger were tasty, but very messy b/c of the special sauce, so I'll likely skip the sauce next time. The fries were exceptional and a small order was plenty for us to split. I'll stop by on my next trip to Trader Joes but won't travel out of my way for it. Tribecca Tavern's burgers are still my favorite in Raleigh. read more

I really wanted to be wowed by this place, but it was just ok. The burger was dressed up but it didn't have the flavoring of 5 Guys or Emma Keys and furthermore they do way too much with that menu. I don't think I will go there again, simply because it's too far away from Durham and I wasn't all that impressed. read more

We have been several times to BurgerFi and have never been disappointed. The burgers are fresh, delicious and the topping choices truly allow you to "make it your own". The fries are good but the Herb Parmesan fries are over the top good. One suggestion if you have never been before is to get a menu located near the register and stand to the side to make your choices. There are MANY toppings to choose from and when you step to the register to place your order they expect you to know what you want like NOW. It can be a but overwhelming the first time. Some reviewers have compared BurgerFi to other burger restaurants - totally different than any of them and they aren't trying to be like anyone else. read more

We are repeat customers and love this place. My 10 year old daughter did a review for her YouTube channel :) Taysia's Two Cents #2: Burgerfi Review: http://youtu.be/lCSIaMjAj8A read more

As soon as we walked in today the whole place stunk of chemicals. The air system was piping in the smell from the nail salon a couple of doors down. Yuck! Those ladies at the salon wear masks when working with chemicals so breathing this in or having it permeate the food can't be good. Someone should call OSHA. read more

$41 for 3 burgers, one hotdog, one beer one Oreo shake. No fries. Would not be coming back to much for what you pay for.

Good burgers! Like that I can have a meal of burgers and fries and onion rings but still feel like things weren't too greasy. Shakes are good and nice atmosphere! read more

I am IN LOVE with their veggie burger. They do SUCH a good job with the mixture and that special BurgerFi sauce just makes it. When I'm in the mood for a good veggie burger it's the closest place to my work and I always order their fries too. Again, delicious. Add a beer and you're good to go! read more

Pretty great burger and food but a little pricey for what it is. Would much rather go somewhere such as bad daddy's where the burgers are huge, even tastier, for the price you pay at BurgerFi. Food is good, just expensive. read more

Burgers that stay with you till the next day. I burped this burger all day long and next day too. It tasted good but i did not want to burp it long after eating it. Maybe because im not a fan of red meats and hamburgers are really strong. I get the veggie burger and that is soooo good. Love it. The garlic aioli fries are really yummy too. Fries are just a tiny bit over cooked BUT I'll that over undercooked. Personally like burger 21 better but I will probably be back at some point. read more

Best burgers around midtown Raleigh. Great service; especially from Alexsis! I definitely recommend stopping by here to experience a high quality burger establishment. read more

It's a little dangerous to live so close to one of the best burger joints in the city. At the end of the day when I already don't feel like cooking, those double patty burgers call my name...and I listen...because beef. They also have some amazing milkshakes (with sprinkles, for funsies) and the best fries I've had at a burger joint. There's several different ways you can have your fries but my personal favorite is Urban Style - parmesan cheese, herbs and garlic aioli. YES. Also, this isn't really my thing but even I can respect their massive onion rings. If that's the way you choose to live your life, I recommend giving those a try. They look majestic. read more

BurgerFi is a great burger place to eat in or dine out. Fresh burgers every time and has not been disappointed so far.

My burger was perfect. Juicy, delicious and just a little messy! I appreciate the build your own options. Everything is a la carte, but that didn't bother me. They even have a real Chicago Style dog-which made me smile as a Chicago native! Four local craft beers, Miller lite and Sam Adams Oktoberfest on tap made this fast-casual restaurant stand out to me! Staff was very friendly, especially Peter and another young woman cashier who I didn't catch the name of! read more

So disappointed! This place has so much potential. I came here with really high hopes, but was sadly let down. My burger was overcooked, and my fries were not fresh. How hard is that? For a fast casual vibe, I'd rather go to MoJoe's. read more